Go Back  FlyerTalk Forums > Miles&Points > Hotels and Places to Stay > Marriott | Marriott Bonvoy
Reload this Page >

Hotels asking for tips for housekeeping via QR code

Hotels asking for tips for housekeeping via QR code

Old Mar 17, 22, 7:39 pm
  #46  
FlyerTalk Evangelist
Hilton Contributor BadgeMarriott Contributor Badge
 
Join Date: Jun 2010
Location: TOA
Programs: HH Diamond, Marriott LTPP/Platinum Premier, Hyatt Lame-ist, UA !K
Posts: 14,850
Originally Posted by unfrequentflyer View Post
In 2009, I went to Hong Kong and Singapore. Stayed at IC in both city. For the 35 nights in Hong Kong, I tipped the housekeeping lady HK$1000 (around $125) on my second day. For the 3 nights in Singapore, the hotel sent a 20 year old girl to clean my room. I tipped her S$20 but I REALLY REALLY wanted to give her was a diamond ring.
That would have been a really good tip.

David
DELee is offline  
Old Mar 17, 22, 7:50 pm
  #47  
 
Join Date: Jul 2009
Location: Washington, DC
Programs: DL PM; IHG PlatAmb; Hilton Dia; Marriott Plat; Radisson Gold; Hyatt Discoverist
Posts: 6,270
Originally Posted by unfrequentflyer View Post
In 2009, I went to Hong Kong and Singapore. Stayed at IC in both city. For the 35 nights in Hong Kong, I tipped the housekeeping lady HK$1000 (around $125) on my second day. For the 3 nights in Singapore, the hotel sent a 20 year old girl to clean my room. I tipped her S$20 but I REALLY REALLY wanted to give her was a diamond ring.
​​​​​​This is repulsive.
Adam1222 is offline  
Old Mar 18, 22, 3:17 am
  #48  
FlyerTalk Evangelist
 
Join Date: Jan 2008
Location: HEL
Programs: lots of shiny metal cards
Posts: 12,623
Originally Posted by Milesaway76 View Post
please do us a favor and stay in the UK. You seem like a bitter person.
Why specifically in the UK?

Originally Posted by Adam1222 View Post
I think it's important to note these aren't "habits" per se - not calling you out specifically, but rather something baked in to the structure of workplace law in the United States. Under federal law, and under most state laws, certain workers who "customarily" receive tipped are not required to be paid the full minimum wage. A lot of people who call bartenders in lounges or housekeeping staff "greedy" on Flyertalk do not realize this, or do not realize that there is no reason for bars/lounges/hotels to pay the non-tipped full minimum wage until and unless these laws are changed.
I also consider "not paying a living wage in the service sector" a weird US habit - might be of course the wrong word to use. As you correctly point out it's baked in to your laws - and I really wish such laws would remain the "privilege" of US workers only.
nancypants likes this.

Last edited by WilcoRoger; Mar 18, 22 at 3:22 am
WilcoRoger is offline  
Old Mar 18, 22, 3:32 am
  #49  
 
Join Date: Aug 2021
Posts: 109
Originally Posted by WilcoRoger View Post
Why specifically in the UK?



I also consider "not paying a living wage in the service sector" a weird US habit - might be of course the wrong word to use. As you correctly point out it's baked in to your laws - and I really wish such laws would remain the "privilege" of US workers only.
Define a living wage. You can't and nor can anyone else because we all have different standards of living. Go sit down.
Milesaway76 is offline  
Old Mar 18, 22, 3:55 am
  #50  
FlyerTalk Evangelist
 
Join Date: Jan 2008
Location: HEL
Programs: lots of shiny metal cards
Posts: 12,623
Originally Posted by Milesaway76 View Post
Define a living wage. You can't and nor can anyone else because we all have different standards of living. Go sit down.
https://livingwage.mit.edu

always glad to help the less fortunate
WilcoRoger is offline  
Old Mar 18, 22, 4:01 am
  #51  
 
Join Date: Aug 2021
Posts: 109
Originally Posted by WilcoRoger View Post
https://livingwage.mit.edu

always glad to help the less fortunate
LOL um yeah the livable wage ok. Bless your heart.
Milesaway76 is offline  
Old Mar 18, 22, 7:33 am
  #52  
 
Join Date: Aug 2001
Location: London. Edinburgh, Cornwall
Programs: BA GGL, British Midland Lifetime* Loser
Posts: 7,675
Originally Posted by Adam1222 View Post
I think it's important to note these aren't "habits" per se but rather something baked in to the structure of workplace law in the United States.
Originally Posted by Adam1222 View Post
Your post proves you do not understand. The entire premise of the bifurcated system, codified in law, is that customers will "make up their wage." To blame the servers is outrageous.
No, we understand - you do not. We think the entire system is awful and tacky, not the workers. The objection is to the system.
SPN Lifer, nancypants and ryw like this.
ajamieson is offline  
Old Mar 18, 22, 7:39 am
  #53  
A FlyerTalk Posting Legend
 
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 99,662
Originally Posted by dw View Post
Don’t forget it was only a few years ago that Marriott was putting tipping envelopes in rooms
It's not just past tense: I found a Bonvoy tip envelope in my suite last weekend. To name and shame the property, it was the US Grant (LC) in San Diego. No QR code.

BTW, when did housekeepers become Ambassadors? Or are they being paid so well that they can spend 100+ nights and $20,000 per year in Bonvoy hotels? If so, they don't need tips.
HHQX888 likes this.
MSPeconomist is offline  
Old Mar 18, 22, 8:13 am
  #54  
A FlyerTalk Posting Legend
 
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 99,048
Originally Posted by SHLTP View Post

This reflects everything that's bad w Marriott culture - title inflation, low wages, gauche salary raising techniques.

BTW, I don't like America's tipping culture. It's not really part of the culture... It's a system forced by corporations to get their employees paid reasonable amounts without coming out of budget and thus hurting stock prices. It disgust me
The employers that are the worst behaved in doing this kind of thing are not publicly-traded companies. Small, privately-held companies in the industry -- and their contractors -- are even worse on average with employment practices than companies with publicly traded stock.

I too dislike the employer culture that tries to make employees dependent upon customer tips for the bulk of their income. The "tipping culture" is unhealthy for society and bad for most employees who become dependent upon tips for the bulk of their take-home money.
Tanic, nancypants and northinsouth like this.
GUWonder is offline  
Old Mar 18, 22, 8:28 am
  #55  
 
Join Date: Aug 2012
Posts: 4,511
Originally Posted by SHLTP View Post
Not to demean housekeepers... But they shouldn't be called Ambassadors the same as Marriott's best customers.
LOL...Lofty over the top embellished titles are definitely an American thing, much like our time honored tipping culture. I still remember when Citibank during the mid 2000s decided to call their personal bankers CFAs; I rushed out to open up a retail Citi Gold account assuming that a Chartered Financial Analyst was going to handle my deposit account. Of course, they told me it was something else, and, I suppose, no one bothered to tell them that CFAs were already a recognized financial industry designation. So, why not Ambassadors for a clean hotel?

Originally Posted by SHLTP View Post
I'll admit it. I was 100% wrong - I was cautiously optimistic about SPS-Marriott merger.
There were some reasons to be but perhaps I've become cynical enough to equate M&As with improving corporate synergies to always translate to consumers paying more and getting less. I've yet to seen an exception to this in the long term, at least not in the States.

Originally Posted by SHLTP View Post
BTW, I don't like America's tipping culture. It's not really part of the culture... It's a system forced by corporations to get their employees paid reasonable amounts without coming out of budget and thus hurting stock prices. It disgust me
It's just one of those things, I suppose. I was ok with it until they busted out the tip jars, wanted extra for making my $6 coffee and trying to gaslight me into tipping 20%+ on the total bill inclusive of tax, health care charge and alcohol. This is where they've lost me, and in these situations, I lower their tip to 10%. If they complain, I tell the owner or manager, I'm never returning.
SPN Lifer, Tanic and northinsouth like this.
Visconti is offline  
Old Mar 18, 22, 9:07 am
  #56  
 
Join Date: May 2003
Location: LCY
Programs: SQ Krisflyer, QR Privilege Club, MB LT Plt (1K+ nights thx MB)
Posts: 988
I am always perplexed by opaque pricing practices in the US. Tip, resort fees, destination fees etc. How about the radical idea to account for all these things in the room rate ....
SPN Lifer, Tanic, kilo and 4 others like this.
X-ON is offline  
Old Mar 18, 22, 9:10 am
  #57  
 
Join Date: Jul 2019
Location: Bham, AL
Programs: Marriott Gold, AmEx Plat, Agnostic on Airline Programs
Posts: 270
Originally Posted by ajamieson View Post
No, we understand - you do not. We think the entire system is awful and tacky, not the workers. The objection is to the system.
Not the quoted, but as an American, I agree, the system is terrible, particularly when it comes to bartenders, servers, etc. That's a completely fair critique that some places are addressing, especially in the face of Covid where they could not fill positions (at least in my city).

My only rebuttal was to the commenter who suggested that because they find the system hideous, they should be exempt from it. That behavior is poor form, IMHO, as it comes at real expense of someone's wages. But the larger critique is valid.
nancypants likes this.

Last edited by northinsouth; Mar 18, 22 at 9:32 am Reason: grammar
northinsouth is offline  
Old Mar 18, 22, 9:24 am
  #58  
 
Join Date: Jan 2005
Location: Silicon Valley
Programs: Marriott Ambassador
Posts: 1,133
Originally Posted by northinsouth View Post
Not the quoted, but as an American, I agree, the system is terrible, particularly when it comes to bartenders, servers, etc. That's a completely fair critique that some places are addressing, especially in the face of Covid where they could not fill positions (at least in my city).

My only rebuttal was to the commenter who suggested that because they find the system is hideous, they should be exempt from it. That behavior is poor form, IMHO, as it comes at real expense of someone's wages. But the larger critique is valid IMHO.
I completely agree. While one may find the tipping system to be odious - and there are many reasons to do so - the system is the system and failing to follow the societal norms does real damage to the working poor, many of whom are our servers, housekeepers, etc.
Tanic and Adam1222 like this.
clarkef is offline  
Old Mar 18, 22, 9:45 am
  #59  
 
Join Date: Jul 2009
Location: Washington, DC
Programs: DL PM; IHG PlatAmb; Hilton Dia; Marriott Plat; Radisson Gold; Hyatt Discoverist
Posts: 6,270
Originally Posted by Lizie View Post
Yes, but what we don't understand is why do people think it's our job to make up their wage. Why do servers think it's ok even to ask guests.
Originally Posted by ajamieson View Post
No, we understand - you do not. We think the entire system is awful and tacky, not the workers. The objection is to the system.
My response was to the quote I've pasted above yours here--which plainly castigates the workers, not the system. That poster continues to make anti-worker comments. Selectively quoting my response out of context doesn't really add much to the conversation.
Adam1222 is offline  
Old Mar 18, 22, 7:27 pm
  #60  
FlyerTalk Evangelist
 
Join Date: Mar 2002
Location: Saipan, MP 96950 USA (Commonwealth of the Northern Mariana Islands = the CNMI)
Programs: UA Silver, Hilton Gold, Marriott Titanium. Life: UA 540K mi., United & Admirals Clubs, Marr. Gold
Posts: 12,430
Originally Posted by MSPeconomist View Post
[ W]hen did housekeepers become Ambassadors? Or are they being paid so well that they can spend 100+ nights and $20,000 per year in Bonvoy hotels?
Originally Posted by Visconti View Post
Lofty over the top embellished titles are definitely an American thing, much like our time honored tipping culture.
If everyone is "special", no one is special.

Beaucoup Bonv°y!
SPN Lifer is offline  

Thread Tools
Search this Thread