Temporary closure/restriction of LOUNGES, RESTAURANTS & FACILITIES due to Covid-19
#61
Join Date: Jun 2010
Location: Houston TX
Programs: UN 1K MM, Marriott-LT TitanElite, Hyatt Glob; HH-Gold
Posts: 74
J W Marriott - Austin
The JW Marriott in Austin was great. Their club room is still closed, however, they gave me 2 coupons worth up to $10 to use at the On Site Starbucks for my 1 night stay. I was very happy with this.
#62
Join Date: Jun 2018
Programs: BA GGL CCR GFL / Marriott TFL Amb
Posts: 65
Lounges still closed in London hotels due to covid
Has anyone else experienced lounges in the london area that are still closed due to covid?
The restaurants and bar are fully opened and the hotels seem busy.
All appear to be Diamond Gold properties!
The restaurants and bar are fully opened and the hotels seem busy.
All appear to be Diamond Gold properties!
#63
Join Date: Sep 2006
Location: Manchester, England
Programs: Bonvoy LT Plat, HH Diamond, IHG Plat, BMI Gold (RIP)
Posts: 8,021
Not just a Marriott thing, or a London thing for that matter either. Mainly to do with operational, (either costs, or lack of available staff) rather than health related issues.
#65
Join Date: Nov 2016
Programs: Marriott Rewards
Posts: 426
Marriott Canary Wharf lounge is fully open. Their replacement in the bar over summer was excellent too. I have moaned about this hotel in the past, but they have sorted their staffing and looked after this regular very well in the last year.
#67
Join Date: Apr 2011
Programs: Marriott Ambassador, AA ExecPlat, Amtrak Select Exec, former WN apologist
Posts: 1,427
Some are open already. It just depends on the property. It's not really a covid issue for the most part, it is a staffing/cost issue.
#68
Join Date: Dec 2012
Location: KANSAS CITY
Programs: DL DM, MARRIOTT AMBASSADOR LIFETIME TITANIUM
Posts: 453
It is mainly cost cutting. I understand the staffing issue but many hotels have opened their M clubs. Others saying due to Covid. Marriott should start demanding they open as a benefit.
#69
Join Date: Apr 2018
Posts: 155
Over the last 2 months, we have stayed at several (over 10) different properties in LA area... none of them had M club open :-(
#70
In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,857
The lounge at the Westin Copley Place is now closed weekends. This is a change from 2019. They do provide Titanium's with $25 breakfast credits which frankly is way better food than they used to have at the lounge so there's that.