hhoope01

Marriott Bonvoy Event program discussions from January, 2020 and onward.

dwcatty

I just tried to schedule a meeting to earn the ten elite night credits, and the person I work with responded in part, "As of midnight on 1/1/20, Marriott is no longer honoring the 10 elite nights for the first meeting of the year." Bummer. At least I still got the 15 credit card nights. Will be more difficult to get to 50 nights now. I suppose that's the idea...

Keyser

pretty much....they reduced the nights earning to one meeting per year so something like this was on expected lines....

i have an event coming up towards the end of this month but my event coordinator confirmed that the 10 elite nights for the first meeting of the year would no longer be honoured....even though the contract was signed 4 months ago....

cfischer

makes a lot of sense and honestly, between rollover, meeting nights, CC nights and promos it was simply too easy to obtain and maintain status with Marriott previously. Hoping this will further reduce the # of Plat and higher such that they can continue to provide benefits.

Keyser

just received an email from my event coordinator regarding my event in may, informing me that the 10 nights elite benefit for the first meeting of the year has gone away....even though the contract was signed a couple of months ago....

so both properties for my events in january & may have confirmed that the 10 elite nights will not be granted even though the contracts were signed before the change took place....so if anyone thinks they can get marriott to award them the 10 nights, as they signed the contract before the change was made, should be careful as marriott probably won't budge from their stance....

jrey

Look at how easy one gets diamond at Hilton. Just one card sign up!

MaxFlyer

It was easy if you’re a North American member. For those of us in the rest of the world, we don’t get a credit card with nights, nor the double nights promo. So for us it’s not easy to qualify. We don’t even get the good AAA rates as that’s only a US programme.

Marriott is a US centric programme and is alienating the rest of its global members by not having a fair and level playing field.

X-ON

While I never participated in the events programme and manged to LT status through the long and winding road. As a non US resident I agree with the sentiment that MB is a US centric program. However it has slowly moved from this position for instance moving from a LT program based on # years instead of points which is less beneficial to the US based member. Still as been have pointed out a US customer have lot more potential perks.

It is quite surprising that the design of the MB program do not explicitly promote growth outside the US. This might be a deliberate corporate strategy that they don't think that MB will contribute to the ex US growth or that ex US growth is a low priority. Another reason could be that they first aquire the hotels abroad then redesign MB to fit the hotel portfolio.
Whether this is going to be profitable or not time will tell...

skye1

Yep. The "10 nights...." bit is no longer on the events section of the website.
Sad that they're not honouring the benefit for those who booked events "before" the change.

Totally agree with the comments on how US - centric the programme is, especially with regards to credit cards, etc. Here in the UK, the "only" Marriott options are either the SPG Amex, with no elite nights benefits, or, indirectly via a Gold Amex and transferring Amex rewards points to Marriott.

rustykettel

While they can pass along what they're told, keep in mind that the elite nights were never given by the property. It's up to Bonvoy, not the properties, to honor those contracts signed before the change or not.

MaxFlyer

I would push back to Marriott and try and get them to honour signed contracts. It’s very poor behaviour if they cannot uphold their side of an agreement. I would say that’s it’s even unscrupulous...

swintec

the contract does not say anything about the 10 elite nights though. The specific part was quoted above.

Keyser

i believe it is bonvoy that is asking the properties to pass on the messages....i couldn't care less about the 10 elite nights....my events are genuine events where i've booked over 200 room nights & over 100 rooms nights respectively for the 2 events....but the fact that the property feels the need to inform me regarding the change in terms leads me to believe it is bonvoy asking them to do so....

ab2013

It's been almost 2 weeks since my meeting ended on 12/31. I still don't see credit on my account for the event yet. How long does it normally take for the credit to reflect on my account?

dgreen12

My experience has been three to four days after the property processes the meeting using the Group Posting Tool.