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Claiming EK Miles for Marriott Stays ... ?

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Claiming EK Miles for Marriott Stays ... ?

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Old Jan 12, 2020, 6:20 am
  #1  
Original Poster
 
Join Date: Mar 2017
Location: North East UK
Programs: Qatar Silver, Emirates Skyward Silver, SPG Gold , IHG Spire Elite
Posts: 79
Claiming EK Miles for Marriott Stays ... ?

Hi Everyone,

I was wondering if there is anyone here that currently knows how to claim Marriott Stays for EK Miles. Before the buy out of SPG this was extremely simple via the EK website. Claim from their partner claim form and within a few weeks use to post miles. Since the buy out by Marriott they have removed SPG from the drop down menu. I have called both companies more than twice and also sent emails. Emirates sends me to the Marriott contact page and Marriott sends me to Emirates as they need to post my miles with no success from any side. I have a lot of Marriott stays previous and coming up and I use to rack up a lot of extra miles which is always helpful but currently since the merger I just cant do it. Maybe someone on here is having success? This has also been posted on the EK forum just now.


Thanks
xavzz is offline  
Old Jan 13, 2020, 12:59 am
  #2  
Company Representative, Marriott Bonvoy
 
Join Date: Feb 2019
Programs: Marriott Bonvoy
Posts: 1,088
Originally Posted by xavzz
Hi Everyone,

I was wondering if there is anyone here that currently knows how to claim Marriott Stays for EK Miles. Before the buy out of SPG this was extremely simple via the EK website. Claim from their partner claim form and within a few weeks use to post miles. Since the buy out by Marriott they have removed SPG from the drop down menu. I have called both companies more than twice and also sent emails. Emirates sends me to the Marriott contact page and Marriott sends me to Emirates as they need to post my miles with no success from any side. I have a lot of Marriott stays previous and coming up and I use to rack up a lot of extra miles which is always helpful but currently since the merger I just cant do it. Maybe someone on here is having success? This has also been posted on the EK forum just now.


Thanks
Hi xavzz,

If you have not received the miles 4 weeks after the points post for the stay, please provide your Marriott Bonvoy account number and stay information to us via private mail here or by email below.

Best Regards,

Christina Zhou
Specialist, Social Media
Marriott International

[email protected]
Marriott Bonvoy Lurker II is offline  
Old Jan 13, 2020, 1:16 am
  #3  
 
Join Date: Feb 2018
Programs: Bonvoy :Ambassador , ALL :Diamond, Skywards :Silver, Krisflyer :Silver
Posts: 2,808
Is this for Your World Reward program?
kaizen7 is offline  
Old Jan 13, 2020, 10:14 am
  #4  
Original Poster
 
Join Date: Mar 2017
Location: North East UK
Programs: Qatar Silver, Emirates Skyward Silver, SPG Gold , IHG Spire Elite
Posts: 79
Yes indeed. struggle after struggle to get my EK miles from Marriott stays.
xavzz is offline  
Old Jan 13, 2020, 11:02 am
  #5  
 
Join Date: Aug 2018
Posts: 902
Originally Posted by xavzz
Yes indeed. struggle after struggle to get my EK miles from Marriott stays.
Are you elite (silver or above) with EK?
MePlatPremier is offline  
Old Jan 13, 2020, 12:50 pm
  #6  
 
Join Date: Feb 2018
Programs: Bonvoy :Ambassador , ALL :Diamond, Skywards :Silver, Krisflyer :Silver
Posts: 2,808
I believe only Skyward silver and above are eligible to earn miles from hotel stay.

I have Skyward gold and it does have issue crediting miles properly.
In fact the stays from last 6 months still not credited.
kaizen7 is offline  
Old Jan 16, 2020, 12:19 am
  #7  
Original Poster
 
Join Date: Mar 2017
Location: North East UK
Programs: Qatar Silver, Emirates Skyward Silver, SPG Gold , IHG Spire Elite
Posts: 79
Silver
xavzz is offline  
Old Jan 16, 2020, 12:20 am
  #8  
Original Poster
 
Join Date: Mar 2017
Location: North East UK
Programs: Qatar Silver, Emirates Skyward Silver, SPG Gold , IHG Spire Elite
Posts: 79
Mine from 2018 still not credited. However the about Bonvoy representative is trying to sort it out. If it works I will let you know. I have a lot of missing credits and I have a few stays next week.
xavzz is offline  


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