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29 Mar 2022 : Introduction of Dynamic award pricing and removal of award chart

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Old Feb 25, 2022, 8:38 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: goodeats21
*** It seems the Free Night Certificate + Points "top-off" redemption went live on April 29 or 30th 2022 - Discussions here: https://www.flyertalk.com/forum/marr...on-thread.html ***

Starting March 29, our new flexible point redemption rates will go into effect. That means free nights will align more closely with nightly rates and availability. For stay dates in 2022, you can expect that nearly all of our hotels will have the same minimum and maximum number of points required for redemption — similarly to how they were previously categorized.

All the ways you earn points will not change — you’ll just have more flexibility when you’re ready to redeem.

Plus, starting at the end of April, you can combine your Free Night Award with up to 15,000 points to access more hotels you’ll love.

Our current redemption process will remain in place through March 28. After that, you will not see hotel categories (1–8) or redemption rates classified as Off-Peak, Standard, or Peak. At the same time, as part of our yearly redemption assessment process (similar to our annual category changes in previous years), the minimum point redemption rates will increase for approximately 200 hotels on March 29 — that’s less than 3% of all hotels. You can explore this list of hotels and decide when and where to maximize your free nights.

With our flexible cancellation policy, you can reserve your redemption stay and still modify your reservation if you find a lower rate in the future.

Want to learn more? Check out all our flexible point redemption rates FAQs.

When there is a redemption points rate drop, this info about how to modify award reservations -- on the website, not the app:
If you click to modify the existing reservation, and select to edit payment, it will adjust the points and keep the same reservation
HT to Schnit






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29 Mar 2022 : Introduction of Dynamic award pricing and removal of award chart

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Old Mar 28, 2022, 11:20 pm
  #151  
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Originally Posted by friedablass
Not for me. I made a booking just over an hour ago and I'm able to make one now too. Currently showing the same rates as I previously got. Will check again in the a.m.
Same here. I have about half a dozen upcoming reward stays booked over the next 4 months. All of them are still showing the same rates.
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Old Mar 28, 2022, 11:30 pm
  #152  
 
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Made an multi-night award booking just now in Calgary, all the costs in points were round numbers, it's definitely not happened yet
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Old Mar 29, 2022, 12:34 am
  #153  
 
Join Date: Feb 2020
Posts: 13
Made an Al Maha reservation with points advance a month ago, have been trying for weeks to deduct the points to confirm the reservation but the website is simply broken and doesn't confirm or deduct the points. Emailed support last week and they're dragging their feet, got fed up and called in a few hours ago, sat on the phone for 30 minutes and was told the guy who confirms the reservations is backed up and it will be another half hour. That was 3 hours ago and the points still have yet to be deducted and reservation is unconfirmed. Booking is still showing the same points rate but we'll see what happens later today.... Made it abundantly clear in writing asking for them to deduct the points several days ago so if the rate goes up today surely they'll compensate me the difference... right? At this point I have no faith in Marriott support but sounds like I have no other choice but to suck it up.
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Old Mar 29, 2022, 2:14 am
  #154  
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Just had to buy 7000 points to finalize my Al Maha reservation before this kicks in. Went through points deduction but and it submitted but points not deducted yet...
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Old Mar 29, 2022, 2:59 am
  #155  
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Join Date: Dec 2012
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Originally Posted by CoolJ
Made an Al Maha reservation with points advance a month ago, have been trying for weeks to deduct the points to confirm the reservation but the website is simply broken and doesn't confirm or deduct the points. Emailed support last week and they're dragging their feet, got fed up and called in a few hours ago, sat on the phone for 30 minutes and was told the guy who confirms the reservations is backed up and it will be another half hour. That was 3 hours ago and the points still have yet to be deducted and reservation is unconfirmed. Booking is still showing the same points rate but we'll see what happens later today.... Made it abundantly clear in writing asking for them to deduct the points several days ago so if the rate goes up today surely they'll compensate me the difference... right? At this point I have no faith in Marriott support but sounds like I have no other choice but to suck it up.
Which number did you call? I am thinking of calling the hotel directly.
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Old Mar 29, 2022, 3:19 am
  #156  
 
Join Date: Feb 2020
Posts: 13
Originally Posted by kumarshah
Which number did you call? I am thinking of calling the hotel directly.
The 1-800 number, doubt the hotel would be able to do anything to fix the problem, have had this issue with multiple hotels so it's not just Al Maha
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Old Mar 29, 2022, 5:36 am
  #157  
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Well, I called the number, got an agent, he confirmed it is done and I will receive an email confirmation. Now waiting for that, marriott.com still shows no points deducted.
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Old Mar 29, 2022, 6:04 am
  #158  
 
Join Date: Aug 2016
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Posts: 121
Had the same issue at Al Maha yesterday. Dates were still available so I rebooked and it went through without problems..
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Old Mar 29, 2022, 6:29 am
  #159  
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Since the award chart is going away, I went ahead and archived it to preserve the memory.

https://archive.ph/oXaV1
ntamayo, dgreen12, nsx78 and 7 others like this.
SPN Lifer is offline  
Old Mar 29, 2022, 6:34 am
  #160  
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Originally Posted by escapefromphl
They are often late.
Originally Posted by Intl359Widget
The website is already down for award bookings as of a hour ago.
Originally Posted by friedablass
Not for me. I made a booking just over an hour ago and I'm able to make one now too. Currently showing the same rates as I previously got. Will check again in the a.m.
Originally Posted by Keyser
Same here. I have about half a dozen upcoming reward stays booked over the next 4 months. All of them are still showing the same rates.
Originally Posted by asovse1
Made an multi-night award booking just now in Calgary, all the costs in points were round numbers, it's definitely not happened yet
I managed to get in one more reservation for the JW Marriott Parq Vancouver for January 2023 at 2 AM EDT, March 29th.
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Old Mar 29, 2022, 6:55 am
  #161  
 
Join Date: Feb 2020
Location: NYC
Programs: Bonvoy Ambassador, Hyatt Globalist, IHG Platinum, United 1K, AA Platinum
Posts: 31
Grabbed two nights at the Santa Marina in Mykonos for our Labor Day trip. Still one more FNA to burn for 40k, seeing what's available this morning.
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Old Mar 29, 2022, 7:12 am
  #162  
bcx
 
Join Date: Jul 2008
Posts: 169
I thought categories were going away but it still shows when booking.
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Old Mar 29, 2022, 7:27 am
  #163  
 
Join Date: Apr 2003
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Posts: 5,847
Originally Posted by bcx
I thought categories were going away but it still shows when booking.
The categories are not going away this year. The dynamic points pricing is just within the range of the category.
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Old Mar 29, 2022, 7:50 am
  #164  
 
Join Date: Nov 2007
Programs: Marriott Bonvoy Platinum, Hilton Honors Diamond, Delta Gold
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Originally Posted by friedablass
Not for me. I made a booking just over an hour ago and I'm able to make one now too. Currently showing the same rates as I previously got. Will check again in the a.m.
Everything I checked/ booked last night still showing the same exact rates right now. Anyone seeing any significant changes yet?
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Old Mar 29, 2022, 8:47 am
  #165  
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I just checked for an April award stay I have booked and saw no changes across any hotels in the area. (Scottsdale/Tempe, for what it's worth...)

I also tried a test booking of a 35k hotel using a 25k certificate and did not have an option to use the cert. So it appears that feature isn't live yet.
pinniped is online now  


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