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-   Marriott | Marriott Bonvoy (https://www.flyertalk.com/forum/marriott-marriott-bonvoy-766/)
-   -   Marriott rep: We have no IT Dept. (https://www.flyertalk.com/forum/marriott-marriott-bonvoy/2137692-marriott-rep-we-have-no-dept.html)

thebest2012 Nov 9, 2023 4:48 pm
I have the same issue. I can report that the problem happens after updating my default credit card information. In fact I only changed the nickname of it. I did not change the email address nor any phone number. I hope the login issue will resolve in 5 days. The rep (who had no clue) created a ticket for me.

tjk1976 Nov 10, 2023 1:27 pm
Originally Posted by yscleo (Post 35691892)
Yap I also saw that before. And no I did not turn on 2FA that way.

But as others have also reported, sometimes Marriott just suddenly turns the 2FA on for you.
Well, Marriott rep did say they don't have an IT dept. So it must be a mouse turning 2FAs on for people at random.
A while back, 2FA just started appearing when I log into the website, but not on the app. I find it annoying so I mostly just log into the app now.


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