SoroSuub1

I stayed in a number of Marriotts at the start of July from Oregon -> Michigan, and most of them had very few staff using masks (and often not properly even when present), though many had reduced breakfasts to grab bags with the most uninteresting items...

Podcat

This frosts me more than anything else in this thread.

”OUT!”

That’s what I’d say while holding the door.
if they didn’t leave I’d snap a pic and report these a-holes.

kennycrudup

... and here's what would have really happened: they'd've looked at you like you were crazy and waited for you to get out.

northernstar84

Oh my god what a terrible thing to do.

tai4de2

+1 on that. Hotel buffets are a petrie dish in the *best* of times. And I can't count how many times I've stayed in swanky western-branded hotels where the waitstaff was seemingly addicted to touching their faces, rubbing their noses, etc.

Podcat

Yes ... and WHAT IS THAT?
When did it start?
This was driving me bananas before the world ended ... and definitely was not the norm once.

I don’t touch my face sixty times per hour.
Not even once per hour.

Asked a friend last year what he thought could be the cause of this modern-day affliction.
He said “meth.”

Or maybe in our new anything-goes world, no one tells them not to.

slidergirl

A question. I believe most hotels are doing the "room vacant for at least 24 hours after last stay before next arrival" thing. Would I be in the wrong if I asked to see the tape chart so I could be sure that the room was NOT occupied the night before I arrived? Having worked in the hotel business, I have a built-in distrust of things like this. I'm waiting for awhile to even think about staying at a hotel. I knew how much time a housekeeper was given to clean a room. I used to inspect rooms and not a day went by that I did not find issues that I had to have HK come back and correct. With the additional procedures given to HK, I wonder if they were given additional time to do the new cleaning. If not...

lasnowgirl

My experience...I recently booked a 2 bedroom villa at a MVC. I brought my own Lysol spray and Clorex wipes and cleaned high touch points and as much as I can before settling in. Luckily, there was no daily housekeeping so I didn't have to worry about others in the room during our stay. But, when I called for a later check-out for my two rooms, they told me straight out that they are expecting another party to check in to my rooms after I check-out that day. So, there was no "at least 24 hours after last stay before next arrival" in my case.

stuartpig

[QUOTE=lasnowgirl;32621662]My experience...I recently booked a 2 bedroom villa at a MVC. I brought my own Lysol spray and Clorex wipes and cleaned high touch points and as much as I can before settling in. Luckily, there was no daily housekeeping so I didn't have to worry about others in the room during our stay. But, when I called for a later check-out for my two rooms, they told me straight out that they are expecting another party to check in to my rooms after I check-out that day. So, there was no "at least 24 hours after last stay before next arrival" in my case.[/QUOTE

Tricky one there.Front desks seem to use the “we have a large party arriving today” tonend a late checkout argument

AlanInDC

I assume normal housekeeping and so anything beyond that is a bonus. In my two trips during COVID-19, I brought a bottle of cleaner and paper towels. I sprayed and wiped down all high contact surfaces when I arrived. It took no more than 5 minutes to accomplish. My only dependency is clean sheets and pillowcases since I depend on what's provided and do nothing with them. The staff and most guests were masked.

northernstar84

Seems a lot of people here are still hyper paranoid

bocastephen

It seems a lot of people here want consistent enforcement of the policies and procedures advertised by Marriott.

I don't recall Marriott sending me an email that said "hope you enjoy your stay, but good luck with the virus, bring lots of wipes!"

cmd320

Marriott has never been able to do this, with anything. I'm not sure why anyone thinks they're going to start now.

bocastephen

Personally, I don't expect them to - the hotels are mostly franchisees, and they can do as they please, within limits. What annoys me is Marriott sending letters to owners telling them not to exceed the base benefits for Elite members and they expect the hotels to follow those guidelines, yet when they tell owners to follow coronavirus procedures, there is no follow up, auditing or enforcement. Heavens forbid I get some extra bonus amenity as a Platinum from an elite-friendly hotel owner, yet I can go to a hotel during the virus and find a filthy room?

stuartpig

My two Covid experiences: Durham UK- excellent. Good social distancing in restaurant with everything you would get from a buffet breakfast brought to your table. Booked time at half hour intervals for breakfast. Staff wearing masks properly. Hand sanitizer at regular intervals. Anti viral wipes in rooms.

Luton Airport Courtyard: masks worn under the chin. Breakfast only as plated hit selection. No dietary requirements catered as no cereal, fruit, yogurt, cold items. Husband is a diabetic with angina, high colesterol and high blood pressure. Nothing but fatty food. Told them he had disabilities they assume this meant he was in a wheelchair and tried to provide accessible room. Not a clue on Disability awareness (he is also autistic and has complex mental health issues)I digress! Few hand sanitizer stations compared to Durham. No booking for breakfast, hordes of families sat for hours after their dining slot in public areas.