Marriott should charge for children entering the club lounge
Nov 30, 2019, 10:10 pm
#46
Join Date: Dec 2010
Location: Indianapolis
Programs: Hilton-Diamond Lifetime Platinum AA UA, WN-CP, SPG Gold.
Posts: 7,377
Never had a problem with kids in the lounge, many times they are better behaved than the carry out members.
Nov 30, 2019, 10:19 pm
#47
Join Date: Jan 2009
Location: DCA
Programs: DL DM 2 MM, Lifetime Marriott Titanium, UA Silver
Posts: 86
Again, only true if you are an “upgrader”. If you reserve a room that includes club access, you get it for as many guests as the hotel permits you to register.
As i said before, i think this “no kids” movement is led by a bunch of upgraders who themselves have never actually paid for a room that includes club access and so don't understand that the kids they see in the lounge aren’t necessarily “freebies.” Either that or they are like the upgraders to first and business class on the airlines complaining about kids who have paid for first or business class tickets. Fly private is what i say there and I think with the lounge issue you will have no better luck on a chainwide basis getting such rules.
As i said before, i think this “no kids” movement is led by a bunch of upgraders who themselves have never actually paid for a room that includes club access and so don't understand that the kids they see in the lounge aren’t necessarily “freebies.” Either that or they are like the upgraders to first and business class on the airlines complaining about kids who have paid for first or business class tickets. Fly private is what i say there and I think with the lounge issue you will have no better luck on a chainwide basis getting such rules.
Dec 1, 2019, 12:24 am
#48
Join Date: Mar 2004
Location: California
Programs: Marriott: Titanium, SQ: Gold, UA: Silver, Hilton: Diamond, Wyndham - Diamond, TR - Diamond
Posts: 233
Again, only true if you are an “upgrader”. If you reserve a room that includes club access, you get it for as many guests as the hotel permits you to register.
As i said before, i think this “no kids” movement is led by a bunch of upgraders who themselves have never actually paid for a room that includes club access and so don't understand that the kids they see in the lounge aren’t necessarily “freebies.” Either that or they are like the upgraders to first and business class on the airlines complaining about kids who have paid for first or business class tickets. Fly private is what i say there and I think with the lounge issue you will have no better luck on a chainwide basis getting such rules.
As i said before, i think this “no kids” movement is led by a bunch of upgraders who themselves have never actually paid for a room that includes club access and so don't understand that the kids they see in the lounge aren’t necessarily “freebies.” Either that or they are like the upgraders to first and business class on the airlines complaining about kids who have paid for first or business class tickets. Fly private is what i say there and I think with the lounge issue you will have no better luck on a chainwide basis getting such rules.
Dec 1, 2019, 2:29 am
#49
Join Date: Jun 2016
Programs: Marriott Titanium, Hilton Diamond, Hyatt Explorist, Marco Polo Gold
Posts: 1,084
The rule seems to be clear it's status member plus one.
Can't fault people for asking that the rules be followed. Unless children are being held, they are taking a chair just like anyone else. What's the difference between a child and a grandma who a couple might be traveling with?
Dec 1, 2019, 2:37 am
#50
Join Date: Jun 2016
Programs: Marriott Titanium, Hilton Diamond, Hyatt Explorist, Marco Polo Gold
Posts: 1,084
And also, maybe you and others never do it, but there are people like us that actually pay for the suite or Club rooms so our whole family can access the lounge.
You should respect Marriotts hard working associates as much as yourself: and your guests.
Do not forget to tip the associates (few do) especially those of you who make your own rules all over the world or if you do not. I am becoming unconvinced again.
Dec 1, 2019, 2:50 am
#51
Join Date: Jun 2016
Programs: Marriott Titanium, Hilton Diamond, Hyatt Explorist, Marco Polo Gold
Posts: 1,084
As i said before, i think this “no kids” movement is led by a bunch of upgraders who themselves have never actually paid for a room that includes club access and so don't understand that the kids they see in the lounge aren’t necessarily “freebies.” Either that or they are like the upgraders to first and business class on the airlines complaining about kids who have paid for first or business class tickets. Fly private is what i say there and I think with the lounge issue you will have no better luck on a chainwide basis getting such rules.
Dec 1, 2019, 9:57 am
#52
Suspended
Original Poster
Join Date: Dec 2016
Posts: 319
I find most children in the lounge to be well-behaved and quiet. However, the same can't be said of obnoxious DYKWIA adults that cries and complains loudly, either to each other or the staff. If the lounge isn't quiet or peaceful, 99.9% of the time it isn't the children.
FYI: All of the situation of bring 2 adults and 2 kids in the lounge here( which I refer to from my original post) in my city are those Plat and above ( which I know and they wrote blogger in the internet), they use free upgrade privileges just like everyone else and bring high school kids eat free and share about it on their blog, I never counter anyone booking an executive level without status, not from anyone that I know. Thus guest who reserving a club level room here is not the topic that I am talking about. THINK before you make judgement !
Last :I am sure you are buying C class and suite every time but we don't care about it nor about the veridicality , and all you ridiculus assumptions that elite members spends the least but trying the get the most , whether it is against me or others, I found this post being very rude and again base on nothing , maybe you can share with us how you find out our spending on Marriott before making conclusion for others.
Last edited by Vince Chan; Dec 1, 2019 at 10:35 am
Dec 1, 2019, 10:25 am
#53
Join Date: Aug 2003
Programs: Bonvoy Amb; AA EXP
Posts: 1,136
I've always wanted to do this! There was a time in the BA F lounge at LHR (just setting the scene), where a guy was totally lambasting his admin about his travel schedule. I would rather have a video of this guy over one of a UFO. I would have been a Youtube thousand-aire...
Dec 1, 2019, 10:39 am
#54
Suspended
Original Poster
Join Date: Dec 2016
Posts: 319
Again, only true if you are an “upgrader”. If you reserve a room that includes club access, you get it for as many guests as the hotel permits you to register.
As i said before, i think this “no kids” movement is led by a bunch of upgraders who themselves have never actually paid for a room that includes club access and so don't understand that the kids they see in the lounge aren’t necessarily “freebies.” Either that or they are like the upgraders to first and business class on the airlines complaining about kids who have paid for first or business class tickets. Fly private is what i say there and I think with the lounge issue you will have no better luck on a chainwide basis getting such rules.
As i said before, i think this “no kids” movement is led by a bunch of upgraders who themselves have never actually paid for a room that includes club access and so don't understand that the kids they see in the lounge aren’t necessarily “freebies.” Either that or they are like the upgraders to first and business class on the airlines complaining about kids who have paid for first or business class tickets. Fly private is what i say there and I think with the lounge issue you will have no better luck on a chainwide basis getting such rules.
Let me make it Clear: lounge welcome kids or anyone, but only member plus one, additional charges, a lot hotel make it clearly that age 12 above have to pay for a full day access, but not everyone follows it, and sometimes hotel staff are just being too kind and make it exception, this was what I saw and knew. And I repeat again my point: My post are discussing under the case of Plat and above using free privilege of lounge access while bring more additional guest. Not discussing those without status and reserving a executive room/suite.
But. again , I doubt that hotel would allow as many guest to the lounge as you like just because you pay, since I too had the experience of paying for club level room myself gaining access at other hotels! Don't think that you are any better than upgraders just because you paid! I am glad I never feel that way!
And where do you get the accurate information and survey that plat and above( AKA upgraders as you refer) never pay for club access at any other hotel company? And I never feel paying is such a big deal, just pay it if you need it, but follow the rule and make the payment! A lot of hotel are just being too kind they did not strict applying charges in the lounge so some people who book an executive room or with status using it free thinking themself are smart but didn't know that the hotel staff are making exception for them. Thankfully there are some hotel are very strict about this ( such as Taipei Marriott) so giving us a more peaceful environment for all.
If by spending for 50 or 100 dollars paying for a club room are able to make you feel so much better than others , I can only wishing you the best! I have other better things to do.
Last edited by Vince Chan; Dec 1, 2019 at 11:04 am
Dec 1, 2019, 1:32 pm
#55
Join Date: Dec 2014
Posts: 297
A lot of hotel is just being too polite to elite members, I saw a lot of people, here in Taiwan( such a shame), one member bringing 2 kids to club lounge for " dinner" and take the lounge as a all you can eat buffet for his family.
While another member, bringing his third adult guest , must pay, is this making any sense? Just because it's children so one member can brining as many as he likes to the executive lounge without charging? Even his whole family?
I suggest Marriott properties should strictly charges for all third guest to the lounge, without any ages ! This is the only fair way to all members and bring us a peaceful lounge environment.
While another member, bringing his third adult guest , must pay, is this making any sense? Just because it's children so one member can brining as many as he likes to the executive lounge without charging? Even his whole family?
I suggest Marriott properties should strictly charges for all third guest to the lounge, without any ages ! This is the only fair way to all members and bring us a peaceful lounge environment.
Dec 1, 2019, 1:34 pm
#56
Join Date: Nov 2004
Location: Manhattan Beach, California
Programs: BMI Diamond Club Gold forever
Posts: 6,367
You are making my point. How would you know? How are you so sure that me and my kids haven’t been in a lounge where you are having a mental hissy fit about the presence of kids?!?
I never counter anyone booking an executive level without status, not from anyone that I know.
Dec 1, 2019, 2:37 pm
#57
Join Date: Jun 2009
Location: Formerly of SacTown, Cali
Posts: 1,243
This is like the people who think the concierge lounge is some kind of private country club. Get over yourselves!
I would much rather have kids in the lounge than the loud blow-hard, recently at the Houston airport Marriott, who had a loud business phone call, ON SPEAKER PHONE, for 45 minutes or more. What a CLOWN! Kids have way more respect than that!
I would much rather have kids in the lounge than the loud blow-hard, recently at the Houston airport Marriott, who had a loud business phone call, ON SPEAKER PHONE, for 45 minutes or more. What a CLOWN! Kids have way more respect than that!
Dec 1, 2019, 2:43 pm
#58
Join Date: Mar 2004
Location: California
Programs: Marriott: Titanium, SQ: Gold, UA: Silver, Hilton: Diamond, Wyndham - Diamond, TR - Diamond
Posts: 233
Spending money on lowest-cost room, then throw a fit on why the hotel doesn't upgrade you to a suite, and then throw a fit when someone like me (and the poster) that have children in the lounge with us when we actually paid for a suite or club rooms for our whole family, at significantly higher cost than upgraders.
For upgraders with status, yes. But don't know what's their beef with people that have children that paid for it.
The difference is they are most likely paying the property to be there, rather than simply banking on status. The lounge attendants let them in, that is more than enough evidence that any and all rules are followed. No need to cry about it in the forum how their presence somehow demeans your enjoyment in the lounges, or be critical of how lounge attendants are doing their jobs.
For upgraders with status, yes. But don't know what's their beef with people that have children that paid for it.
The difference is they are most likely paying the property to be there, rather than simply banking on status. The lounge attendants let them in, that is more than enough evidence that any and all rules are followed. No need to cry about it in the forum how their presence somehow demeans your enjoyment in the lounges, or be critical of how lounge attendants are doing their jobs.
Again, the term "Upgrader" is silly as VERY few people (likely zero in many properties) get lounge access from being upgraded.
Cheers. I'm out!
Last edited by kalo93406; Dec 1, 2019 at 3:16 pm
Dec 1, 2019, 3:52 pm
#59
FlyerTalk Evangelist
Join Date: Jul 2003
Location: Florida
Posts: 29,754
Cant people stop stereotype others?
There are poorly behaved adults as well as UNRULY kids. Both are problematic at a lounge and any other public areas.
There are elite members who are entitled to their elite benefits, so as guests who have bought the lounge access rooms - both have their OWN rights to use the facilities - Neither is superior than the other group.
I find it rude and disturbing from some posters who berated those who are entitled to access the lounge by their status, as if they are inferior than those who "pay their J seats, and their lounge access rooms.".
Who really care how much you pay? By the same token, how much the others pay is NONE of the business of strangers.
The main issue is, a lot of guests at the lounge are not well-behaved, both adults and kids. Kids while they themselves are less at fault, their parents definitely are. While many said they encountered rude adults, I have found encountering unruly kids are much harder to deal with then with an inconsiderate / rude adult. At least one can talk to the adult who most likely would become a bit apologetic, even just superficially. How do you reason with kids, or teenagers? And their parents obviously completely oblivious of their kids poor behaviors, or even encouraging such. I once went to ask a parent to rain in her kids because the running around of those kids were very dangerous - they almost bumped at other guests with drinks in hand, etc. Guess what the parent said? She rolled her eyes, Yes, rolled her eyes, and just said, "Kids would be kids." ... What do you do with this kind of parents? If you have not seen such, then you probably have not stayed in Asian hotels much.
For the records, similar situation once happened at the buffet restaurant on a cruise ship. I went to talk to the parents (2 mothers with 3 kids, from the you know where country). It turned out there were others who could not put up with such and reported to the purser's desk. The outcome? On the usual Noon Update from the Captain, for the first time in our cruise history, the Captain said in order to ensure Every Guest has an enjoyable vacation, parents must keep their kids well behaved etc etc. To close his public address, the Captain said, should the situation not improved, after being advised by ship's staff, the offending families would be told to leave the ship at the next port.
We never see bad behaving kids again on the rest of the cruise.
I honestly feel the hotels should take action in maintain orders at the lounge and all public areas.
There are poorly behaved adults as well as UNRULY kids. Both are problematic at a lounge and any other public areas.
There are elite members who are entitled to their elite benefits, so as guests who have bought the lounge access rooms - both have their OWN rights to use the facilities - Neither is superior than the other group.
I find it rude and disturbing from some posters who berated those who are entitled to access the lounge by their status, as if they are inferior than those who "pay their J seats, and their lounge access rooms.".
Who really care how much you pay? By the same token, how much the others pay is NONE of the business of strangers.
The main issue is, a lot of guests at the lounge are not well-behaved, both adults and kids. Kids while they themselves are less at fault, their parents definitely are. While many said they encountered rude adults, I have found encountering unruly kids are much harder to deal with then with an inconsiderate / rude adult. At least one can talk to the adult who most likely would become a bit apologetic, even just superficially. How do you reason with kids, or teenagers? And their parents obviously completely oblivious of their kids poor behaviors, or even encouraging such. I once went to ask a parent to rain in her kids because the running around of those kids were very dangerous - they almost bumped at other guests with drinks in hand, etc. Guess what the parent said? She rolled her eyes, Yes, rolled her eyes, and just said, "Kids would be kids." ... What do you do with this kind of parents? If you have not seen such, then you probably have not stayed in Asian hotels much.
For the records, similar situation once happened at the buffet restaurant on a cruise ship. I went to talk to the parents (2 mothers with 3 kids, from the you know where country). It turned out there were others who could not put up with such and reported to the purser's desk. The outcome? On the usual Noon Update from the Captain, for the first time in our cruise history, the Captain said in order to ensure Every Guest has an enjoyable vacation, parents must keep their kids well behaved etc etc. To close his public address, the Captain said, should the situation not improved, after being advised by ship's staff, the offending families would be told to leave the ship at the next port.
We never see bad behaving kids again on the rest of the cruise.
I honestly feel the hotels should take action in maintain orders at the lounge and all public areas.
Dec 1, 2019, 4:12 pm
#60
Moderator, Marriott Bonvoy & FlyerTalk Evangelist
Join Date: Oct 2002
Location: McKinney, TX, USA
Programs: United Silver; AA Plat/2MM; Marriott LT Titanium; Hilton Gold
Posts: 11,727
It looks like we've battered this topic into submission. So closing this thread.