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Sheraton Libertador, Buenos Aires, Argentina [Master Thread]

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Old Oct 1, 2017, 9:41 pm
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Last edit by: Tanic
HOTEL DEFLAGGED. No Marriott Bonvoy benefits.

Club Lounge Hours

(As of Sept 2017)

Breakfast
Everyday: 7 AM - 11 AM

Snacks and non-alcoholic drinks
Monday - Friday: 12:30 PM - 11 PM
Saturday - Sunday: 3 PM - 9 PM

Wine by the glass and hors d'oeuvres
Everyday: 6:30 PM - 8:30 PM
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Sheraton Libertador, Buenos Aires, Argentina [Master Thread]

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Old May 1, 2019, 12:12 pm
  #301  
 
Join Date: Apr 2004
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I have reservations at both Libertador and Park Tower for Cow Do, although my reservation at Park Tower is a lot higher. I'll see what I can find out, and whether I can transfer the Libertador rate to Park Tower.

I was one of the ones who stayed at the Plaza after it was no longer a Marriott and before they closed for renovations. They gave me all of the Marriott Platinum benefits except not the points, of course.
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Old May 1, 2019, 1:20 pm
  #302  
 
Join Date: May 2002
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I contacted bonvOY reservations and they confirmed that the Sheraton Libertador is no longer affiliated with Marriott as of 1 May 2019. Interestingly it is keeping the same Sheraton name. They would honor my points reservation but there will be no elite Titanic recognition, so no lounge and no breakfast.

I asked the bonvOY rep for an equivalent reservation at one of the other properties but Marriott would not honor the same point level.
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Old May 2, 2019, 8:18 am
  #303  
 
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Originally Posted by Tanic

I asked the bonvOY rep for an equivalent reservation at one of the other properties but Marriott would not honor the same point level.
I called to see if the Sheraton Park Tower would honor the same paid rate that I had at the Libertador, but they said No.
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Old May 2, 2019, 9:00 am
  #304  
 
Join Date: Mar 2010
Location: DEN
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Originally Posted by MsEverywhere
I called to see if the Sheraton Park Tower would honor the same paid rate that I had at the Libertador, but they said No.
Is the Park Tower being deflagged, as well? Isn't it basically in the same building as the Sheraton? I have a 7-day reservacion there this month and would prefer that those nights go to my Marriott balance.
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Old May 2, 2019, 9:03 am
  #305  
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Join Date: Aug 2005
Location: Brooklyn
Programs: Delta Diamond, Bonvoy something good; sometimes other things too
Posts: 5,050
Originally Posted by zpaul
Is the Park Tower being deflagged, as well? Isn't it basically in the same building as the Sheraton? I have a 7-day reservacion there this month and would prefer that those nights go to my Marriott balance.
<br /><br />The Sheraton being deflagged is the Sheraton Libertador. The Sheraton in the same building as the Park Tower is the Sheraton Buenos Aires/Sheraton Retiro, different hotel. Presumably Sheraton Retiro + Park Tower are remaining as-is for now, at least unless we hear otherwise.
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Old May 2, 2019, 9:06 am
  #306  
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Originally Posted by zpaul
Is the Park Tower being deflagged, as well? Isn't it basically in the same building as the Sheraton? I have a 7-day reservacion there this month and would prefer that those nights go to my Marriott balance.
This thread is about a different Sheraton, which is a stand alone hotel in the old central business district of BsAs.

The Sheraton that's co=located with the Park Tower (legacy SPG LC) is called something like Sheraton Convention Center and is in an entirely different neighborhood. It's newer and generally looks nicer than the Sheraton Libertador.
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Old May 2, 2019, 9:24 am
  #307  
 
Join Date: Mar 2010
Location: DEN
Programs: Double OWE (AA EXP, QF Plat), FI Gold
Posts: 1,887
Originally Posted by MSPeconomist
This thread is about a different Sheraton, which is a stand alone hotel in the old central business district of BsAs.

The Sheraton that's co=located with the Park Tower (legacy SPG LC) is called something like Sheraton Convention Center and is in an entirely different neighborhood. It's newer and generally looks nicer than the Sheraton Libertador.
My apologies! Thanks for the clarification.
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Old May 13, 2019, 11:04 pm
  #308  
 
Join Date: May 2002
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If anyone still has a reservation here, I would check it carefully. I noticed my reservation had moved to the cancelled page over the weekend (not cancelled by me), and now it is completely purged from the system. Marriott had no record of it. Maybe I'll get the points back?

Reservations are blocked on OTAs also.
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Old May 16, 2019, 4:53 pm
  #309  
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Originally Posted by Tanic
If anyone still has a reservation here, I would check it carefully. I noticed my reservation had moved to the cancelled page over the weekend (not cancelled by me), and now it is completely purged from the system. Marriott had no record of it. Maybe I'll get the points back?

Reservations are blocked on OTAs also.
Usually when a hotel is deflagged, you still keep a reservation (and don't get your status benefits). But apparently not this time. The place is operating, without the Sheraton sign. Apparently, without any sign, as the Hotel Libertador.
Eastbay1K is online now  
Old Jun 26, 2019, 12:37 pm
  #310  
 
Join Date: Jun 2011
Location: SFO
Programs: Hilton-Gold
Posts: 706
I got Bonvoyed and by luck i checked my reservation and found it gone from Marriott site. I had to spend some time with 3 reps(first 2 were useless) and got new reservation at Sheraton Convention Center with updated prices(did the reservation back in January 2019).
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Old Jul 19, 2019, 6:40 pm
  #311  
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Originally Posted by MsEverywhere
I called to see if the Sheraton Park Tower would honor the same paid rate that I had at the Libertador, but they said No.
Ouch. Any updates? Sometimes the LC Park Tower isn't or isn't much more expensive than the Sheraton Convention Center at Park Tower. Still, Libertador could be a good value and was obviously in a different location.

Can you stay with Libertador and get elite benefits as a courtesy (like your favorite old Marriott did) or did they just cancel your reservation?
MSPeconomist is offline  


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