Intl359Widget

Alas whatever benefits the customers gets reduced or cut but whatever benefits the corporation gets “enhanced”.

Adelphos

At the hotel level, the savings you get from going to no automatic housekeeping over a multi night stay are much more significant than any change to 4 PM checkouts for elites (plus, housekeeping changes impact all guests while the 4 PM checkout benefits Plat an above). So hotel owners are much more about housekeeping, which is why it is not coming back to the same degree next year

Kacee

Recently stayed at Four Seasons Scottsdale, which is still offering daily housekeeping and evening turndown as guest options. You're requested to let the front desk know when you'll be out of the room, so they can service it empty.

An example of how it can be done.

Intl359Widget

Similar to the St. Regis Bora Bora where I received daily housekeeping and evening turn down service while I was out of the room. The Butlers will coordinate with you as to when you’d like to have these services done and it was conventionally done during my dining hours.

That being said, I do recognize that it’s easier to do at the higher end luxury properties where there is significant staff on hand and a smaller subset of guests.

hyedmd

I liked this option, too bad it's gone.

rylan

So are the 'communal' bathroom ammenities like the shampoo, conditioner, soap etc going back to individual containers so we don't have to worry about them being properly cleaned from a previous guest?

myperks

the new make a green choice is bring your own shampoo conditioner and soap.

DenverBrian

I don't think most people realize, yet, just how serious a paradigm shift is coming to the T&E industry.

I think we'll be quite lucky if none of the major chains go out of business in 2021.

cmd320

Like the airlines, they’ll be deemed too big to fail, slash their offerings, and provide the worst possible product they can. And people will be forced to stay there anyway because there just aren’t that many options.

rylan

Well its hard to slash much else when the hotels already are not providing housekeeping, closed lounges, closed gyms, and suspended elite benefits so you get to pay for breakfast if the restaurant is open. Its really just a bed and bathroom now.

dcchi

MAGC was a phantom benefit anyway. In my experience, only 25% or so of my stays where I opted in to MAGC would actually credit it. Then the calculation became whether it was worth trying to chase down 500 points by reaching out to Marriott. Since there was no automated to do this, it simply caused annoyance or simmering anger...

cmd320

Agreed, the problem is how much of this is going to come back. Will it even be worth status or will it be more like airlines now where overall it’s cheaper and better for me to just buy F on the airline/flights I want. Ten years ago if I were flying to FRA I’d choose DL 100% of the time.

Now, with the erosion of benefits and pricing, I’d rather fly B6 to JFK and SQ to FRA, than spend money on the lackluster DL J product (and by now I mean pre-Covid).

Blind loyalty for me doesn’t make sense when it comes to airlines. I find I’m better off paying for premium services that I want rather than hoping all the money I spend will get them for free later on. With Marriott, the #1 most important benefit to me is 4pm checkout. If that goes away, I’ll stop caring what property I stay at and mix and match wherever works best for me at my destination.

MSPeconomist

So far, FHR is still offering the 4 pm guaranteed checkout, plus daily continental breakfast and another amenity. Time to become a free agent and explore some elegant/boutique nonchain hotels.

cmd320

This is perhaps the most accurate post on this thread.

Oxon Flyer

Purely anecdotally : I've still been seeing quite a number of MAGC tags on door handles even after it was devalued to 500 Bonpoints. Does anyone else's experience also differ from the "overwhelming majority don't" claim ?