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Chase Ritz Carlton Club Level Upgrade Certificates - Use after Expiry?

Chase Ritz Carlton Club Level Upgrade Certificates - Use after Expiry?

Old Jan 8, 20, 2:51 pm
  #1  
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Join Date: Feb 2011
Location: Southern California
Programs: Delta Plat, Bonvoy Ambasador, Hilton diamond.
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Chase Ritz Carlton Club Level Upgrade Certificates - Use after Expiry?

I'm wondering if the Ritz Carlton 7-day club level certificates can be used to upgrade a stay after their expiry date if they are applied at time of booking (before the expiry date)?

...if not, anyone know if Marriott would do a courtesy extension on them for an Ambassador member?
bubu-SNA is offline  
Old Jan 8, 20, 5:54 pm
  #2  
 
Join Date: Jul 2015
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Marriott does a courtesy extension on them in general. I've done this a few times. Call them to make the booking.
phant0m is offline  
Old Jan 9, 20, 2:00 am
  #3  
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Join Date: Feb 2011
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My "very helpful" ambassador concierge informed me that I have to use them by the expiry date

I'll call in to extend them & apply them to the booking.
bubu-SNA is offline  
Old Jan 9, 20, 3:01 am
  #4  
 
Join Date: Dec 2017
Location: SFO/YYZ
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Originally Posted by bubu-SNA View Post
My "very helpful" ambassador concierge informed me that I have to use them by the expiry date

I'll call in to extend them & apply them to the booking.
Wonít you be issued a new set before these expire? Have you closed the card?
nexusCFX is offline  
Old Jan 9, 20, 9:58 am
  #5  
 
Join Date: Jul 2015
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Originally Posted by nexusCFX View Post
Wonít you be issued a new set before these expire? Have you closed the card?
They issue a new set about the same time as the previous year's expire. So if you want to make a future booking say next January, you won't have any certs. You can call them, tell them you want to book with your cert, they'll extend that one cert so you can book.

For example, I did this last year but ended up cancelling my booking so I have 4 certs right now.
phant0m is offline  
Old Jan 9, 20, 12:42 pm
  #6  
 
Join Date: Dec 2017
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Originally Posted by phant0m View Post
They issue a new set about the same time as the previous year's expire. So if you want to make a future booking say next January, you won't have any certs. You can call them, tell them you want to book with your cert, they'll extend that one cert so you can book.

For example, I did this last year but ended up cancelling my booking so I have 4 certs right now.
I see. I suppose that makes sense in situations where booking in advance is important.

FWIW, many agents regularly fail to attach the certificates properly anyway which has no impact on reserving the room at that rate, so you could always have them make it with an expiring one, which they may or may not even attach, and then call in when new ones are issued to have a newer one attached. If they're willing to extend it though that's potentially even better.
nexusCFX is offline  
Old Jan 9, 20, 2:18 pm
  #7  
 
Join Date: Oct 2007
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Historically, Marriott has allowed you to extend ONE certificate to complete a booking after expiration.

FYI These are the only certificates in the system that are initially good for 13 months. Your new certs will post exactly one month before your current ones expire.

Also, donít bother calling anywhere other than the designated phone number for the club level upgrade certificates. Iíve found the agents that answer this line are the only ones trained in how to apply the certs and the rules surrounding them - including making sure you get the $100 credit for a 2-night stay in conjunction with the upgrade, if it is available (sometimes it is and sometimes it isnít, but on their end it shows up as two separate booking categories - if an agent clicks the wrong one, you wonít get the credit).

Everyone else Iíve ever talked to, including my Ambassador - is clueless about how these certs work.
TommyC80 is offline  

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