App / Website Won't Log In?
 

Not sure if this should go here or in another thread...

Trying to book a hotel but neither the website nor my app will allow me to log in. App gives "service not available" message and website gives "something happened" message. Wondering if this is happening to anyone else or if it's just me.

Rather frustrating as I'm trying to book for tonight and the Marriott option is more conveniently located and less expensive than Hilton....but Hilton will let me log in and book.

Not just you!
insane.

They're conducting a loyalty test.

Well they're going to fail. Hilton it is. I mean I could probably call and get them to book over the phone, but that's way more effort than it's worth.

Same here in Canada, can't log-in, tried website and APP kept crashing......

Same here, getting msg "Something happened" :mad:

+1 Service Not Available on the App. (been like that all day) and Something Happened on the website (just tried it). Poor showing by Marriott.

--Jon

Same, not available on the app or online for me right now (annoyingly I need to cancel an upcoming reservation - it's like they knew and don't want me to cancel it!)

I cancelled a reservation on the app. Free night cert and points not back but SNAs returned. I’ll check on desktop version. Annoying.

Yes. Both the app and web site behaving randomly right now.

Well done Marriott IT. Another #winning moment.

It's Marriott, it'll be the annual security breach hackathon :rolleyes:

In the same boat here.

Can't log in on the website or app either.

I was just able to log in via the app. It gave me a "here's what's new" message at the beginning so maybe their updates didn't roll out smoothly? 🤷‍♀️