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Does a stay on December 31st count as a night for 2019 status?

Does a stay on December 31st count as a night for 2019 status?

Old Jan 6, 20, 12:16 pm
  #16  
 
Join Date: Sep 2009
Location: SFO
Programs: UA GS, AA Lifetime Gold, Marriott Titanium
Posts: 285
elite spend credited to wrong year

Iím not sure if this is the right thread to post this in so apologies if there is another thread that deals with this. I was titanium in 2019 and should be ambassador for 2020. I recently stayed 5 nights at a property over NYE and my stay ended on January 1st. Marriott correctly credit the 5 nights to 2019 which brought me to 100 nights, however it credited my spend to 2020 oddly. I called elite services to complain last week and they said that it would be fixed however my account still says titanium this morning. I chatted with someone online just now and they said there was no note on my account of this but finally opened a case number. Any others have experience with this and is it a case of just being patient while they fix the glitch? The agent I spoke with last week said it had been a recurrent problem but donít see any others posting their experience with this.
almostfrench0612 is offline  
Old Jan 6, 20, 12:25 pm
  #17  
 
Join Date: Apr 2015
Programs: OZ Diamond, Marriott Ambassador, Sixt AC, Hertz PC
Posts: 70
Originally Posted by almostfrench0612 View Post
Iím not sure if this is the right thread to post this in so apologies if there is another thread that deals with this. I was titanium in 2019 and should be ambassador for 2020. I recently stayed 5 nights at a property over NYE and my stay ended on January 1st. Marriott correctly credit the 5 nights to 2019 which brought me to 100 nights, however it credited my spend to 2020 oddly. I called elite services to complain last week and they said that it would be fixed however my account still says titanium this morning. I chatted with someone online just now and they said there was no note on my account of this but finally opened a case number. Any others have experience with this and is it a case of just being patient while they fix the glitch? The agent I spoke with last week said it had been a recurrent problem but donít see any others posting their experience with this.
This sounds like what was supposed to happen:

https://www.flyertalk.com/forum/31698720-post30.html
Kaloz is offline  
Old Jan 6, 20, 12:27 pm
  #18  
 
Join Date: Sep 2009
Location: SFO
Programs: UA GS, AA Lifetime Gold, Marriott Titanium
Posts: 285
Originally Posted by Kaloz View Post
This sounds like what was supposed to happen:

https://www.flyertalk.com/forum/31698720-post30.html
But surely that doesnít make sense for the spend from Dec 27th-31st? My spend was high enough to put me over, even without the final night.
almostfrench0612 is offline  
Old Jan 6, 20, 12:31 pm
  #19  
 
Join Date: Apr 2015
Programs: OZ Diamond, Marriott Ambassador, Sixt AC, Hertz PC
Posts: 70
Originally Posted by almostfrench0612 View Post
But surely that doesnít make sense for the spend from Dec 27th-31st? My spend was high enough to put me over, even without the final night.
There are a few things that don't make sense in the new program..
Kaloz is offline  

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