How To Get Credit For A Extended Stay
Apr 19, 2020, 5:52 pm
#1
Original Poster
Join Date: Apr 2020
Posts: 1
How To Get Credit For A Extended Stay
Hi All,
Long time lurker and first time poster. I hope I won’t incite the FT wrath.
I recently completed a 122 night stay at an Element hotel and checked out right as COVID-19 hit the fan. I had negotiated a rate directly with the hotel and signed a contract. The stay did not post and I sent in a missing stay request. I got a response from the hotel saying my contact says because of the discounted rate it would not qualify for Bonvoy points. After rereading the contract it does say that I am not eligible for “Starwood Preferred Guest” points. My question is since SPG does not exist anymore and the contract did not state Marriott Bonvoy do I have a case to make with Marriott? Or will this be an exercise of futility? If it makes any difference although I did stay more than 100 nights I did not meet the spend requirement for Ambassador Status.
Thanks,
That Ball Is History
Long time lurker and first time poster. I hope I won’t incite the FT wrath.
I recently completed a 122 night stay at an Element hotel and checked out right as COVID-19 hit the fan. I had negotiated a rate directly with the hotel and signed a contract. The stay did not post and I sent in a missing stay request. I got a response from the hotel saying my contact says because of the discounted rate it would not qualify for Bonvoy points. After rereading the contract it does say that I am not eligible for “Starwood Preferred Guest” points. My question is since SPG does not exist anymore and the contract did not state Marriott Bonvoy do I have a case to make with Marriott? Or will this be an exercise of futility? If it makes any difference although I did stay more than 100 nights I did not meet the spend requirement for Ambassador Status.
Thanks,
That Ball Is History
Apr 19, 2020, 6:26 pm
#2
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Join Date: Aug 2010
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No.
Marriott assumed the assets & liabilities of SPG.
However, if you want to call the property now and ask whether it will renegotiate the contract, I am certain that it will do so. Pay a significantly higher rate x 122, and get the points.
Marriott assumed the assets & liabilities of SPG.
However, if you want to call the property now and ask whether it will renegotiate the contract, I am certain that it will do so. Pay a significantly higher rate x 122, and get the points.
Apr 20, 2020, 1:43 am
#3
Join Date: Jan 2005
Location: Silicon Valley
Programs: Marriott Ambassador
Posts: 1,243
Hi All,
Long time lurker and first time poster. I hope I won’t incite the FT wrath.
I recently completed a 122 night stay at an Element hotel and checked out right as COVID-19 hit the fan. I had negotiated a rate directly with the hotel and signed a contract. The stay did not post and I sent in a missing stay request. I got a response from the hotel saying my contact says because of the discounted rate it would not qualify for Bonvoy points. After rereading the contract it does say that I am not eligible for “Starwood Preferred Guest” points. My question is since SPG does not exist anymore and the contract did not state Marriott Bonvoy do I have a case to make with Marriott? Or will this be an exercise of futility? If it makes any difference although I did stay more than 100 nights I did not meet the spend requirement for Ambassador Status.
Thanks,
That Ball Is History
Long time lurker and first time poster. I hope I won’t incite the FT wrath.
I recently completed a 122 night stay at an Element hotel and checked out right as COVID-19 hit the fan. I had negotiated a rate directly with the hotel and signed a contract. The stay did not post and I sent in a missing stay request. I got a response from the hotel saying my contact says because of the discounted rate it would not qualify for Bonvoy points. After rereading the contract it does say that I am not eligible for “Starwood Preferred Guest” points. My question is since SPG does not exist anymore and the contract did not state Marriott Bonvoy do I have a case to make with Marriott? Or will this be an exercise of futility? If it makes any difference although I did stay more than 100 nights I did not meet the spend requirement for Ambassador Status.
Thanks,
That Ball Is History
Apr 20, 2020, 7:56 am
#5
Join Date: Sep 2013
Location: CHS
Programs: UA GS, Bonvoy Amabassador, Hertz PC
Posts: 2,589
As someone who routinely negotiates longer stays, the difference normally come down to a few dollars a night, especially in foreign countries. My last stay in Mexico it was 64 for nothing or 67 that included points, nights and free breakfast.
Chalk this one up as a lesson learned and next time when you negotiate either ask them for terms for both rates (points and nights or nothing) - then decide from there.
Chalk this one up as a lesson learned and next time when you negotiate either ask them for terms for both rates (points and nights or nothing) - then decide from there.
Apr 20, 2020, 9:41 am
#7
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Apr 20, 2020, 10:18 am
#8
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Join Date: Sep 1999
Location: New York, NY, USA
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........I recently completed a 122 night stay at an Element hotel and checked out right as COVID-19 hit the fan. I had negotiated a rate directly with the hotel and signed a contract.....................After rereading the contract it does say that I am not eligible for “Starwood Preferred Guest” points. My question is since SPG does not exist anymore and the contract did not state Marriott Bonvoy do I have a case to make with Marriott?.........
Seriously, Bonvoy is the successor of Starwood Preferred Guest program and you have no leg to stand on. You can, however, go back to hotel management to renegotiate your contract. You may need to pay a higher rate to receive Bonvoy credit. Hotel management is likely to be receptive to award points in return for added revenue.
Apr 22, 2020, 7:50 pm
#10
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Apr 23, 2020, 11:05 am
#11
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Apr 23, 2020, 2:29 pm
#12
Join Date: Feb 2019
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As someone who routinely negotiates longer stays, the difference normally come down to a few dollars a night, especially in foreign countries. My last stay in Mexico it was 64 for nothing or 67 that included points, nights and free breakfast.
Chalk this one up as a lesson learned and next time when you negotiate either ask them for terms for both rates (points and nights or nothing) - then decide from there.
Chalk this one up as a lesson learned and next time when you negotiate either ask them for terms for both rates (points and nights or nothing) - then decide from there.
Apr 23, 2020, 3:59 pm
#14
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No.
Last edited by CPRich; Apr 23, 2020 at 4:04 pm