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Multi-room points advance reservation counted as multiple points-advance reservations

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Multi-room points advance reservation counted as multiple points-advance reservations

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Old Mar 30, 2020, 8:08 pm
  #1  
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Multi-room points advance reservation counted as multiple points-advance reservations

This doesn't seem to be in the spirit of the max 3 points advance reservations per account limit.

I have two points advance reservations, each for 2 rooms and just received an email warning from Marriot saying I exceeded the 3 PA res limit and that if no action has been taken over the next 48 hours, all reservations greater than three will be cancelled.
hoipolloi is offline  
Old Mar 30, 2020, 8:32 pm
  #2  
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Originally Posted by hoipolloi
This doesn't seem to be in the spirit of the max 3 points advance reservations per account limit.
I'd have to disagree on that. Each room is one reservation.
mahasamatman is offline  
Old Mar 30, 2020, 8:43 pm
  #3  
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Originally Posted by mahasamatman
I'd have to disagree on that. Each room is one reservation.
that's a technicality IMHO.
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Old Mar 30, 2020, 9:48 pm
  #4  
 
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Originally Posted by mahasamatman
I'd have to disagree on that. Each room is one reservation.
You can have more than 1 room on the same reservation. If the OP reserved both rooms under the same reservation, that counts as 1 reservation.
Twickenham is offline  
Old Mar 31, 2020, 12:47 am
  #5  
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Originally Posted by hoipolloi
This doesn't seem to be in the spirit of the max 3 points advance reservations per account limit.

I have two points advance reservations, each for 2 rooms and just received an email warning from Marriot saying I exceeded the 3 PA res limit and that if no action has been taken over the next 48 hours, all reservations greater than three will be cancelled.

Kindly be informed that system will split the reservation with more than one room and generate confirmation numbers to each room.

Members can have a maximum of three active Points Advance Reservations at a time.

Best Regards,

Abbey L
Specialist, Social Media
Marriott International
Marriott Bonvoy Lurker II is offline  
Old Mar 31, 2020, 5:25 am
  #6  
 
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Originally Posted by hoipolloi
that's a technicality IMHO.
Understandable, but unfortunately, it's not YO that applies
Out of my Element is offline  


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