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I'm glad it all worked out
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Stuartpig, I applaud you for caring so meticulously and lovingly for your husband who has incredibly difficult health issues to manage. I'm very moved by all that you do to make his life as tolerable as possible. I'm glad your persistence led to an amicable agreement with the hotel that is so important to your travel with him.
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Originally Posted by SanDiego1K
(Post 37561410)
Stuartpig, I applaud you for caring so meticulously and lovingly for your husband who has incredibly difficult health issues to manage. I'm very moved by all that you do to make his life as tolerable as possible. I'm glad your persistence led to an amicable agreement with the hotel that is so important to your travel with him.
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Originally Posted by Paren
(Post 37551023)
Sorry to hear this.
If I was in your position, I would push back and mention that your husband has a disability which causes him to bleed (you are under no obligation to provide evidence such as medical history). In addition, I would mention that their actions are potentially an infringement of Section 19 of the Equality Act 2010 since they are indirectly discriminating against your husband's disability, which is regarded as a protected characteristic. If you want me to review any communication to/from the property then feel free to PM me. |
Originally Posted by stuartpig
(Post 37550997)
Every time we go he bleeds on the sheets. I was them myself as well as bundle them up for housekeeping. The guest washing machines are Miele and have a 95 degree was that removes every mark. It’s a hygiene wash.
First, the claim that just washing blood stained fabric in extremely hot water removes blood stains is strange. Hot water sets blood stains, it doesn't remove them. Standard hospital laundry protocol (at hospital where I worked for 2 decades) is blood stained linens are bagged separately from regular linen, and chemically treated to remove the blood stains, then washed & dried at high temperatures to kill any lingering germs. As someone who has had severe nosebleeds for many years, I can attest to the fact that trying to wash blood stains out of clothing in hot water usually means permanent stains. I realize the US and UK have different health and safety laws, but I would expect the UK would have some type of law requiring special handling for cleaning obvious bloodstains due to the risk of bloodborne pathogens - the OP knows the cause of the bleeding, but housekeeping and the people in the laundry room do not, and opening up a bundle of bedding with bloodstains may trigger issues there. Perhaps communicating to the hotel that there are blood stains on the sheets - without disclosing private medical information - so that the cleaning staff can be prepared with gloves to handle the bedding could minimize future issues. |
Why not just bring your own sheets? I can't see why the hotel should pay when you know before you arrive that you will be damaging the sheets? Whatever happened to personal responsibility?
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Originally Posted by CDTraveler
(Post 37562551)
There's a couple things about this story that I find baffling.
First, the claim that just washing blood stained fabric in extremely hot water removes blood stains is strange. Hot water sets blood stains, it doesn't remove them. Standard hospital laundry protocol (at hospital where I worked for 2 decades) is blood stained linens are bagged separately from regular linen, and chemically treated to remove the blood stains, then washed & dried at high temperatures to kill any lingering germs. As someone who has had severe nosebleeds for many years, I can attest to the fact that trying to wash blood stains out of clothing in hot water usually means permanent stains. I realize the US and UK have different health and safety laws, but I would expect the UK would have some type of law requiring special handling for cleaning obvious bloodstains due to the risk of bloodborne pathogens - the OP knows the cause of the bleeding, but housekeeping and the people in the laundry room do not, and opening up a bundle of bedding with bloodstains may trigger issues there. Perhaps communicating to the hotel that there are blood stains on the sheets - without disclosing private medical information - so that the cleaning staff can be prepared with gloves to handle the bedding could minimize future issues. |
Folks, stuartpig is making the best of a very tough life. I can't imagine the workload of caring for a husband who is so significantly impaired. I don't think it is useful to argue about the best way of treating sheets.
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Originally Posted by Alice Cooper
(Post 37562434)
They are not discriminating. They probably have every person that stains the sheets pay the charge. Perhaps a lot of bandages will help.
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Originally Posted by stuartpig
(Post 37562760)
It is discrimination. If you didn’t have the disability you wouldn’t stain the sheet. Can you imagine the extra skin problems if some one was bandaged all the time, like a mummy? And the massive cost? Sometimes I question the logic of people posting here.
Again I suspect there is a North American vs European mindset difference as well as legal difference regarding “personal responsibility” which I don’t think will be resolved here. |
Originally Posted by stuartpig
(Post 37562760)
Sometimes I question the logic of people posting here.
The OPs issue has been resolved, so we’ll close at this point. |
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