The Westin Warsaw, Poland [Master Thread]
#151
Join Date: Sep 1999
Location: Charlotte, NC USA
Programs: AA EXP; Marriott Lifetime / Annual Titanium; Massively Missing Starwood
Posts: 5,331
What the hell is going on here? Is OJ code for something? I am trying to figure out how I never boiled down a hotel choice to...the availability of fruit juice.
#152
Join Date: Jan 2014
Posts: 570
Problem with Westin lounge is that after renovation it is worse than before, it is close after 22 but you can open it using your card, is dark and it is difficult find light switch, all drinks are now close. At happy hours you have less snacks but better choice of alcohol. And now to access you need swipe card at door. Now I preffer Sheraton lounge at Warsaw.
#156
Join Date: Jul 2007
Location: Oslo, Norway
Programs: Star Alliance Gold, Skyteam E+, Bonvoy Titanium, Hilton Diamond
Posts: 1,030
I really, really hope you're wrong. This is one of my favourites, and among the three SPG's I spend most nights at.
BTW; I see that Al Sraiya also owns the Munich Marriott
BTW; I see that Al Sraiya also owns the Munich Marriott
#157
Join Date: Jul 2007
Location: Oslo, Norway
Programs: Star Alliance Gold, Skyteam E+, Bonvoy Titanium, Hilton Diamond
Posts: 1,030
Was back here over the weekend....The German weissbier is back in the lounge, so is a choice of hot items, not only two types of soup (which they have had the last couple of years). Great improvement!
#158
FlyerTalk Evangelist
Join Date: May 2001
Location: South Bend, IN
Programs: AA EXP 3 MM; Marriott Bonvoy Lifetime Titanium Elite
Posts: 18,546
I've stayed in this hotel several times over the past three years.
I honestly prefer the Sheraton, even though the Westin has a newer, fresher feel to it.
My biggest issue with the Westin is the extremely lackluster room service menu. Few choices and most are either bland (healthier options) or modified from the norm in some way (e.g. Coriander Mayo on the club sandwich, Asian BBQ sauce on the burger). Only three dessert options.
I honestly prefer the Sheraton, even though the Westin has a newer, fresher feel to it.
My biggest issue with the Westin is the extremely lackluster room service menu. Few choices and most are either bland (healthier options) or modified from the norm in some way (e.g. Coriander Mayo on the club sandwich, Asian BBQ sauce on the burger). Only three dessert options.
#159
Join Date: Jan 2014
Posts: 570
Update : I think now all rooms are renovated, in suite finaly they exchange old Samsung TV's to new ones (living room 55" and bedroom 42").
In lounge at happy hours you can have hot dishes (I had soup, stuffed chicken breast or salomon with spinach + potatoes). It was problem with lifts from 3 only works 1.
Now they have promo for SPG members you can rent free of charge electric BMW i3 for 2-3h and drive around Warsaw.
In lounge at happy hours you can have hot dishes (I had soup, stuffed chicken breast or salomon with spinach + potatoes). It was problem with lifts from 3 only works 1.
Now they have promo for SPG members you can rent free of charge electric BMW i3 for 2-3h and drive around Warsaw.
#160
Join Date: Jan 2014
Location: Plock, Poland
Posts: 36
I've stayed in this hotel several times over the past three years.
I honestly prefer the Sheraton, even though the Westin has a newer, fresher feel to it.
My biggest issue with the Westin is the extremely lackluster room service menu. Few choices and most are either bland (healthier options) or modified from the norm in some way (e.g. Coriander Mayo on the club sandwich, Asian BBQ sauce on the burger). Only three dessert options.
I honestly prefer the Sheraton, even though the Westin has a newer, fresher feel to it.
My biggest issue with the Westin is the extremely lackluster room service menu. Few choices and most are either bland (healthier options) or modified from the norm in some way (e.g. Coriander Mayo on the club sandwich, Asian BBQ sauce on the burger). Only three dessert options.
#162
Join Date: Feb 2015
Location: United Kingdom
Programs: Bonvoy LTTitanium, BAEC Silver
Posts: 590
Does anyone know why this property no longer does cheaper weekend rates? I used to do a few mattress runs here a couple of years ago and managed to get a 2 or 3 nights for around PLN 185 per night which was great value. I just did some dummy searches and the weekend rates are all 300+. Is it to do with Marriott merger or the change in owner from Skanska to the Qatar group?
I have walked by a couple of times at nights at weekends and hardly saw any lights on which suggest low occupancy.
I have walked by a couple of times at nights at weekends and hardly saw any lights on which suggest low occupancy.
#163
Join Date: Jul 2007
Location: Oslo, Norway
Programs: Star Alliance Gold, Skyteam E+, Bonvoy Titanium, Hilton Diamond
Posts: 1,030
At the property now - and still generous with elite members, just as before. Staying for 8 nights, got an executive corner room for the two first nights (suites sold out), and then they moved me over to an executive suite for the remainder of my stay. The club lounge has been closed for a long time, and they were not sure when it will open again. However, those booked into club rooms and P/T/A will get vouchers for the duration of their stay. Each day you receive one voucher for food and alcoholic drinks - each guest can order two items from the club menu, and two alcoholic drinks (wine, beer, spirits, liquor, etc). You will also receive a voucher for coffee and soft drinks. This voucher will give each guest two soft drinks and free coffee every day. You can order your food/drinks in the bar or to the room via roomservice, free of charge. IMO, I find this to be a great replacement for the lounge, and they could have done so much worse.
Unfortunately, this hotel has slipped several steps servicewise. All too many staff members are clueless and inefficient. I don't need laughter and smiles all over the place, but the general impression of the staff is not good - most of them are quite grumpy and unpleasant. I have stayed at this hotel many times, as it is my favourite place in Warsaw, and now I am back for the first time since January 2020 - and most of the regular staff seems to be gone. Up until this point, I have only encountered one familiar face.
The restaurant is only open for breakfast. They don't seem to have any doorman/concierge on duty anymore.
It remains my to-go place in Warsaw, as their elitetreatment is the best. But I surely do hope that they will sort out the service issues once things are finally up and running again.
Unfortunately, this hotel has slipped several steps servicewise. All too many staff members are clueless and inefficient. I don't need laughter and smiles all over the place, but the general impression of the staff is not good - most of them are quite grumpy and unpleasant. I have stayed at this hotel many times, as it is my favourite place in Warsaw, and now I am back for the first time since January 2020 - and most of the regular staff seems to be gone. Up until this point, I have only encountered one familiar face.
The restaurant is only open for breakfast. They don't seem to have any doorman/concierge on duty anymore.
It remains my to-go place in Warsaw, as their elitetreatment is the best. But I surely do hope that they will sort out the service issues once things are finally up and running again.