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M by Montcalm, London, UK [Master Thread]

M by Montcalm, London, UK [Master Thread]

Old Jan 23, 20, 6:11 pm
  #1  
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Join Date: Feb 2005
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M by Montcalm, London, UK [Master Thread]

Couldnít find an existing thread on this property, it appears to have joined Marriott very recently. If anyone on this board has stayed, I have two questions:

1. The ďfamily suiteĒ on Marriott.com states the room has 2BR and 2BA, which would be perfect for my needs - but also says the room is only 330 sqft so Iím wondering if this is really true and what the suite is like. I did reach out to the hotel for more info and would also like any first hand experience from FlyerTalk.

2. On TripAdvisor, a handful of reviews praise the club lounge, and an equal handful say itís a forgettable, windowless space hidden behind the toilets. So Iím really curious what the club lounge is like.

This summer I will visit London with my wife, son, and mother in law and this sort of family suite arrangement seems perfect for us and I havenít found anything else like it in my searching. However, with the relatively limited information available Iím a little hesitant to book.
River in Sight is offline  
Old Jan 24, 20, 3:48 am
  #2  
 
Join Date: Sep 2006
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I may stay in about a weeks time, will keep you updated if I do.
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Old Jan 24, 20, 5:36 am
  #3  
 
Join Date: Jul 2003
Location: CT/ Germany - Ich spreche deutsch
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Might make sense to have a Mod update the thread title to reflect the location of the hotel in London, UK. I had to google it since the first mention of London is at the very end of the post and to me it got lost in the other text.

https://www.marriott.com/hotels/trav...m-by-montcalm/
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Old Jan 24, 20, 6:49 am
  #4  
 
Join Date: May 2002
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At the top of property's official page on Marriott.com, it indicates "Marriott.com / Autograph Collection / London / Hotel." However, it does not show "Autograph Collection" as part of the property's name or logo. This suggests the M by Montcalm still needs to be to aligned with Autograph Collection standards.

The M by Montcalm no longer shows up as part of the Montcalm portfolio at https://www.themontcalm.com/hotels/ . If it's no longer part of Montcalm, I would expect its name to change.

Always good to have another option in London.

Last edited by Horace; Jan 24, 20 at 7:32 am
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Old Jan 24, 20, 10:05 am
  #5  
 
Join Date: May 2002
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Originally Posted by River in Sight View Post
1. The “family suite” on Marriott.com states the room has 2BR and 2BA, which would be perfect for my needs - but also says the room is only 330 sqft so I’m wondering if this is really true and what the suite is like. I did reach out to the hotel for more info and would also like any first hand experience from FlyerTalk.
River in Sight:

M by Montcalm has its own legacy website: https://www.mbymontcalm.co.uk/

The descriptions of the rooms and suites at https://www.mbymontcalm.co.uk/rooms-suites-651.html do not sync up with those on Marriott.com. I did not see a 2-bedroom / 2-bathroom family suite on the legacy website.

My guess is that someone was careless and loaded in the wrong boilerplate while setting up the M by Montcalm website at Marriott.com. But I could be wrong.

I would recommend emailing or calling the property directly: https://www.mbymontcalm.co.uk/contact-us-346.html

Perhaps you could also ask about their transition to Autograph Collection branding and whether the hotel name will stay the same or change. Then please post here.

Last edited by Horace; Jan 24, 20 at 10:34 am
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Old Jan 25, 20, 1:18 pm
  #6  
 
Join Date: Nov 2000
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While I cannot help you with regards to your question, I can at least comment on the hotel itself since I stayed there two years ago. There is much to love about this property: beautifully furnished, rather large, high tech rooms, a good location a block from the tube and also near Liverpool? Train station (important for us Europeans that get to London cheaply via Stansted on Ryanair).

Did not use their F&B, so cannot say anything about that - When they opened, they had a rather hopping rooftop restaurant which now seems closed.

The piece the resistance is their pool/sauna/fitness club which not too many properties in London have.
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Last edited by Muerz; Jan 28, 20 at 2:56 pm
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Old Jan 28, 20, 6:43 am
  #7  
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Thanks to everyone who provided comments and especially Horace for directing me to the hotel's legacy website.

I heard from the hotel that the "Family Suite" is actually just two adjoining rooms with a connected door. Additionally, there is no executive lounge (so I must be misunderstanding some of the comments on TripAdvisor) and the Titanium Breakfast benefit is continental breakfast for 2 in the hotel's restaurant. Despite the fact that the "Family Suite" isn't exactly a proper suite, it is cheaper than two separate rooms for my dates and may work well for what I need. I remain interested in any first-hand reports from recent stays, thanks again.
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Old Feb 10, 20, 6:36 pm
  #8  
 
Join Date: Jul 2004
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Just booked using a 5 night certificate for a few weeks from now - so I'll definitely report back on our stay!
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Old Feb 20, 20, 5:37 am
  #9  
 
Join Date: Feb 2020
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Executive Lounge

Originally Posted by River in Sight View Post
Couldnít find an existing thread on this property, it appears to have joined Marriott very recently. If anyone on this board has stayed, I have two questions:

1. The ďfamily suiteĒ on Marriott.com states the room has 2BR and 2BA, which would be perfect for my needs - but also says the room is only 330 sqft so Iím wondering if this is really true and what the suite is like. I did reach out to the hotel for more info and would also like any first hand experience from FlyerTalk.

2. On TripAdvisor, a handful of reviews praise the club lounge, and an equal handful say itís a forgettable, windowless space hidden behind the toilets. So Iím really curious what the club lounge is like.

This summer I will visit London with my wife, son, and mother in law and this sort of family suite arrangement seems perfect for us and I havenít found anything else like it in my searching. However, with the relatively limited information available Iím a little hesitant to book.
Hi, I stay at one of the Montcalms almost every week, and the M is probably my least favourite. The 'club lounge' is quite desultory, it is indeed windowless, you have to get a porter to let you in, and they play loud techno music, which I've been told a few times 'can't be turned down' - it's almost like it's there to drive you out. They do have decent range of free drinks, but only during a short window - 5.30 to 7.30 - as I'm there working and like to hit the gym after work, I frequently don't make this window. Outside this window there is just coffee and snacks.

You'll also probably be alone there. Though I've got Platinum membership, which should include free club lounge access, I have to argue with them every time.

My biggest problem with this hotel though are there seem to quite a lot of Russian gangsters and their ladies staying, and they ruin the spa and pool with their behaviour, and it's often noisy in the corridors in the middle of the night.

Ignore all the 'high tech' talk - it seems to amount to having an iPad fixed to the bathroom wall that allows you to control the airco, underfloor heating and pointlessly, the bathroom light. This is in no way an improvement on flipping a switch, and is just annoying in the middle of the night when you have to pee and it needs to wake up, so you hit it twice and turn the light on an off etc.

The suites are basically slightly bigger rooms with a sofa bed. I have stayed in rooms that appear to have a connecting door, so it's possible they open that up between two rooms and call it a family suite.

The Montcalm Royal London House is far better, it's even closer to Liverpool St and Broadgate with a great variety of restaurants. The pool/spa is a bit smaller but the club lounge is very nice and friendly, and you can get drinks until 9pm.

The next best are the two hotels at the Brewery (the other is called 'City Suites' but it's a just a building over the road from the main one). They have no pool and spa, but you can use the Royal London's facilities - it's a short walk of 10 mins, they do have a gym and the club lounge is really cosy and pleasant and the snacks are enough you could eat there if you don't want to go out. It is, however, an absolute maze. getting to your room can easily involve a lift, a walk over a bridge, another lift up, down some stairs and along another corridor.

Being a listed building they don't have the sound insulation of the others, so if you're unlucky you can get a room that's noisy. But it's very quaint. It's also a bit cheaper.

Apparently now the M by Montcalm has been taken over by Marriott and my platinum level and points are useless there, so I won't be going back.
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Old Feb 29, 20, 1:12 am
  #10  
 
Join Date: Jul 2004
Posts: 34
Just wrapping up a 5 night stay here using a Cat 6 cert. I have no major complaints - the service both in F&B and front desk/concierge has been great. As Golds we were 'upgraded' to the Sky floor which basically means a bigger room on the 16th floor. It was comfortable and roomy enough for two of us for the week. I guess the one downside if there is one is that it's a busy hotel...there was a conference or two here and so the lobby and restaurant/cafe was always pretty busy.

The location is a few min walk from Old St Tube station which was convenient. There's also tons of restaurants and cafes within walking distance and even a self serve laundromat 10 min walk away (which we availed ourselves of!).

Didn't get any free breakfast or anything else being a Gold but used the lobby cafe every morning for and had coffee and scrambled eggs (around 10 GBP for both).

That's about it - any other questions, let me know!
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