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The Ritz-Carlton Maldives, Fari Islands [Master Thread]

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Old Oct 18, 2021, 1:46 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: dgreen12
Feel free to add to this wiki
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June 2023 Item of Potential Interest: Link to thread alleging rape of solo female Chinese tourist at the property.
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Main details
(Dec 2022) The RC Maldives has its entire "Sales Kit" online, incl. pricing for
activities, spa, weddings; and maps/pictures/video/logos/floor plans: https://drive.google.com/drive/folde...Ad23r_g_CovQo_


Some useful maps at these posts:
https://www.flyertalk.com/forum/33274629-post89.html - also lists types of villas available
https://www.flyertalk.com/forum/33275048-post95.html - map with villa #'s

cmhsieh54's 8-page trip report (Dec 2022), in post #1204


Food & Beverage service
*There is no free breakfast amenity at this property for Marriott Bonvoy Platinum/Titanium/Ambassador.*
(Dec 2022) There is also no 'elite hour' (i.e. Happy Hour) or daily 'afternoon tea'.

(Dec 2022) The extremely comprehensive RC Maldives F&B guest webapp is here at this link, incl. all rest. menus
and room service prices:

https://mi.vserve-protecht.com/welco...JCZmpFZz0/1001
Unfortunately a scary-looking link, but it's legit. See post #1167.



Email address [email protected]


Transfer Prices
Shared Speedboat (45mins) - $901 per adult, $339 per child 3-11, 2 and under free
Private 48' Speedboat - $2800 per person
Yacht transfer no longer offered as a paid option as of February 2022, but there are reports of the
hotel offering it at their discretion

Shared Seaplane (10 mins) - $1,400 per adult, $700 per child 3-11, 2 and under free
Private Seaplane - $9.500

This cost applies to all guests, regardless of cash booking vs. points booking.
All prices are roundtrip, before 23.2% tax. See this website for latest updated
transfer prices: https://www.ritzcarlton.com/en/hotel...iew/directions


Miscellaneous
Island time: The resort has the clock set one hour ahead of Malé, so the time is GMT +6 hours. Many resorts in the Maldives do this for sunset viewing purposes.










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The Ritz-Carlton Maldives, Fari Islands [Master Thread]

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Old Aug 18, 2021, 6:21 pm
  #181  
 
Join Date: Jan 2019
Posts: 221
Originally Posted by friedablass
What do you mean by factory like?
mad made artificially
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Old Aug 19, 2021, 7:15 am
  #182  
 
Join Date: Mar 2016
Posts: 655
Originally Posted by friedablass
What do you mean by factory like?
too big so loses the touch of personal service. Just trying to get people in and out.
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Old Aug 29, 2021, 9:25 am
  #183  
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The resort is now part of this environmental program. The sea drone looks pretty cool

https://www.forbes.com/sites/ramseyqubein/2021/08/22/ritz-carlton-adds-maldives-resort-to-its-ambassadors-of-the-environment-program/
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Old Aug 31, 2021, 12:02 pm
  #184  
 
Join Date: Jan 2010
Location: NYC
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Just received an email from property advising of over $60,000 cancellation penalty should I cancel within 90 days of arrival.

Booked one week stay for two rooms using points over the Christmas holiday.

Can this be correct? Still have a few weeks to decide but seems harsh and nearly an impossible risk to take in normal times let alone now.
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Old Aug 31, 2021, 12:07 pm
  #185  
 
Join Date: Apr 2021
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Originally Posted by raiz
Just received an email from property advising of over $60,000 cancellation penalty should I cancel within 90 days of arrival.

Booked one week stay for two rooms using points over the Christmas holiday.

Can this be correct? Still have a few weeks to decide but seems harsh and nearly an impossible risk to take in normal times let alone now.
Are you willing to share the text of the email outlining this? That’s an insane cancellation cost for any stay under a few weeks lol.
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Old Aug 31, 2021, 12:40 pm
  #186  
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Originally Posted by raiz
Just received an email from property advising of over $60,000 cancellation penalty should I cancel within 90 days of arrival.

Booked one week stay for two rooms using points over the Christmas holiday.

Can this be correct? Still have a few weeks to decide but seems harsh and nearly an impossible risk to take in normal times let alone now.
What was in your original booking confirmation, and what does the app/website say now?
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Old Aug 31, 2021, 1:01 pm
  #187  
 
Join Date: Jan 2010
Location: NYC
Programs: AA Exec Plat, Hilton Diamond, Hyatt Globalist, Bonvoy Platinum
Posts: 151
Originally Posted by CPH-Flyer
What was in your original booking confirmation, and what does the app/website say now?
You may cancel your reservation for no charge before 11:59 PM local hotel time on Tuesday, September 21, 2021 (90 day[s] before arrival).

No mention of what the charge would be inside of the 90 days. Call center sees nothing on their end either.

It's possible or likely that the app displayed the policy at the time of the booking but can't replicate that now as rooms aren't available

Don't mind sharing text of the email once after I speak with the property
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Old Aug 31, 2021, 1:21 pm
  #188  
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Originally Posted by raiz
You may cancel your reservation for no charge before 11:59 PM local hotel time on Tuesday, September 21, 2021 (90 daybefore arrival).

No mention of what the charge would be inside of the 90 days. Call center sees nothing on their end either.

It's possible or likely that the app displayed the policy at the time of the booking but can't replicate that now as rooms aren't available

Don't mind sharing text of the email once after I speak with the property
I was thinking what does the app say as cancellation conditions for your current booking? I was just checking mine for January, the email says cancel for free 21 days out, but the app specifies the cancellation fee for later cancellation. In my case that is one night cash price for the room.
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Old Aug 31, 2021, 1:42 pm
  #189  
 
Join Date: Jul 2021
Posts: 8
Originally Posted by CPH-Flyer
I was thinking what does the app say as cancellation conditions for your current booking? I was just checking mine for January, the email says cancel for free 21 days out, but the app specifies the cancellation fee for later cancellation. In my case that is one night cash price for the room.
I will be there January 29-feb 4th and I logged into the app and I dont see anything as well as checked my reservation. Says I can cancel by Jan 8th. I too booked with points
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Old Aug 31, 2021, 2:38 pm
  #190  
 
Join Date: Jan 2010
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Originally Posted by CPH-Flyer
I was thinking what does the app say as cancellation conditions for your current booking? I was just checking mine for January, the email says cancel for free 21 days out, but the app specifies the cancellation fee for later cancellation. In my case that is one night cash price for the room.
Cancellation policy on the app is vague:

You may cancel you reservation for no charge before 11:59pm local hotel time on Sep 21, 2021 (90 day(s) before arrival). Please note that we will assess a fee if you must cancel after this deadline. If you have made a prepayment, we will retain all or part of your prepayment. If not, we will charge your card.
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Old Aug 31, 2021, 3:24 pm
  #191  
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Originally Posted by raiz
Cancellation policy on the app is vague:

You may cancel you reservation for no charge before 11:59pm local hotel time on Sep 21, 2021 (90 day(s) before arrival). Please note that we will assess a fee if you must cancel after this deadline. If you have made a prepayment, we will retain all or part of your prepayment. If not, we will charge your card.
That is less specific than mine, which does mention 1 night including taxes.

Looking at Xmas cash pricing for Xmas, I wonder if it isn't the cash rate for the two rooms for the stay? When I stayed at the St Regis Maldives in 2019, the cash rate for the stay was the cancellation penalty for an award booking, though only with 30 days' deadline.

Last edited by CPH-Flyer; Aug 31, 2021 at 10:18 pm
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Old Aug 31, 2021, 3:45 pm
  #192  
 
Join Date: Jan 2019
Posts: 221
Be careful if you cancel after the deadline, they will charge you the cash rate equivalent and refund only your points if it’s an award booking
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Old Aug 31, 2021, 3:54 pm
  #193  
 
Join Date: Nov 2011
Posts: 147
This is Marriott's policy (not the hotels). There were bunch of unhinged lunatics raving in the St Regis Aspen thread a few years ago about their cancellation policy. It is exactly what you are facing here. The Marriott policy if you no show or cancel a points reservation within the cancellation window is for your points to be refunded and the hotel to charge you the nightly cash rate for your stay. New Years is definitely going to be an expensive time. So if the nightly room rate is $3k or $4k per night at the time you booked, that is what you'll be charged. Small consolation is your points will be refunded ... When you get into some of the more expensive properties, especially at peak times, the total cash bill could be a huge burden if you no show.

SPG had a nice policy where it was your option of cash or points for no shows. If you no showed but wanted to surrender your points, you could e-mail customer service and they'd settle the bill with points originally paid. It really would be nice if Marriott adopted the same policy ...
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Old Aug 31, 2021, 3:59 pm
  #194  
 
Join Date: Jan 2019
Posts: 221
Originally Posted by mrfussion
This is Marriott's policy (not the hotels). There were bunch of unhinged lunatics raving in the St Regis Aspen thread a few years ago about their cancellation policy. It is exactly what you are facing here. The Marriott policy if you no show or cancel a points reservation within the cancellation window is for your points to be refunded and the hotel to charge you the nightly cash rate for your stay. New Years is definitely going to be an expensive time. So if the nightly room rate is $3k or $4k per night at the time you booked, that is what you'll be charged. Small consolation is your points will be refunded ... When you get into some of the more expensive properties, especially at peak times, the total cash bill could be a huge burden if you no show.

SPG had a nice policy where it was your option of cash or points for no shows. If you no showed but wanted to surrender your points, you could e-mail customer service and they'd settle the bill with points originally paid. It really would be nice if Marriott adopted the same policy ...
thats crazy. The whole point of award bookings is to get value for redemption and not pay cash! I would very much prefer they keep the points and not charge my card. Ludicrous
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Old Aug 31, 2021, 5:29 pm
  #195  
 
Join Date: Aug 2014
Posts: 3,722
Originally Posted by raiz
Cancellation policy on the app is vague:

You may cancel you reservation for no charge before 11:59pm local hotel time on Sep 21, 2021 (90 day(s) before arrival). Please note that we will assess a fee if you must cancel after this deadline. If you have made a prepayment, we will retain all or part of your prepayment. If not, we will charge your card.
90 days? Honestly feels like a money grab with covid still prevalent. The Waldorf has just a 30 day cancellation window if I remember correctly.
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