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When the one-night 40K-point certificate is withheld upon reaching 75 Elite Night Credits (ENC) at the end of the year, through absolutely no fault of one's own, you've been brutally BONV
:confused: |
Originally Posted by Yoyo378
(Post 35053862)
You'd think 18 years of loyalty, LT Titanium, and my CLV would count for something.
But I have tried Marriott and I have read this forum so I don't think that anymore. I'm just happy with getting the minimum promised benefits, most of the time |
Originally Posted by Yoyo378
(Post 35047622)
Checked out 1/1 and the stay posted 1/3. Perhaps the delay between the stay posting and activating the selection offer didn't meet the 1/7 deadline they have. Which also begs the question.. what if someone had a Dec 31st stay that lasts through the 1/7 selection deadline?
I'm salty that I wasn't offered the chance to CHOOSE my annual CHOICE benefit. |
Originally Posted by margarita girl
(Post 35056972)
Yoyo, it’s not clear to me if once your stay posted, did you try to choose a benefit using the link that is posted in multiple places in this forum (or from your 50 night email) or did you wait for a new email invitation from Marriott that never came?
Email CS was a dead end as of last week. Was given a follow up survey on email experience... :rolleyes: I can't say that I will not stay at a Marriott property given my habits, but when presented with alternatives, I will no longer default to Marriott. I guess it's time to dust off my Hilton account. |
Originally Posted by Yoyo378
(Post 35078252)
I visited the annual choice benefit page linked on this thread on a daily basis from Jan 1st thru 7th and was not given a choice to select my 75 night choice award.
Email CS was a dead end as of last week. Was given a follow up survey on email experience... :rolleyes: I can't say that I will not stay at a Marriott property given my habits, but when presented with alternatives, I will no longer default to Marriott. I guess it's time to dust off my Hilton account. |
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