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Homes & Villas by Marriott Experiences and Discussions

Homes & Villas by Marriott Experiences and Discussions

Old Oct 20, 21, 8:42 pm
  #61  
 
Join Date: Dec 2003
Location: Redondo Beach, CA USA
Programs: UA 1KMM, Bonvoy LTE+A, HH D, Nat'l EE, Hertz Plat, Avis PC
Posts: 3,447
Personally, I find the reply you got from M H&V to be excellent.
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Old Oct 22, 21, 10:38 am
  #62  
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Good response from them, but unfortunate that the website appears to be missing significant functionality and integration with Marriott's website. Not surprising however considering how horrid Marriott IT is...
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Old Oct 22, 21, 11:01 am
  #63  
 
Join Date: Mar 2003
Location: Pittsburgh, PA, USA
Programs: MR LT Titanium, IHG Plat., SWA A-List,UA Premier Silver, & PA/OH Turnpike Million Miler
Posts: 2,088
I still don't understand the value proposition for Marriott Homes & Villas. On the surface it looks like, pay more versus booking via other more direct channels with the properties and have more complicated and error prone booking process. In exchange for that you get a nominal amount of points. Not compelling at all, at least for me. If I needed to buy points, I am sure I could find other ways to do it with lower cost per point. What am I missing?

--Jon
avja likes this.
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Old Nov 10, 21, 2:50 am
  #64  
 
Join Date: Jul 2014
Location: JRF
Programs: United Silver, Marriott Platinum, Hilton Diamond, Hyatt Explorist, National Executive Elite
Posts: 1,680
Out of curiosity, when you make a Home & Villas stay, what does the charge show up as category-wise? Does it show generic travel, hotel, or vacation rental, etc?
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Old Nov 10, 21, 5:58 am
  #65  
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Originally Posted by msp3 View Post
Out of curiosity, when you make a Home & Villas stay, what does the charge show up as category-wise? Does it show generic travel, hotel, or vacation rental, etc?

The whole thing shows up under "bonus".

Last edited by enelym1978; Jan 4, 22 at 2:04 am
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Old Nov 10, 21, 7:27 pm
  #66  
 
Join Date: Jul 2014
Location: JRF
Programs: United Silver, Marriott Platinum, Hilton Diamond, Hyatt Explorist, National Executive Elite
Posts: 1,680
Originally Posted by enelym1978 View Post
The while thing shows up under "bonus".
Sorry, I mean to say what does the charge show up as on your credit card statement? Is it a normal Marriott, vacation rental, etc.
msp3 is offline  
Old Dec 15, 21, 6:56 am
  #67  
 
Join Date: Feb 2018
Programs: Bonvoy :Ambassador , ALL :Diamond, Skywards :Silver, Krisflyer :Silver
Posts: 2,450
Marriott Home & Villa

Cant find any thread that discuss these product.

But apparently starting 1st January 2022, the spend at Home & Villa will be eligible for Ambassador spending calculation.

https://loyaltylobby.com/2021/12/14/...anuary-1-2022/
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Old Jan 25, 22, 6:26 pm
  #68  
 
Join Date: Jan 2022
Posts: 1
This week

I have spent some of the most stressful days Ive spent since 2020 dealing with Homes and Villas. Their links for payment did not work despite attempting for four days, hours on the phone with multiple representatives and still today, I have received emails stating:
my reservation is cancelled
what is my phone number(?). No call came.
we are sorry
take 10,000 points
we still need payment.
you are getting a refund.
I am 70 years old we planned this vacation a year ago after my father died. I have spent the last five days in tears, on the phone, sending emails and I still dont know if we are going on vacation next month.
I have been a Marriott member for over 35 years and will not deal with them again.
I am not on social media at all, but having never gone through anything like this before, I am truly warning you to think twice before you book with Marriott Homes and Villas.
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Old Jan 25, 22, 7:38 pm
  #69  
 
Join Date: Feb 2017
Posts: 40
Originally Posted by Northof65 View Post
I have spent some of the most stressful days Ive spent since 2020 dealing with Homes and Villas. Their links for payment did not work despite attempting for four days, hours on the phone with multiple representatives and still today, I have received emails stating:
my reservation is cancelled
what is my phone number(?). No call came.
we are sorry
take 10,000 points
we still need payment.
you are getting a refund.
I am 70 years old we planned this vacation a year ago after my father died. I have spent the last five days in tears, on the phone, sending emails and I still dont know if we are going on vacation next month.
I have been a Marriott member for over 35 years and will not deal with them again.
I am not on social media at all, but having never gone through anything like this before, I am truly warning you to think twice before you book with Marriott Homes and Villas.
I also had a bad experience last fall in Spain with Homes and Villas. I began to get nervous when I never received a confirmation from the contracted rental company but decided to let it ride. We showed up in person to the contracted rental company's store front and the apartment we had rented was of course double booked. They provided documentation that they had contacted Marriott homes and villas about the double booking and never received anything back from Marriott. In the end, the rental company was able to offer us an adequate apartment for the stay albeit not the one we booked. I intended to contact Marriott to complain but given a few reports of what a headache trying to deal with the homes and villas branch can be I've just decided to let it go. Will never book through them again and would recommend others avoid H&V at all costs no matter what points deals they are offering.
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Old Feb 8, 22, 6:53 pm
  #70  
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MH&V is asking for $500 (or 500 euros) security deposit which is added to the total.

Do you get that back?

Any experiences?
Kalboz is offline  
Old Mar 4, 22, 10:35 am
  #71  
 
Join Date: Mar 2022
Posts: 2
My experience with Marriott Homes and Villas

Before booking with Marriott homes and Villas I would think twice. Upon arrival my Id and pictures of my self and family by the attendant with his PERSONAL CELL PHONE were taken. If I would not allow this he would not allow to stay, try to contact Marriott. No phone numbers only email to communicate with Marriott. Here are also some real pictures of our room.
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Old Mar 4, 22, 6:38 pm
  #72  
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Thank you for so many warnings by concerned FlyerTalkers to help others avoid getting Bonvyed by this particular sub-program.

They are greatly appreciated!
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Old Mar 4, 22, 6:45 pm
  #73  
 
Join Date: Mar 2022
Posts: 2
Originally Posted by SPN Lifer View Post
Thank you for so many warnings by concerned FlyerTalkers to help others avoid getting Bonvyed by this particular sub-program.

They are greatly appreciated!
I hate to loose our points and lifetime status, but we are really considering finding a new hotel reward program. I have always been very satisfied with Marriott hotel side, but this has ruined it for us as a whole company.
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Old Mar 4, 22, 9:34 pm
  #74  
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One can say, "Good riddance!" , or take the good with the bad ​​​​​​, or take the good and skip the bad. ​​​​​​

One will never find perfection in this world. I will be a lifetime Marriott Bonvy Platinum Elite early next year (if they don't change the rules before that ​​​​​​), and have shifted my stays & credit card spend to my wife's accounts so she can do the same.

Yet there is nothing wrong with diversifying and obtaining lifetime status in two or more programs.

Don't throw the baby out with the bath water.
SPN Lifer is offline  
Old Mar 11, 22, 2:27 pm
  #75  
 
Join Date: Sep 2006
Location: DEN
Programs: MR PP, UA Silver, SW A-List, HH Diamond
Posts: 343
Just finished a stay booked with MHV. Not sure if they book exclusively with Vacasa in the US, but it's pretty clear when they do. I'd suggest checking the vacasa site to price compare.

If there weren't a 4x points offer on top of an Amex $200 off, I would have skipped the MHV booking. As it was, I basically paid $100 more for 25k points.

Can't see whatever MHV is lasting long term, but it has it spots. I don't have a lot of confidence in vacasa customer service either (seems to be kind of a mish mash of companies that they've bought - some are more VRBO style homes and some are resort complexes), but nothing bad to report this time. I'm definitely going to keep use vacasa with the Wyndham trick until something unsatisfactory happens. Hoping that never being the case!
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