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Marriott Travel Packages [** Discontinued Jan 19, 2022 **]

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Old Sep 3, 2019, 10:48 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: margarita girl
FAQ from Jan 19/22 email from Marriott:

Can I Still Order Travel Package Awards?

Information on Marriott Bonvoy® Travel Packages
No. Due to varying factors such as low volume in demand, we are no longer selling Travel Package Awards as of January 19, 2022.

Q: What happens to the Travel Package Award I already have in my Account?

If you have a Travel Package Award attached to an existing Reservation, rest assured, we will be honoring your stay and no additional action is required.

Please Note:
The airline miles portion of the Travel Package Award was deposited to you at the time of purchase of the Travel Package Award and, therefore, will not be refunded.

Q: What happens if I need to modify or cancel my Travel Package Award redemption Reservation after March 2, 2022?

If you modify or cancel a Redemption Reservation that has a Travel Package Award attached to it after March 2, 2022, you must contact Member Support to cancel the Travel Package Award, after which you will receive a full Marriott Bonvoy® Point refund for the Hotel portion of the Award. Please visit https://www.marriott.com/help/loyalt...mer-support.mi to find the appropriate Member Support phone number based on your geographic location.

Q: How many Points will I be refunded?

Members will receive a full Marriott Bonvoy® Points refund for the Hotel portion of the Travel Package Award. The refund will be based on the current Points redemption category levels and will equal the sum of the Peak Points Redemption Rate per each Night of the Travel Package Award, at the highest category for which the Award was eligible. The airline miles portion of the Travel Package Award was deposited to you at the time of purchase of the Travel Package Award and, therefore, will not be refunded.



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Marriott Travel Packages [** Discontinued Jan 19, 2022 **]

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Old Nov 10, 2021, 10:01 am
  #1081  
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Mr's cert is not extended, still has Jan 3 as expiry date.
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Old Nov 10, 2021, 10:45 am
  #1082  
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Originally Posted by nacho
Mr's cert is not extended, still has Jan 3 as expiry date.
Neither does mine. Still the old date.

The 3 FNs in my husband's account also still are in the old date.

SIGH.
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Old Nov 10, 2021, 2:04 pm
  #1083  
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Originally Posted by Happy
Neither does mine. Still the old date.

The 3 FNs in my husband's account also still are in the old date.

SIGH.
Nor mine.

However SNA's have been extended.

Double SIGH.
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Old Nov 10, 2021, 9:16 pm
  #1084  
 
Join Date: Jul 2010
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Programs: Hyatt Globalist, Hilton Diamond, Marriott Platinum, IHG Diamond
Posts: 967
Just checked, my TP now showing exp 6/30/2022
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Old Nov 11, 2021, 2:45 am
  #1085  
 
Join Date: May 2009
Location: UK
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Still no further indication or hints on how these TP’s will be handled from March onwards?
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Old Nov 11, 2021, 7:54 am
  #1086  
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Originally Posted by pazza2000
Still no further indication or hints on how these TP’s will be handled from March onwards?
If Marriott is not extending the certs, all unused certs will be expired on June 30, 2022. It would be very easy for Marriott to keep the category for hotels until June 30, most people would have used the cert by then anyway.
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Last edited by nacho; Nov 14, 2021 at 10:00 am
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Old Nov 11, 2021, 9:28 am
  #1087  
 
Join Date: Mar 2012
Posts: 3,165
Originally Posted by pazza2000
Still no further indication or hints on how these TP’s will be handled from March onwards?
Maybe Marriott did not think through the TPs when they announced dynamic pricing.
I think there's good chance Marriott is searching for an answer themselves ever since the announcement.
It probably would take some time for them to come up with a solution, but I wouldn't necessarily count on getting increased value from the TPs.

If I were to venture a guess, they'd probably assign point values to the TPs mapped from their current category level, hopefully using peak pricing rather than regular pricing.
As far as upgrading FNAs with additional points goes, they could simply restrict this feature to single night FNAs and exclude TPs from this to make things simple.
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Old Nov 11, 2021, 1:47 pm
  #1088  
 
Join Date: May 2009
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Posts: 3,951
Originally Posted by agjil
If I were to venture a guess, they'd probably assign point values to the TPs mapped from their current category level, hopefully using peak pricing rather than regular pricing..
This would be my guess! It would be tough for them to assign a value less than the current category’s peak pricing.
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Old Nov 12, 2021, 3:32 pm
  #1089  
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Originally Posted by nacho
If Marriott is not extending the certs, all unused certs will be expired on June 30, 2021. It would be very easy for Marriott to keep the category for hotels until June 30, most people would have used the cert by then anyway.
June 2022.

I agree with you that most certs would be used by then. I dont believe Marriott would tweak anything extra to accommodate the remaining (very few) unused TP certs.

Right now I just wish to see mine extended. Sadly as of today all our certs whether TP or the regular CC FNs, all still stuck on the Jan 3 2022 date.
Happy is offline  
Old Nov 13, 2021, 4:37 am
  #1090  
 
Join Date: May 2016
Posts: 120
My cert is extended and for once calling to get it attached was really easy. Booked a Cat4 by glacier national park that was going to cost us $400 a night so I consider this a win.
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Old Nov 14, 2021, 7:56 am
  #1091  
 
Join Date: May 2009
Location: UK
Posts: 3,951
Originally Posted by Happy
I agree with you that most certs would be used by then. I dont believe Marriott would tweak anything extra to accommodate the remaining (very few) unused TP certs.
Nor do I, and yet at the same I struggle to see how they can attach a value any less than the peak rates for the respective TP’s category. Likewise if they are attaching a point value and allowing FNA’s to be ‘topped-up’, I can’t see why they wouldn’t extend the same facility to these TP’s! Hopefully we will have answers sooner than later.
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Old Nov 14, 2021, 11:23 am
  #1092  
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Originally Posted by pazza2000
Nor do I, and yet at the same I struggle to see how they can attach a value any less than the peak rates for the respective TP’s category. Likewise if they are attaching a point value and allowing FNA’s to be ‘topped-up’, I can’t see why they wouldn’t extend the same facility to these TP’s! Hopefully we will have answers sooner than later.
I cannot even think of this issue when my cert is not extended but stuck on the Jan 3 2022 date. lol.
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Old Nov 16, 2021, 3:31 am
  #1093  
 
Join Date: May 2009
Location: UK
Posts: 3,951
Originally Posted by Happy
I cannot even think of this issue when my cert is not extended but stuck on the Jan 3 2022 date. lol.
They will fix that if you reach out, in fact you may very well see a year extension out of it. Although in my case I’d like to keep that one time ‘unofficial’ extension in my back pocket for now.
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Old Nov 16, 2021, 1:46 pm
  #1094  
 
Join Date: Mar 2016
Posts: 981
I am trying to log in to check the status of my certs, but it seems like the website is down, anyone having similar issues?
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Old Nov 16, 2021, 3:17 pm
  #1095  
 
Join Date: May 2009
Location: UK
Posts: 3,951
Originally Posted by HIFlya
I am trying to log in to check the status of my certs, but it seems like the website is down, anyone having similar issues?
Nope all good, I’m sure they’ll have been extended, the example above seems to be isolated.
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