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-   Marriott | Marriott Bonvoy (https://www.flyertalk.com/forum/marriott-marriott-bonvoy-766/)
-   -   Finding status expiration (https://www.flyertalk.com/forum/marriott-marriott-bonvoy/2015409-finding-status-expiration.html)

PSPandBA Apr 9, 2020 9:39 am

Finding status expiration
 
Where on the app or web can I find the expiration of my status.? The home screen on the app shows my status, but no end date. Looking at the online membership card , it’s the same. No date.
https://cimg2.ibsrv.net/gimg/www.fly...636fdd1bd.jpeg

qlaval Apr 9, 2020 11:10 am

I have the same problem, can't see that either, did look on my Marriott Android app and my desktop pc nada...

pentiumvi Apr 9, 2020 2:58 pm

Have you guys tried mobile webpage?

PSPandBA Apr 10, 2020 10:13 am

I’ve checked on my computer, iPad and iPhone. No date shown.

justned Apr 10, 2020 12:18 pm

computer version -> overview Tab -> scroll down under "REWARDS Watch your rewards add up"

and above your night certificates and activity

Diplomatico Apr 12, 2020 12:01 pm


Originally Posted by justned (Post 32282110)
computer version -> overview Tab -> scroll down under "REWARDS Watch your rewards add up"

and above your night certificates and activity

Not there in my account.

qlaval Apr 12, 2020 9:25 pm


Originally Posted by justned (Post 32282110)
computer version -> overview Tab -> scroll down under "REWARDS Watch your rewards add up"

and above your night certificates and activity

Good try but no...

thatsthatmattressman Apr 13, 2020 2:27 am

I see it exactly where justned said I would find it. Using iPhone mobile chrome (requesting desktop version). Here is a screen shot:


https://cimg9.ibsrv.net/gimg/www.fly...2b84b7b81.jpeg

damon88 Apr 13, 2020 10:50 am

Thanks. I finally found it. Wonder why they hide this info?


https://cimg3.ibsrv.net/gimg/www.fly...4c33e09f0c.png

Happy Apr 13, 2020 1:20 pm


Originally Posted by PSPandBA (Post 32281802)
I’ve checked on my computer, iPad and iPhone. No date shown.


Originally Posted by justned (Post 32282110)
computer version -> overview Tab -> scroll down under "REWARDS Watch your rewards add up"

and above your night certificates and activity


Originally Posted by Diplomatico (Post 32287133)
Not there in my account.


Originally Posted by qlaval (Post 32288214)
Good try but no...

No such function "Rewards - watch your rewards add up," at all in my account on the Overview screen at the location described.

HOWEVER, i saw the same wordings at the TOP of the You are Plat Elite, Member since ..... But the wordings have no date, nor clickable.

Below and above the Certs , all I have is "you are lifetime silver elite"... (I have no idea about that!)

EDIT -
Apparently it is browser issue - FireFox does not show it but Chrome does.

nmpls Apr 13, 2020 1:30 pm


Originally Posted by damon88 (Post 32289444)
Thanks. I finally found it. Wonder why they hide this info?


That good ol' Marriott IT.

qlaval Apr 13, 2020 3:40 pm

Can post a picture without 5 posts, so here's my 5th posts... :)

qlaval Apr 13, 2020 3:41 pm

Doesn't work on my PC..., either with Edge or Chrome browsers same results...

https://cimg7.ibsrv.net/gimg/www.fly...33c67c96c3.jpg

Danial Apr 13, 2020 4:31 pm

Flyertalkers,
I am using Android 10, Chrome v 80.0.3987.162, access Marriott web site, login into Bonvoy acct and yes, it does shows the status expiration as stated by some users above. Even I am Lifetime Gold, it showed my Gold Elite status expiry of Feb 2022. As for PC Windows 10 Pro, Chrome v 81.0.4044.92, no, it doesn't show status expiration.

SPN Lifer Apr 13, 2020 11:22 pm

Nor on the Marriott Bonv°y app, using Android.

DELee Apr 13, 2020 11:34 pm

On my account summary page (https://www.marriott.com/loyalty/myAccount/default.mi), I get the following using Chrome Version 80.0.3987.163:

David

naumank Apr 14, 2020 1:21 am

I am LTP. Shouldn’t the banner say “your elite status is valid forever?” I am very disappointed at Marriott at this point.

vanabb Apr 14, 2020 3:20 am

It may be an ad blocker that inhibits this banner message, or your cookie settings? I can see my status expiry if I use Chrome Incognito, but not otherwise. The expiry doesn't show at all using the Android app.

Jebby_ca Apr 14, 2020 7:59 am


Originally Posted by vanabb (Post 32291584)
It may be an ad blocker that inhibits this banner message, or your cookie settings? I can see my status expiry if I use Chrome Incognito, but not otherwise. The expiry doesn't show at all using the Android app.

Ah... it is my ad blocker that is hiding the expiration date message. If I have my adblocker enabled, it shows how many nights I've accumulated and dollars. If I disable the adblocker, that nights gauge disappears and an orange banner with my status expiration date shows up.

qlaval Apr 14, 2020 3:59 pm

https://www.flyertalk.com/forum/undefinedThank you for your help, I was finally able to see it on my Android tablet with the Chrome browser, and not with the Marriott app who still doesn't show it...

https://cimg7.ibsrv.net/gimg/www.fly...e3bc23ec0f.png

Chewie Apr 14, 2020 4:37 pm

I can see it using safari on my iPhone. Not on the app though.
https://cimg2.ibsrv.net/gimg/www.fly...1e885e5853.png

SPN Lifer Apr 15, 2020 8:46 pm


Originally Posted by naumank (Post 32291440)
I am LTP. Shouldn’t the banner say “your elite status is valid forever?” I am very disappointed at Marriott at this point.

The expiration date applies to your annual earned or extended status. Lifetime status is indicated immediately below that and, obviously, supercedes the former upon expiration. In another thread there was a joke about the Marriott Bonv°y hit squad.

We should all be aware of Marriott Bonv°y IT limitations by now.


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