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Multi-room points advance reservation counted as multiple points-advance reservations

Multi-room points advance reservation counted as multiple points-advance reservations

Old Mar 30, 20, 9:08 pm
  #1  
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Multi-room points advance reservation counted as multiple points-advance reservations

This doesn't seem to be in the spirit of the max 3 points advance reservations per account limit.

I have two points advance reservations, each for 2 rooms and just received an email warning from Marriot saying I exceeded the 3 PA res limit and that if no action has been taken over the next 48 hours, all reservations greater than three will be cancelled.
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Old Mar 30, 20, 9:32 pm
  #2  
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Originally Posted by hoipolloi View Post
This doesn't seem to be in the spirit of the max 3 points advance reservations per account limit.
I'd have to disagree on that. Each room is one reservation.
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Old Mar 30, 20, 9:43 pm
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Originally Posted by mahasamatman View Post
I'd have to disagree on that. Each room is one reservation.
that's a technicality IMHO.
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Old Mar 30, 20, 10:48 pm
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Originally Posted by mahasamatman View Post
I'd have to disagree on that. Each room is one reservation.
You can have more than 1 room on the same reservation. If the OP reserved both rooms under the same reservation, that counts as 1 reservation.
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Old Mar 31, 20, 1:47 am
  #5  
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Originally Posted by hoipolloi View Post
This doesn't seem to be in the spirit of the max 3 points advance reservations per account limit.

I have two points advance reservations, each for 2 rooms and just received an email warning from Marriot saying I exceeded the 3 PA res limit and that if no action has been taken over the next 48 hours, all reservations greater than three will be cancelled.

Kindly be informed that system will split the reservation with more than one room and generate confirmation numbers to each room.

Members can have a maximum of three active Points Advance Reservations at a time.

Best Regards,

Abbey L
Specialist, Social Media
Marriott International
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Old Mar 31, 20, 6:25 am
  #6  
 
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Originally Posted by hoipolloi View Post
that's a technicality IMHO.
Understandable, but unfortunately, it's not YO that applies
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