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Fell short ofmaking Titanium by 5 nights, looking for a way to keep my status

Fell short ofmaking Titanium by 5 nights, looking for a way to keep my status

Old Jan 11, 2020, 2:23 pm
  #16  
 
Join Date: Mar 2013
Programs: Aeroplan, Amex AeroPlat
Posts: 977
Originally Posted by JayeJ
I would be good with that as it would make me Titanium. I "clicked the box" for 2019 but I don't see how to switch to 5 elite night credits for 2020. The choice seemed to be made automatically with no way to change it. I did open a chat with them and they said they'd make a case number, whatever that means.

I appreciate all your responses.
Your posts dont make any sense.

1) Once you have made your selection, it is final. You cannot change your mind, regardless of whether you THOUGHT the elite nights applied to 2019 or 2020. You simply cannot elect five elite night credits to count in 2020. There was never such an option. Nothing is automatic IF you chose the five elite nights, then you ought to know or at least accept that those nights applied towards 2019.

2) You mentioned SNA upthread. SNAs are suits night awards not elite night credits. Which did you pick? SNAs are to be used in 2020.
theOtherHolmes is offline  
Old Jan 11, 2020, 2:58 pm
  #17  
 
Join Date: Apr 2016
Programs: Bonvoy Titanium, Hilton Diamond, BA Silver, IHG Spire, AMEX Plat
Posts: 551
Originally Posted by JayeJ
I would be good with that as it would make me Titanium. I "clicked the box" for 2019 but I don't see how to switch to 5 elite night credits for 2020. The choice seemed to be made automatically with no way to change it. I did open a chat with them and they said they'd make a case number, whatever that means.

I appreciate all your responses.
you have to reach 50 and 75 nights again in 2020 before you can make another choice.

your choice in 2019 counts for nights in 2019 or if you chose SNAs they are valid until end of 2020.
TGLoyalty is offline  
Old Jan 11, 2020, 4:24 pm
  #18  
 
Join Date: Aug 2016
Location: Somewhere between SFO and LAX...FYI aka FAT
Programs: BAEC - Bronze. pfft. Marriott - Titanium Elite
Posts: 454
So I'm obviously not being clear here.

I've been platinum for the past several years. At the beginning of 2019 when they announced several choices for premium members I chose SNAs for 2019. Since I didn't seem to get much benefit from the 2019 SNAs before they expired at the end of 2019, I'd like to switch to Elite night credits for 2020. They seem to have automatically re-signed me up for SNAs for 2020 but I'd prefer to switch to something different and I don't see where I'm able to make a new choice for this year. That's really all I'm asking.
JayeJ is offline  
Old Jan 11, 2020, 5:40 pm
  #19  
 
Join Date: Jun 2013
Posts: 88
As far as I know, you won't have that option until you have stayed 50 nights this year in 2020. Then you should have that option along with an email notification after your 50th stay.
calculus1918 is offline  
Old Jan 11, 2020, 5:46 pm
  #20  
 
Join Date: Apr 2016
Programs: Bonvoy Titanium, Hilton Diamond, BA Silver, IHG Spire, AMEX Plat
Posts: 551
Originally Posted by JayeJ
So I'm obviously not being clear here.

I've been platinum for the past several years. At the beginning of 2019 when they announced several choices for premium members I chose SNAs for 2019. Since I didn't seem to get much benefit from the 2019 SNAs before they expired at the end of 2019, I'd like to switch to Elite night credits for 2020. They seem to have automatically re-signed me up for SNAs for 2020 but I'd prefer to switch to something different and I don't see where I'm able to make a new choice for this year. That's really all I'm asking.
Its true you arent being clear when did you make the choice at the start of the year? do you mean after Feb this year and after hitting 50 nights or pre-15/1/19?

A choice made before 15/1/2019 was your 2018 platinum choice - 5 nights for 2018 or 5 SNA (expiry 31/12/19)

if you hit 50 nights in early 2019 then you made the choice for 2019 - 5 nights for 2019 or 5 SNA (expiring 31/12/20)

there havent been 50 nights of 2020 so you cant choose 5 nights for this year yet but once you do hit 50 you can choose your new benefit of 5 nights this year or 5 SNA (expiring 31/12/2021)
margarita girl and yurtripper like this.
TGLoyalty is offline  
Old Jan 11, 2020, 7:30 pm
  #21  
 
Join Date: Aug 2016
Location: Somewhere between SFO and LAX...FYI aka FAT
Programs: BAEC - Bronze. pfft. Marriott - Titanium Elite
Posts: 454
Originally Posted by TGLoyalty
Its true you arent being clear when did you make the choice at the start of the year? do you mean after Feb this year and after hitting 50 nights or pre-15/1/19?

A choice made before 15/1/2019 was your 2018 platinum choice - 5 nights for 2018 or 5 SNA (expiry 31/12/19)

if you hit 50 nights in early 2019 then you made the choice for 2019 - 5 nights for 2019 or 5 SNA (expiring 31/12/20)

there havent been 50 nights of 2020 so you cant choose 5 nights for this year yet but once you do hit 50 you can choose your new benefit of 5 nights this year or 5 SNA (expiring 31/12/2021)
Brilliant. Thank you.
JayeJ is offline  

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