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Post Your Marriott Bonvoy Elite Upgrade Experiences 2020

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Old Jan 2, 2020, 6:37 am
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Last edit by: hhoope01
For 2019 upgrade experiences check out the Post Your Marriott Bonvoy Elite Upgrade Experiences 2019 thread.

POSTING FORMAT

Property:
Date(s):
Room booked:
Room received:
Elite Level: (Platinum, Titanium, Ambassador)
Award stay: (yes/no), type (Points, PointSavers, C+P, Travel Package, CCFNA35K, CCFNA40K, etc.)
Rate Type: (Off Peak/Standard/Peak)
LNF stay: (yes/no)
SNAs redeemed: (yes/no)
Comments:
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Old Feb 17, 2020, 3:34 pm
  #46  
Zol
Moderator: Emirates Skywards and Qatar Airways Privilege Club
 
Join Date: Mar 2010
Location: 12R/30L
Programs: EK Gold|EY Gold|Bonvoy Ambassador| IHG Plat|HHonors Diamond
Posts: 2,818
Property: Sheraton Grand Sydney Hyde Park
Date(s): Feb 2020
Room booked: City Side room
Room received: Grand Executive Park View room
Elite Level: Ambassador
Award stay: No
Rate Type: Corp
BRG stay: No
SNAs redeemed: No
Comments: Had 3 rooms booked under my name, 2 got Grand Executive city view and 1 got Park view but all provided with lounge access
Zol is offline  
Old Feb 17, 2020, 5:59 pm
  #47  
 
Join Date: Aug 2011
Programs: Marriott Bonvoy Ambassador
Posts: 598
Property: Ritz-Carlton Grand Cayman
Date(s): 2 nights in February 2020
Room booked: Resort View (one level up from base room)
Room received: Ocean View Residential Unit (not a suite, but slightly larger room)
Elite Level: Titanium
Award stay: yes (with cash upgrade to resort view)
LNF stay: no
SNAs redeemed: no
Comments: Loved this hotel, highly recommend

Property: Westin Grand Cayman

Date(s): 1 night in February 2020
Room booked: Ocean/Pool View
Room received: One-Bedroom Suite
Elite Level: Titanium
Award stay: no
LNF stay: no
SNAs redeemed: no
Comments: Requested upgrade in advance, don't think suite upgrades are common here due to limited rooms (only 5?)
svo242 is offline  
Old Feb 18, 2020, 12:58 am
  #48  
 
Join Date: Apr 2014
Location: Aberdeen, Scotland
Programs: BA Bronze, Emirates Silver, Virgin Silver, Marriott Titanium
Posts: 1,402
Property: Sheraton Grand Hotel & Spa, Edinburgh, Scotland
Date(s): 6th February 2020
Room booked: Classic Guest room, 1 King
Room received: Castle View Suite
Elite Level: Titanium
Award stay: No, paid with cash
Rate Type: Advanced rate
LNF stay: No
SNAs redeemed: No
Comments: Booked a late minute overnight trip to Edinburgh on a pay in advance rate (so couldn't use a SNA) and when I checked in, warmly greeted and notified I'd been upgraded to a suite. I paid £131 for my room and if I'd booked the suite, it would have cost me £249. The suite was fantastic, especially as it overlooks the Usher Hall and Edinburgh Castle.
nequine is offline  
Old Feb 18, 2020, 10:32 am
  #49  
 
Join Date: Feb 2018
Programs: Amex Plat, Marriott PP, HH G, GC Jade
Posts: 102
Property: St. Regis Florence, Italy
Date(s): February 2020, 2 nights
Room booked: Deluxe Guest Room, 1 King (base room)
Room received: Deluxe Suite, 1 King
Elite Level: Titanium
Award stay: No
Rate Type: BRG
LNF stay: Yes
SNAs redeemed: No
Comments: Really Great property with wonderful service! Super-upgrade to a huge arno view deluxe suite (we had a balcony on the front side of the building)! I'll come back in an heartbeat!
TravelerIT is offline  
Old Feb 18, 2020, 8:52 pm
  #50  
 
Join Date: Oct 2011
Location: BKK
Programs: World of Hyatt Globalist; Marriott Bonvoy LTP; IHG Plat
Posts: 2,232
Property: Royal Orchid Sheraton Hotel & Towers
Date(s): 18-19 Feb
Room booked: Deluxe room
Room received: Club Deluxe room (on top floor)
Elite Level: Titanium
Award stay: no
Rate Type: Member rate
BRG stay: no
SNAs redeemed: no
Comments: Last minute booking, no suite available for sale. Club lounge offering was MUCH WORSE than it used to be (4-5 years ago). Cost Cutting seems to be the major trend here. Service was still good all around. Overall a so-so stay and i would NOT return. There are many better choices in BKK to choose from.

Suite nights in 2020: 4/11
3rdworldresident is offline  
Old Feb 18, 2020, 9:14 pm
  #51  
A FlyerTalk Posting Legend
 
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,450
Property: Sheraton Grande Sukhumvit
Date(s): February (3 nights)
Room booked: Grande Suite
Room received: Presidential Suite
Elite Level: Ambassador
Award stay: No
Rate Type: Unlock Epic Stays
BRG stay: No
SNAs redeemed: No
Comments: This property treats me very well.
Kacee is offline  
Old Feb 19, 2020, 12:50 am
  #52  
 
Join Date: Jan 2016
Posts: 905
Aloft Bangkok, Ambassador( until 01/20), 1 night Seniors discount, upgrade to suite (3111). Bangkok is very quiet ( BKK as empty as I’ve ever seen it, including during other outbreaks/ political mayhem, etc), 6 people having breakfast at 0800. I like the Aloft; it’s a lot of bang for your buck ( if that’s the right phrase...)
paolo64 is offline  
Old Feb 26, 2020, 12:30 pm
  #53  
 
Join Date: Feb 2019
Location: ARN
Programs: AC, SK, Marriott
Posts: 1,150
Property: Marriott Warsaw
Date(s): Feb 24-27 (3 nights)
Room booked: Deluxe Guest room, 1 King
Room received: Corner Junior Suite, 1 Bedroom Junior Suite, 1 King, Sofa bed, Corner room
Elite Level: Titanium
Award stay: No
Rate Type: Member Rate
BRG stay: No
SNAs redeemed: No
Comments: Great views
TechnoTourist is offline  
Old Feb 28, 2020, 5:23 am
  #54  
 
Join Date: Oct 2006
Programs: SQ PPS *G, Bonvoy Titanium
Posts: 264
Property: Le Meridien Jakarta
Date(s): Feb 2020 (4 nights)
Room booked: Deluxe King
Room received: Executive Suite
Elite Level: Titanium
Award stay: no
Rate Type: Marriott Bonvoy Escapes (cheapest prepaid)
LNF stay: no
SNAs redeemed: no
Comments: App showed the upgrade on day of arrival, several hours before check-in. The hotel is an older property, but IMHO they really did a good job on the renovation. The suite was not the most modern, but it didn't feel dated either. The suite was facing the main thoroughfare of Jakarta and on a relatively low floor (7th out of 12), but I didn't have any problem with noise at all. Compared to the other chain hotels I have stayed in Jakarta (GH as a GP Diamond, Doubletree as a HIlton Diamond, and Sheraton) this hotel really stood out, especially the service from the staff, who was operating on a level that I never thought was possible for Jakarta. I was so impressed, I believe I have found my new home in Jakarta.
rhu171 is online now  
Old Feb 28, 2020, 7:32 pm
  #55  
 
Join Date: Jan 2006
Location: SFOSJCOAK
Programs: AA-EXP & 1MM+, AS, MR-LTT, HH Gold
Posts: 7,581
Originally Posted by kaizen7

It seems like in this 2 months alone, I manage to get more non SNA suite upgrade compare to whole 2019.
I wonder if it because European hotel are generally treat elites better, or because the normalised amount of ambassadors.

(or perhaps the coronavirus issue)
I think COVD-19 takes credit.
samosa and kaizen7 like this.
allset2travel is offline  
Old Feb 28, 2020, 8:37 pm
  #56  
 
Join Date: Feb 2016
Location: HOME
Programs: HH Dia;SPG Plat;Marriott Plat;GHA Black
Posts: 335
Property: Westin Chosun Seoul
Date(s): February (5 nights)
Room booked: Twin Room
Room received: Junior Suite Twin
Elite Level: Platinum
Award stay: Yes
Rate Type: Off Peak Awards (30,000 per night)
BRG stay: No
SNAs redeemed: No
Comments: What a great property. My new favourite in Seoul.
sandyph is offline  
Old Feb 29, 2020, 2:52 am
  #57  
 
Join Date: Oct 2011
Location: BKK
Programs: World of Hyatt Globalist; Marriott Bonvoy LTP; IHG Plat
Posts: 2,232
……… Deleted ………

Last edited by 3rdworldresident; Mar 1, 2020 at 4:34 am Reason: Room Change mid-stay
3rdworldresident is offline  
Old Feb 29, 2020, 10:13 am
  #58  
formerly wchinchen
 
Join Date: Sep 2013
Location: Honolulu
Programs: AA CK, UA 1K, Hyatt Globalist
Posts: 1,274
Property: The Nines
Date(s): 3 nights in Feb (Thursday check in to Sunday checkout)
Room booked: Regular King City
Room received: Regular King City, Club level
Elite Level: Ambassador
Award stay: no
Rate Type: Regular rate
BRG stay: no
SNAs redeemed: no
Comments: I haven't gotten a junior suite upgrade for more than one year now, and I have low expectations of other than a club level room. I visit this property about one to two times per month.
HaleiwaFlyer is online now  
Old Feb 29, 2020, 2:19 pm
  #59  
 
Join Date: Jan 2015
Location: CYYC/CYYZ
Programs: UA 1K, IHG Spire, Bonvoy Titanium, Hertz P.C., GE/NEXUS
Posts: 140
Thumbs up Castillo Hotel Son Vida, Luxury Collection, Mallorca

Property: Castillo Hotel Son Vida, Luxury Collection, Mallorca
Date(s): 4 nights mid Feb
Room booked: Classic Queen
Room received: Grand Deluxe King with Balcony
Elite Level: Titanium
Award stay: No
Rate Type: Regular Member Rate (not advance purchase), off season right now
LNF stay: No
SNAs redeemed: No
Comments: Top cat for rooms just below suites, great hospitality, welcome mini-sparkling rose x 2 already chilled in room. Amazing property all around.

Last edited by YYCowboy; Feb 29, 2020 at 2:30 pm
YYCowboy is offline  
Old Feb 29, 2020, 2:29 pm
  #60  
 
Join Date: Jan 2015
Location: CYYC/CYYZ
Programs: UA 1K, IHG Spire, Bonvoy Titanium, Hertz P.C., GE/NEXUS
Posts: 140
Thumbs down St. Ermin's Hotel, Autograph Collection, London

Property: St. Ermin's Hotel, Autograph Collection, London
Date(s): 2 nights late Feb
Room booked: Classic Queen
Room received: Courtyard King Deluxe
Elite Level: Titanium
Award stay: Yes
Rate Type: PointSavers x 1 + Titanium Cert x 1
LNF stay: No
SNAs redeemed: No
Comments: No porters upon arrival at 8pm (we had big bags), initially upgraded to Exec King in app but downgraded upon check in to possibly worst room in entire property, creaky floors, bathroom smaller than my shower at home, shower had poor pressure and did not drain (drain was fixed after first night), low floor right on top of lounge where music blasted all night on first night, terrible breakfast set up, F&B points did not post (rectified with 2 minute call to Titanium line). Location was great, but even on award would not return.
YYCowboy is offline  


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