Marriott - Greed, greed, greed [no-show fee imposed after cancellation]
Mar 14, 2020, 11:53 am
#16
Join Date: Dec 2018
Location: Bounding Around The Good 'Ole USA In My Chevrolet
Programs: UA Gold
Posts: 381
Now I'm just LMAO!! It’s obvious which replies are formulated by Marriott staffers in disguise or those paid by Marriott trolling flyertalk forums to reply to such posts to diffuse a single issue from snowballing into something greater by focusing on the fine print and mocking the original poster rather than addressing the bigger picture. Unless policies are changed to more align with industry standards like Hilton (who allows cancellation up to 6pm the day of first night’s stay and has only a one night penalty for a no show) and Hyatt just to mention two, the outcome is the same, I will take my 100+ personal night stays each year and my 4 corporate meetings each year to another hotel brand. In addition, I will take to media outlets to warn other potential guests of Marriott’s policies.
Why does a hotel have a 30-day cancellation policy in peak season where rooms are booked out months in advance? Cancellations are a benefit to Hotels that are sold out who can now charge more for a last-minute guest. Where is your integrity and morality Marriott? I stick by my original statement, greed!
Signing off from flyertalk as this forum is only about damage control for industry and it’s representatives.
Why does a hotel have a 30-day cancellation policy in peak season where rooms are booked out months in advance? Cancellations are a benefit to Hotels that are sold out who can now charge more for a last-minute guest. Where is your integrity and morality Marriott? I stick by my original statement, greed!
Signing off from flyertalk as this forum is only about damage control for industry and it’s representatives.
Mar 14, 2020, 11:57 am
#17
Join Date: Dec 2012
Location: YVR, HNL
Programs: AS 75k, UA peon, BA Bronze, AC E50k, Marriott Plat, HH Diamond, Fairmont Plat (RIP)
Posts: 7,832
Now I'm just LMAO!! It’s obvious which replies are formulated by Marriott staffers in disguise or those paid by Marriott trolling flyertalk forums to reply to such posts to diffuse a single issue from snowballing into something greater by focusing on the fine print and mocking the original poster rather than addressing the bigger picture. Unless policies are changed to more align with industry standards like Hilton (who allows cancellation up to 6pm the day of first night’s stay and has only a one night penalty for a no show) and Hyatt just to mention two, the outcome is the same, I will take my 100+ personal night stays each year and my 4 corporate meetings each year to another hotel brand. In addition, I will take to media outlets to warn other potential guests of Marriott’s policies.
Why does a hotel have a 30-day cancellation policy in peak season where rooms are booked out months in advance? Cancellations are a benefit to Hotels that are sold out who can now charge more for a last-minute guest. Where is your integrity and morality Marriott? I stick by my original statement, greed!
Signing off from flyertalk as this forum is only about damage control for industry and it’s representatives.
Why does a hotel have a 30-day cancellation policy in peak season where rooms are booked out months in advance? Cancellations are a benefit to Hotels that are sold out who can now charge more for a last-minute guest. Where is your integrity and morality Marriott? I stick by my original statement, greed!
Signing off from flyertalk as this forum is only about damage control for industry and it’s representatives.
Mar 14, 2020, 2:07 pm
#18
Join Date: Dec 2017
Location: SFO/YYZ
Programs: AC 25K, AS MVP Gold, BA Bronze, UA Silver, Marriott Titanium, Hilton Diamond, Hyatt Globalist
Posts: 2,467
Why does a hotel have a 30-day cancellation policy in peak season where rooms are booked out months in advance? Cancellations are a benefit to Hotels that are sold out who can now charge more for a last-minute guest. Where is your integrity and morality Marriott? I stick by my original statement, greed!
Mar 14, 2020, 3:21 pm
#19
Join Date: Jan 2005
Programs: AA EXP, UA Silver (Thanks Marriott!), Marriott Lifetime Titanium & Hyatt Globalist
Posts: 643
Mar 14, 2020, 4:14 pm
#20
Join Date: Mar 2003
Location: Pittsburgh, PA, USA
Programs: MR LT Titanium, IHG Plat.,UA Premier Silver, & PA/OH Turnpike Million Miler
Posts: 2,317
Darn, I have been outed. Seriously, even if you don't like the responses you received to your post, it doesn't mean we all work for Marriott and/or are their shills. If you take the time to look at posts outside of this thread from some of the members who responded to your post, you will see many of us are critical of Marriott. This just isn't one of those times. Happy Trails and I hope you have good experiences wherever you decide to stay in the future.
--Jon
--Jon
Mar 14, 2020, 5:35 pm
#21
Join Date: Aug 2017
Posts: 215
. Unless policies are changed to more align with industry standards like Hilton (who allows cancellation up to 6pm the day of first night’s stay and has only a one night penalty for a no show) and Hyatt just to mention two, the outcome is the same, I will take my 100+ personal night stays each year and my 4 corporate meetings each year to another hotel brand.
Mar 14, 2020, 6:04 pm
#22
Join Date: May 2005
Location: Dulles, VA
Programs: UA Life Gold, Marriott Life Titanium
Posts: 2,757
If the OP quit his/her job in mid-December but waited until January to cancel a trip for a former employer, who's fault is that exactly?
Mar 14, 2020, 6:27 pm
#23
FlyerTalk Evangelist
Join Date: Mar 2002
Location: Saipan, MP 96950 USA (Commonwealth of the Northern Mariana Islands = the CNMI)
Programs: UA Silver, Hilton Silver. Life: UA .57 MM, United & Admirals Clubs (spousal), Marriott Platinum
Posts: 15,043
In early December 2019, I booked a 3-night stay at the Westin Snowmass to attend a corporate function the second week of January 2020. I joined a new organization mid-December and therefore cancelled my reservation two weeks prior to my first night’s stay . . . .
Mar 14, 2020, 7:25 pm
#24
Join Date: Nov 2011
Location: West Coast, USA
Programs: Skywards Platinum
Posts: 3,747
Now I'm just LMAO!! It’s obvious which replies are formulated by Marriott staffers in disguise or those paid by Marriott trolling flyertalk forums to reply to such posts to diffuse a single issue from snowballing into something greater by focusing on the fine print and mocking the original poster rather than addressing the bigger picture. Unless policies are changed to more align with industry standards like Hilton (who allows cancellation up to 6pm the day of first night’s stay and has only a one night penalty for a no show) and Hyatt just to mention two, the outcome is the same, I will take my 100+ personal night stays each year and my 4 corporate meetings each year to another hotel brand. In addition, I will take to media outlets to warn other potential guests of Marriott’s policies.
Why does a hotel have a 30-day cancellation policy in peak season where rooms are booked out months in advance? Cancellations are a benefit to Hotels that are sold out who can now charge more for a last-minute guest. Where is your integrity and morality Marriott? I stick by my original statement, greed!
Signing off from flyertalk as this forum is only about damage control for industry and it’s representatives.
Why does a hotel have a 30-day cancellation policy in peak season where rooms are booked out months in advance? Cancellations are a benefit to Hotels that are sold out who can now charge more for a last-minute guest. Where is your integrity and morality Marriott? I stick by my original statement, greed!
Signing off from flyertalk as this forum is only about damage control for industry and it’s representatives.
This has absolutely nothing to do with Marriott but rather the individual hotels policy. But, continue your rage with Marriott if it makes you feel better.
Mar 14, 2020, 7:50 pm
#25
Join Date: Jan 2016
Programs: Marriott AmBE ; AA EXP; Amtrak Select Executive; Hertz PC
Posts: 151
Now I'm just LMAO!! It’s obvious which replies are formulated by Marriott staffers in disguise or those paid by Marriott trolling flyertalk forums to reply to such posts to diffuse a single issue from snowballing into something greater by focusing on the fine print and mocking the original poster rather than addressing the bigger picture. Unless policies are changed to more align with industry standards like Hilton (who allows cancellation up to 6pm the day of first night’s stay and has only a one night penalty for a no show) and Hyatt just to mention two, the outcome is the same, I will take my 100+ personal night stays each year and my 4 corporate meetings each year to another hotel brand. In addition, I will take to media outlets to warn other potential guests of Marriott’s policies.
Why does a hotel have a 30-day cancellation policy in peak season where rooms are booked out months in advance? Cancellations are a benefit to Hotels that are sold out who can now charge more for a last-minute guest. Where is your integrity and morality Marriott? I stick by my original statement, greed!
Signing off from flyertalk as this forum is only about damage control for industry and it’s representatives.
Why does a hotel have a 30-day cancellation policy in peak season where rooms are booked out months in advance? Cancellations are a benefit to Hotels that are sold out who can now charge more for a last-minute guest. Where is your integrity and morality Marriott? I stick by my original statement, greed!
Signing off from flyertalk as this forum is only about damage control for industry and it’s representatives.
Looks like it's the same as Marriott's 30 day policy.
Get outta here with that BS.
YOU DONE MESSED UP A-A-RON!!!!!!!!!!!!!!!!!
Mar 14, 2020, 8:27 pm
#26
Join Date: Jan 2017
Programs: Marriott Lifetime Titanium, Hyatt Globalist
Posts: 2,196
Yes, I'm Arne in disguise
Marriott deserves a lot of criticism but not in the OPs case. Pigs are flying - I actually agree w Hotelboy for once. OMG 😬
Actually, I wouldn't mind buying a stake in Marriott and cleaning out the house. Maybe I'll convince the Board and major stakeholders to appoint me Arne's replacement
Marriott deserves a lot of criticism but not in the OPs case. Pigs are flying - I actually agree w Hotelboy for once. OMG 😬
Actually, I wouldn't mind buying a stake in Marriott and cleaning out the house. Maybe I'll convince the Board and major stakeholders to appoint me Arne's replacement
Mar 14, 2020, 8:34 pm
#27
Join Date: Apr 2004
Programs: AA Plat/2MM, DL Silver, UA Silver (via Marr), Marr LTT, HH Gold (via cc), Hyatt Disc
Posts: 1,039
Darn, I have been outed. Seriously, even if you don't like the responses you received to your post, it doesn't mean we all work for Marriott and/or are their shills. If you take the time to look at posts outside of this thread from some of the members who responded to your post, you will see many of us are critical of Marriott. This just isn't one of those times. Happy Trails and I hope you have good experiences wherever you decide to stay in the future.
--Jon
--Jon
Mar 15, 2020, 6:17 am
#28
Join Date: Nov 2010
Location: KSA
Programs: Marriott AMB, Skywards Gold
Posts: 3,737
Now I'm just LMAO!! It’s obvious which replies are formulated by Marriott staffers in disguise or those paid by Marriott trolling flyertalk forums to reply to such posts to diffuse a single issue from snowballing into something greater by focusing on the fine print and mocking the original poster rather than addressing the bigger picture. Unless policies are changed to more align with industry standards like Hilton (who allows cancellation up to 6pm the day of first night’s stay and has only a one night penalty for a no show) and Hyatt just to mention two, the outcome is the same, I will take my 100+ personal night stays each year and my 4 corporate meetings each year to another hotel brand. In addition, I will take to media outlets to warn other potential guests of Marriott’s policies.
Why does a hotel have a 30-day cancellation policy in peak season where rooms are booked out months in advance? Cancellations are a benefit to Hotels that are sold out who can now charge more for a last-minute guest. Where is your integrity and morality Marriott? I stick by my original statement, greed!
Signing off from flyertalk as this forum is only about damage control for industry and it’s representatives.
Why does a hotel have a 30-day cancellation policy in peak season where rooms are booked out months in advance? Cancellations are a benefit to Hotels that are sold out who can now charge more for a last-minute guest. Where is your integrity and morality Marriott? I stick by my original statement, greed!
Signing off from flyertalk as this forum is only about damage control for industry and it’s representatives.
Wow. Just wow.
I have sided with Marriott on this one. Oh wait a second, I just realized that I am Arne Sorenson in disguise (Saying this while taking the mask off and ending with an evil laugh).
Mar 15, 2020, 7:41 am
#29
Join Date: Mar 2003
Location: Pittsburgh, PA, USA
Programs: MR LT Titanium, IHG Plat.,UA Premier Silver, & PA/OH Turnpike Million Miler
Posts: 2,317
Ground Hog Day, The Sequel. We're all Arne Sorenson coming up with new and more evil ways to fleece the hotel guests out of more money, devalue their MR points to totally worthless, and ensure elite members get the worst rooms with the garbage dump view over the loudest mechanical systems in the hotel. The ghost of Bill Marriott comes to haunt us about our ways.....
--Jon
--Jon
Mar 15, 2020, 9:46 am
#30
Join Date: Dec 2018
Location: Bounding Around The Good 'Ole USA In My Chevrolet
Programs: UA Gold
Posts: 381
I wonder if the OP unsubscribed from the email updates of this thread.