Last edit by: hhoope01
For 2019 upgrade experiences check out the Post Your Marriott Bonvoy Elite Upgrade Experiences 2019 thread.
POSTING FORMAT
Property:
Date(s):
Room booked:
Room received:
Elite Level: (Platinum, Titanium, Ambassador)
Award stay: (yes/no), type (Points, PointSavers, C+P, Travel Package, CCFNA35K, CCFNA40K, etc.)
Rate Type: (Off Peak/Standard/Peak)
LNF stay: (yes/no)
SNAs redeemed: (yes/no)
Comments:
POSTING FORMAT
Property:
Date(s):
Room booked:
Room received:
Elite Level: (Platinum, Titanium, Ambassador)
Award stay: (yes/no), type (Points, PointSavers, C+P, Travel Package, CCFNA35K, CCFNA40K, etc.)
Rate Type: (Off Peak/Standard/Peak)
LNF stay: (yes/no)
SNAs redeemed: (yes/no)
Comments:
Post Your Marriott Bonvoy Elite Upgrade Experiences 2020
#151
Join Date: Oct 2011
Location: BKK
Programs: World of Hyatt Globalist; Marriott Bonvoy LTP; IHG Plat
Posts: 2,232
Property: Bangkok Marriott Marquis Queen’s Park
Date(s): 5 nights in September
Room booked: M Club 1 Bedroom Suite
Room received: M Club 1 Bedroom Suite
Elite Level: Platinum (booked when still Gold)
Award stay: no
Rate Type: Special 999++ THB/night rate & offered & accepted upgraded to M Club Suite for 800THB/night (when I was a Gold Elite, so a no-brainer)
BRG stay: no
SNAs redeemed: no
Comments: - Very nice property (bed is a tad hard for us) & pretty decent lounge/breakfast offerings given the circumstances.
Date(s): 5 nights in September
Room booked: M Club 1 Bedroom Suite
Room received: M Club 1 Bedroom Suite
Elite Level: Platinum (booked when still Gold)
Award stay: no
Rate Type: Special 999++ THB/night rate & offered & accepted upgraded to M Club Suite for 800THB/night (when I was a Gold Elite, so a no-brainer)
BRG stay: no
SNAs redeemed: no
Comments: - Very nice property (bed is a tad hard for us) & pretty decent lounge/breakfast offerings given the circumstances.
#152
Join Date: Nov 2004
Location: Phuket
Programs: SQ *Gold, BA, QR, EY, Hilton Diamond, IHG Platinum, Marriott Gold, Amex Platinum
Posts: 5,269
Yes, I should have clarified that, A Deluxe King room was 999++THB. I emailed them with some questions & they offered me 600 THB for Lounge Access or 800 THB for a Suite with Lounge Access. I couldn't say no to the Lounge+Suite. A bargain.
#153
Join Date: Jan 2017
Location: Tokyo
Programs: Marriott (Titanium), British Airways (Gold), American Airlines
Posts: 26
Property: Residence Inn Downtown Buffalo
Date(s): 5 Nights in July 2020
Room booked: Studio
Room received: 1 Bedroom Suite
Elite Level: Titanium
Award stay: No
Rate Type: GOV
LNF stay: No
SNAs redeemed: Tried, denied
Comments: Nice upgrade, good member recognition. Hotel was clean and comfortable, very new feeling.
Property: Baltimore Marriott Waterfront
Date(s): 1 Night in July 2020
Room booked: Guest Room, City View
Room received: Guest Room, Harbor View
Elite Level: Titanium
Award stay: No
Rate Type: GOV
LNF stay: No
SNAs redeemed: No
Comments: Not really an upgrade, despite hotel being empty, no member recognition, no lounge open. Hotel seemed dated but was undergoing renovations. Would not stay again.
Property: Westin Cleveland Downtown
Date(s): 5 Nights in Feb 2020
Room booked: Guest Room, King
Room received: Studio Suite, Lake View, High Floor
Elite Level: Titanium
Award stay: No
Rate Type: GOV
LNF stay: No
SNAs redeemed: No
Comments: I stay here a lot for work. Almost always get a corner upgrade, great member recognition. Great on-site restaurant, although expensive. Walkable to all of downtown Cleveland.
Property: Marriott Sanibel Harbour Resort & Spa
Date(s): 2 Nights in July 2020
Room booked: Guest Room, Resort View
Room received: Studio
Elite Level: Titanium
Award stay: No
Rate Type: GOV
LNF stay: No
SNAs redeemed: Tried, denied.
Comments: Had to wait one hour past check-in due to Secret Service detachment using hotel as a base of ops during VPOTUS Sanibel Trip. Nice upgrade to Sanibel Tower studio, good member recognition.
Date(s): 5 Nights in July 2020
Room booked: Studio
Room received: 1 Bedroom Suite
Elite Level: Titanium
Award stay: No
Rate Type: GOV
LNF stay: No
SNAs redeemed: Tried, denied
Comments: Nice upgrade, good member recognition. Hotel was clean and comfortable, very new feeling.
Property: Baltimore Marriott Waterfront
Date(s): 1 Night in July 2020
Room booked: Guest Room, City View
Room received: Guest Room, Harbor View
Elite Level: Titanium
Award stay: No
Rate Type: GOV
LNF stay: No
SNAs redeemed: No
Comments: Not really an upgrade, despite hotel being empty, no member recognition, no lounge open. Hotel seemed dated but was undergoing renovations. Would not stay again.
Property: Westin Cleveland Downtown
Date(s): 5 Nights in Feb 2020
Room booked: Guest Room, King
Room received: Studio Suite, Lake View, High Floor
Elite Level: Titanium
Award stay: No
Rate Type: GOV
LNF stay: No
SNAs redeemed: No
Comments: I stay here a lot for work. Almost always get a corner upgrade, great member recognition. Great on-site restaurant, although expensive. Walkable to all of downtown Cleveland.
Property: Marriott Sanibel Harbour Resort & Spa
Date(s): 2 Nights in July 2020
Room booked: Guest Room, Resort View
Room received: Studio
Elite Level: Titanium
Award stay: No
Rate Type: GOV
LNF stay: No
SNAs redeemed: Tried, denied.
Comments: Had to wait one hour past check-in due to Secret Service detachment using hotel as a base of ops during VPOTUS Sanibel Trip. Nice upgrade to Sanibel Tower studio, good member recognition.
#154
Join Date: Oct 2011
Location: BKK
Programs: World of Hyatt Globalist; Marriott Bonvoy LTP; IHG Plat
Posts: 2,232
Property: JW Marriott Hotel Bangkok
Date(s): 2 nights in October
Room booked: Standard room
Room received: One-Bedroom Suite
Elite Level: Titanium
Award stay: no
Rate Type: 1st night under est.1997 promotion (1997++ thb/night), 2nd night using complimentary voucher
BRG stay: no
SNAs redeemed: no
Comments: a good stay overall, some flaws at temporary lounge due to crowded and understaffed. a word of warning, skip the afternoon tea. it was pathetic at best.
Suite nights in 2020: 24/43
Date(s): 2 nights in October
Room booked: Standard room
Room received: One-Bedroom Suite
Elite Level: Titanium
Award stay: no
Rate Type: 1st night under est.1997 promotion (1997++ thb/night), 2nd night using complimentary voucher
BRG stay: no
SNAs redeemed: no
Comments: a good stay overall, some flaws at temporary lounge due to crowded and understaffed. a word of warning, skip the afternoon tea. it was pathetic at best.
Suite nights in 2020: 24/43
Last edited by 3rdworldresident; Oct 3, 2020 at 7:29 am
#155
Join Date: Feb 2015
Location: UK
Programs: BA Gold, Hilton Diamond, Marriott Silver, IHG Spire Ambassador, Accor Silver, Hyatt Explorist
Posts: 276
Property: JW Marriott Hotel Grosvenor House London
Date(s): 1 night in September
Room booked: Standard room
Room received: Park View Suitte
Elite Level: Platinum
Award stay: no
Rate Type: Member Rate Welcome Back
BRG stay: no
SNAs redeemed: no
Comments: Great stay and especially happy with the upgrade. Partial view of the park - would have been better with clean windows!
Property: JW Marriott Hotel Grosvenor House London
Date(s): 1 night in October
Room booked: Standard room
Room received: Executive Suite
Elite Level: Platinum
Award stay:no
Rate Type: Corporate Weekend Discount Rate
BRG stay: no
SNAs redeemed: no
Comments: Good stay again. Early check in provided as well (1pm).
Date(s): 1 night in September
Room booked: Standard room
Room received: Park View Suitte
Elite Level: Platinum
Award stay: no
Rate Type: Member Rate Welcome Back
BRG stay: no
SNAs redeemed: no
Comments: Great stay and especially happy with the upgrade. Partial view of the park - would have been better with clean windows!
Property: JW Marriott Hotel Grosvenor House London
Date(s): 1 night in October
Room booked: Standard room
Room received: Executive Suite
Elite Level: Platinum
Award stay:no
Rate Type: Corporate Weekend Discount Rate
BRG stay: no
SNAs redeemed: no
Comments: Good stay again. Early check in provided as well (1pm).
#156
Join Date: Jul 2012
Location: Bangkok
Programs: SPG platinum ; HHonorsGold ; Marriott Platinum,IHG Club
Posts: 57
Property: JW Marriott Hotel Bangkok
Date(s): 2 nights in October
Room booked: Standard room
Room received: One-Bedroom Suite
Elite Level: Titanium
Award stay: no
Rate Type: 1st night under est.1997 promotion (1997++ thb/night), 2nd night using complimentary voucher
BRG stay: no
SNAs redeemed: no
Comments: a good stay overall, some flaws at temporary lounge due to crowded and understaffed. a word of warning, skip the afternoon tea. it was pathetic at best.
Suite nights in 2020: 24/43
Date(s): 2 nights in October
Room booked: Standard room
Room received: One-Bedroom Suite
Elite Level: Titanium
Award stay: no
Rate Type: 1st night under est.1997 promotion (1997++ thb/night), 2nd night using complimentary voucher
BRG stay: no
SNAs redeemed: no
Comments: a good stay overall, some flaws at temporary lounge due to crowded and understaffed. a word of warning, skip the afternoon tea. it was pathetic at best.
Suite nights in 2020: 24/43
#157
Join Date: Jul 2012
Location: Bangkok
Programs: SPG platinum ; HHonorsGold ; Marriott Platinum,IHG Club
Posts: 57
Property: Westin Grand Sukhumvit
Date(s): 1 night in October
Room booked: Standard room
Room received: Breezy Suite
Elite Level: Titanium
Award stay: no
Rate Type: Summer dreaming
BRG stay: no
SNAs redeemed: no
Comments: Perfect farewell stay ; Helpful staff ; Hope to stay soon after COVID-19 outbreak gone away
Date(s): 1 night in October
Room booked: Standard room
Room received: Breezy Suite
Elite Level: Titanium
Award stay: no
Rate Type: Summer dreaming
BRG stay: no
SNAs redeemed: no
Comments: Perfect farewell stay ; Helpful staff ; Hope to stay soon after COVID-19 outbreak gone away
#158
Join Date: Mar 2019
Programs: AC 35K, Marriott Titanium/LT Gold, GHA Titanium, HH Gold, Centara Platinum
Posts: 494
Property: Renaissance Polat Istanbul Hotel
Date(s): Oct 5
Room booked: Standard room
Room received: Executive, Sea View, King Bed
Elite Level: Platinum (no lifetime)
Award stay: No
Rate Type: Welcome Back Promo
BRG stay: no
SNAs redeemed: no
Comments: Lounge closed, so alcohol service in bar/lounge by lobby at 5:30pm. Didnt push for a suite upgrade as I am so tired I just want a glass of wine and bed after landing in IST with a convulted routing for distancing sake. Very friendly staff, I took the $10 F&B welcome perk. Pool not packed, only 4 people at 5:30pm w/lots of space to sit.
Date(s): Oct 5
Room booked: Standard room
Room received: Executive, Sea View, King Bed
Elite Level: Platinum (no lifetime)
Award stay: No
Rate Type: Welcome Back Promo
BRG stay: no
SNAs redeemed: no
Comments: Lounge closed, so alcohol service in bar/lounge by lobby at 5:30pm. Didnt push for a suite upgrade as I am so tired I just want a glass of wine and bed after landing in IST with a convulted routing for distancing sake. Very friendly staff, I took the $10 F&B welcome perk. Pool not packed, only 4 people at 5:30pm w/lots of space to sit.
#159
Join Date: Sep 2013
Location: San Francisco, CA & Bangkok (Home)/Lawrenceville & Switzerland (Boarding School)/Baltimore, MD (College)
Programs: DL DM, AL MVPG 75K, SQ Gold, BA Silver, HH Diamond, Hyatt Globalist, Marriot Plat, Hertz Pres Circle
Posts: 599
Property: St. Regis Washington DC
Date(s): Sep 26
Room booked: Superior Guest room
Room received: Grand Luxe Room
Elite Level: Platinum (no lifetime)
Award stay: No
Rate Type: Standard
BRG stay: no
SNAs redeemed: no
Comments: Website showed suites available, but that day there was a large rally in DC and Rev. Franklin Graham was staying at the hotel, so not sure on how busy hotel truly was. Upgraded was by 3 categories IIRC. Great Plat recog. in terms of late checkout. Was proactively given until 5pm despite saying I didn't need it.(I did in the end) Side note, claimed welcome amenity as breakfast, and had a fantastic Lobster and Crab omelet delivered by room service. Restaurant remains closed but the bar is open and was quite busy.
Date(s): Sep 26
Room booked: Superior Guest room
Room received: Grand Luxe Room
Elite Level: Platinum (no lifetime)
Award stay: No
Rate Type: Standard
BRG stay: no
SNAs redeemed: no
Comments: Website showed suites available, but that day there was a large rally in DC and Rev. Franklin Graham was staying at the hotel, so not sure on how busy hotel truly was. Upgraded was by 3 categories IIRC. Great Plat recog. in terms of late checkout. Was proactively given until 5pm despite saying I didn't need it.(I did in the end) Side note, claimed welcome amenity as breakfast, and had a fantastic Lobster and Crab omelet delivered by room service. Restaurant remains closed but the bar is open and was quite busy.
#160
Join Date: Mar 2019
Programs: AC 35K, Marriott Titanium/LT Gold, GHA Titanium, HH Gold, Centara Platinum
Posts: 494
Property: Sheraton Istanbul Ataköy Hotel
Date(s): Oct 6
Room booked: Deluxe, King, Sea view (standard room)
Room received: Jr. Suite
Elite Level: Platinum (no lifetime)
Award stay: No
Rate Type: Welcome Back Promo (non-prepaid)
BRG stay: no
SNAs redeemed: no
Comments: At first they only said a smoking suite available but I was confused as to smoking rooms in general so not sure if that played a part in my upgrade. The lounge is closed, so alcohol service in the bar/lounge in the lobby from 6-8 pm. Outside the club lounge, there was a sign informing that happy hour was moved to the lobby bar but staff were not informed of this, so there was some trouble until they decided to go upstairs to see the sign for themselves with me in tow. One restaurant is only open for breakfast on floor -1. Mask wearing was not up to par for me as I saw more than a couple of 3rd party workers as well as front desk staff not wearing masks properly or at all when on phone but always when speaking in person to guests.
Date(s): Oct 6
Room booked: Deluxe, King, Sea view (standard room)
Room received: Jr. Suite
Elite Level: Platinum (no lifetime)
Award stay: No
Rate Type: Welcome Back Promo (non-prepaid)
BRG stay: no
SNAs redeemed: no
Comments: At first they only said a smoking suite available but I was confused as to smoking rooms in general so not sure if that played a part in my upgrade. The lounge is closed, so alcohol service in the bar/lounge in the lobby from 6-8 pm. Outside the club lounge, there was a sign informing that happy hour was moved to the lobby bar but staff were not informed of this, so there was some trouble until they decided to go upstairs to see the sign for themselves with me in tow. One restaurant is only open for breakfast on floor -1. Mask wearing was not up to par for me as I saw more than a couple of 3rd party workers as well as front desk staff not wearing masks properly or at all when on phone but always when speaking in person to guests.
#161
Join Date: Oct 2011
Location: BKK
Programs: World of Hyatt Globalist; Marriott Bonvoy LTP; IHG Plat
Posts: 2,232
Property: Renaissance Bangkok Ratchaprasong Hotel
Date(s): 1 night in October
Room booked: Standard room
Room received: Executive club room
Elite Level: Titanium
Award stay: no
Rate Type: member rate summer dreaming staycation
BRG stay: no
SNAs redeemed: no
Comments: 2nd visit here, still no luck with suite upgrade despite showing all suite availability online. the room was fine as i traveled alone though not good at soundproofing. Good service overall, nice and helpful staffs. Club lounge offering were pretty solid. Anyway, unlikely to return due to the lack of suite upgrade and tons of better options in town.
Suite nights in 2020: 24/44
Date(s): 1 night in October
Room booked: Standard room
Room received: Executive club room
Elite Level: Titanium
Award stay: no
Rate Type: member rate summer dreaming staycation
BRG stay: no
SNAs redeemed: no
Comments: 2nd visit here, still no luck with suite upgrade despite showing all suite availability online. the room was fine as i traveled alone though not good at soundproofing. Good service overall, nice and helpful staffs. Club lounge offering were pretty solid. Anyway, unlikely to return due to the lack of suite upgrade and tons of better options in town.
Suite nights in 2020: 24/44
#162
Join Date: Mar 2019
Programs: AC 35K, Marriott Titanium/LT Gold, GHA Titanium, HH Gold, Centara Platinum
Posts: 494
Property: Sheraton Grand Istanbul Atasehir
Date(s): Oct. 8
Room booked: Standard room
Room received: Executive Suite.
Elite Level: Platinum (no lifetime)
Award stay: no
Rate Type: Welcome Back Promo (25% off)
BRG stay: no
SNAs redeemed: no
Comments: Probably should have asked for a corner suite but just asked for an executive suite. Very spacious for myself with 1.5 bathrooms.
Date(s): Oct. 8
Room booked: Standard room
Room received: Executive Suite.
Elite Level: Platinum (no lifetime)
Award stay: no
Rate Type: Welcome Back Promo (25% off)
BRG stay: no
SNAs redeemed: no
Comments: Probably should have asked for a corner suite but just asked for an executive suite. Very spacious for myself with 1.5 bathrooms.
#163
Join Date: Mar 2019
Programs: AC 35K, Marriott Titanium/LT Gold, GHA Titanium, HH Gold, Centara Platinum
Posts: 494
Property: W Istanbul
Date(s): Oct. 9
Room booked: Wonderful Room, 1 King
Room received: Fantastic Suite
Elite Level: Platinum (no lifetime)
Award stay: no
Rate Type: Welcome Back Promo (25% off)
BRG stay: no
SNAs redeemed: no
Comments:
Date(s): Oct. 9
Room booked: Wonderful Room, 1 King
Room received: Fantastic Suite
Elite Level: Platinum (no lifetime)
Award stay: no
Rate Type: Welcome Back Promo (25% off)
BRG stay: no
SNAs redeemed: no
Comments:
#164
Join Date: Mar 2019
Programs: AC 35K, Marriott Titanium/LT Gold, GHA Titanium, HH Gold, Centara Platinum
Posts: 494
Property: Renaissance Istanbul Bosphorus Hotel
Date(s): Oct. 10
Room booked: Deluxe,King
Room received: Corner Suite
Elite Level: Platinum (no lifetime)
Award stay: no
Rate Type: Welcome Back Promo (25% off)
BRG stay: no
SNAs redeemed: no
Comments: Asked via chat the day before and someone graciously accepted the Corner Suite upgrade (JR suites also avaiable). So highest suite class available.
Date(s): Oct. 10
Room booked: Deluxe,King
Room received: Corner Suite
Elite Level: Platinum (no lifetime)
Award stay: no
Rate Type: Welcome Back Promo (25% off)
BRG stay: no
SNAs redeemed: no
Comments: Asked via chat the day before and someone graciously accepted the Corner Suite upgrade (JR suites also avaiable). So highest suite class available.
#165
Join Date: Mar 2019
Programs: AC 35K, Marriott Titanium/LT Gold, GHA Titanium, HH Gold, Centara Platinum
Posts: 494
Property: W Istanbul
Date(s): Oct. 11
Room booked: Wonderful Room, 1 King
Room received: Marvelous Cabana Room
Elite Level: Platinum (no lifetime)
Award stay: no
Rate Type: Welcome Back Promo (25% off)
BRG stay: no
SNAs redeemed: no
Comments: I initially asked for a suite with garden access but they offered a Cabana room as well which I wanted to try out even though its a bit smaller. I didn't see any available on their website so not sure how I lucked out.
Date(s): Oct. 11
Room booked: Wonderful Room, 1 King
Room received: Marvelous Cabana Room
Elite Level: Platinum (no lifetime)
Award stay: no
Rate Type: Welcome Back Promo (25% off)
BRG stay: no
SNAs redeemed: no
Comments: I initially asked for a suite with garden access but they offered a Cabana room as well which I wanted to try out even though its a bit smaller. I didn't see any available on their website so not sure how I lucked out.
Last edited by reggiekush; Oct 11, 2020 at 8:44 am Reason: Wrong date sorry