No night/points No status? Gov't Imposed Isolation at Marriott in China
Mar 21, 2020, 4:48 pm
#1
Original Poster
Join Date: Jan 2013
Programs: Hilton Diamond, working on OZ Diamond, previously AA EXP, UA 1K, AS MVP75
Posts: 255
No night/points No status? Gov't Imposed Isolation at Marriott in China
Just flew from YYZ to Taiyuan, landed in China and the entire plane was put into government imposed isolation for 14 days at the Fairfield Taiyuan South Railway Station property. Passengers are to cover the room and board cost out of pocket by ourselves at a rate of 450 CNY per night
Front desk refuse to recognize elite status and refuse to take membership number for points/night accural, is that reasonable? I thought even if booking was made by a third party (in this case the government), we should still receive status recognition?
If there a Marriott Rep on this forum? Can someone @Him/her? Thanks!
Front desk refuse to recognize elite status and refuse to take membership number for points/night accural, is that reasonable? I thought even if booking was made by a third party (in this case the government), we should still receive status recognition?
If there a Marriott Rep on this forum? Can someone @Him/her? Thanks!
Mar 21, 2020, 4:57 pm
#2
Join Date: May 2002
Location: Arizona
Posts: 5,689
Seriously you are in China! Where he heck did you think you were going? You do know they have "black jails" "ghost jails" etc. I would keep you mouth shut and not post anything. You have no concept of what they can do to you if you cause problems and you are worried about points and status? Wait until you are locked in a room with no lights or windows. Your post sounds like an entitled spoiled American. Please settle down and be compliant.
Mar 21, 2020, 4:59 pm
#3
Join Date: May 2002
Location: Arizona
Posts: 5,689
Stay quit and be nice. You have no concept of what can be done to you and your living conditions. In the middle of night you can be moved to concrete windowless room with no communication. Please understand people who make waves disappear on a regular basis.
Mar 21, 2020, 5:05 pm
#4
Join Date: Nov 2013
Posts: 4,374
In late 2018, Marriott stopped honoring elite benefits on third party bookings.
Mar 21, 2020, 5:27 pm
#5
Suspended
Join Date: Jan 2017
Location: EWR/PHL/BWI
Posts: 4,412
Just flew from YYZ to Taiyuan, landed in China and the entire plane was put into government imposed isolation for 14 days at the Fairfield Taiyuan South Railway Station property. Passengers are to cover the room and board cost out of pocket by ourselves at a rate of 450 CNY per night
Front desk refuse to recognize elite status and refuse to take membership number for points/night accural, is that reasonable? I thought even if booking was made by a third party (in this case the government), we should still receive status recognition?
If there a Marriott Rep on this forum? Can someone @Him/her? Thanks!
Front desk refuse to recognize elite status and refuse to take membership number for points/night accural, is that reasonable? I thought even if booking was made by a third party (in this case the government), we should still receive status recognition?
If there a Marriott Rep on this forum? Can someone @Him/her? Thanks!
Sorry. Elite status is the last thing the hotel or the government worry now.....
But still enjoy the stay there.
Mar 21, 2020, 5:45 pm
#6
Join Date: May 2002
Programs: AAdvantage Platinum, United Silver, Marriott Titanium Elite
Posts: 2,276
Your only hope would be to replace the pre-arranged booking with your own booking — but that's probably not possible. If it is possible, you could see there's qualifying rate you could pay. And if the rate you can get on your own is higher, the limited benefits, points, and elite qualifying nights might not be worth the premium. You're dealing with unusual circumstances, and you're in China, so it might be better just to do what they want you to do.
Last edited by Horace; Mar 21, 2020 at 5:56 pm
Mar 21, 2020, 5:47 pm
#7
Join Date: Dec 2006
Location: NYC - upper West Side
Programs: Marriott Bonvoy Lifetime Titanium Elite
Posts: 1,597
Just flew from YYZ to Taiyuan, landed in China and the entire plane was put into government imposed isolation for 14 days at the Fairfield Taiyuan South Railway Station property. Passengers are to cover the room and board cost out of pocket by ourselves at a rate of 450 CNY per night
Front desk refuse to recognize elite status and refuse to take membership number for points/night accural, is that reasonable? I thought even if booking was made by a third party (in this case the government), we should still receive status recognition?
If there a Marriott Rep on this forum? Can someone @Him/her? Thanks!
Front desk refuse to recognize elite status and refuse to take membership number for points/night accural, is that reasonable? I thought even if booking was made by a third party (in this case the government), we should still receive status recognition?
If there a Marriott Rep on this forum? Can someone @Him/her? Thanks!
You voluntarily left Canada to fly into the epicenter of a worldwide pandemic.
You are in a country that is a brutal, repressive dictatorship which allows no freedom or dissent.
Do you understand that you put your health, and perhaps life, in jeopardy by flying to China?
And your biggest concern is not receiving all of your Bonvoy elite benefits?
Oy........
Newman
Newman
Mar 21, 2020, 5:57 pm
#8
Suspended
Join Date: Jan 2017
Location: EWR/PHL/BWI
Posts: 4,412
If I follow your logic, if we stay at any Marriott hotels in China, we put ourselves in some kind of jails? Then Marriott, Hyatt and other hotels must have done a horrible job to build some jails in China and other countries with brutal dictatorship. 
How about Russia, Turkey, Egypt, Saudi Arab and a lot more countries?
How about Russia, Turkey, Egypt, Saudi Arab and a lot more countries?
Mar 21, 2020, 6:34 pm
#9
Original Poster
Join Date: Jan 2013
Programs: Hilton Diamond, working on OZ Diamond, previously AA EXP, UA 1K, AS MVP75
Posts: 255
When i joined this forum back in college, the whole purpose was to figure out TECHNICALITIES and details, so forgive me i still think of FT as THE most reliable place to get more accurate and technical explanations on policies and protocol of the travel industry
For the record China has not had any new COVID 19 cases locally for 3 days in a row now, the virus has left China and moved on to your countries
For the record China has not had any new COVID 19 cases locally for 3 days in a row now, the virus has left China and moved on to your countries
Mar 21, 2020, 6:42 pm
#10
Suspended
Join Date: Jan 2017
Location: EWR/PHL/BWI
Posts: 4,412
Well, some say the brutal repressive dictatorship regime in China put down the virus outbreak with its repressive means. Now the free world have to pick up fight. But we can't use the repressive means. Freedom world people have the freedom and liberty. We have our own way fighting this virus.... This is what happening in Italy, Spain and USA. Florida is going to close some of the beaches from next Monday. We still enjoy the last spring break weekend.
Mar 21, 2020, 7:04 pm
#11
Join Date: Sep 2008
Location: Midwest USA
Programs: BA SIL, WN A, UA SIL, Marriott TIT (LT), Hilton DIA
Posts: 1,969
Mar 21, 2020, 7:06 pm
#12
Join Date: Apr 2011
Location: Treasure Coast, FL
Programs: DL Diamond, Marriott LT Plat, HH Diamond, Avis Preferred Plus, National Executive
Posts: 4,578
Think I’ve seen it all today. A FT’er flies to China (mind boggling in its own right), gets quarantined and is worried about receiving Bonvoy points.
Normally I would think this is a troll but in these crazy times I appreciate the entertainment.
Normally I would think this is a troll but in these crazy times I appreciate the entertainment.
Mar 21, 2020, 7:44 pm
#13
Suspended
Join Date: Jan 2017
Location: EWR/PHL/BWI
Posts: 4,412
Why is this a troll?
There is current virus outbreak in US and Canada. But the new cases in China and some other Asian countries are low or close to 0. The virus testing is readily available there, but people here can't get tested. So some people just fly to safer places. Those may be smart people, instead of waiting here in NYC, California or Seattle and get infected.
There is current virus outbreak in US and Canada. But the new cases in China and some other Asian countries are low or close to 0. The virus testing is readily available there, but people here can't get tested. So some people just fly to safer places. Those may be smart people, instead of waiting here in NYC, California or Seattle and get infected.
Mar 21, 2020, 8:06 pm
#14
Join Date: Aug 2018
Posts: 1,269
When i joined this forum back in college, the whole purpose was to figure out TECHNICALITIES and details, so forgive me i still think of FT as THE most reliable place to get more accurate and technical explanations on policies and protocol of the travel industry
For the record China has not had any new COVID 19 cases locally for 3 days in a row now, the virus has left China and moved on to your countries
For the record China has not had any new COVID 19 cases locally for 3 days in a row now, the virus has left China and moved on to your countries
Mar 21, 2020, 8:13 pm
#15
FlyerTalk Evangelist
Join Date: Feb 2003
Posts: 10,222
Why the OP expects to get Marriott benefits on a government mandated quarantine boggles the mind. Just feel lucky you’re in a Fairfield rather than the Jinjiang Inn by the railway station.