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-   -   Marriott to Eliminate Single-use Toiletry Bottles (https://www.flyertalk.com/forum/marriott-marriott-bonvoy/1984883-marriott-eliminate-single-use-toiletry-bottles.html)

Dn10 Aug 28, 19 8:14 am

Marriott to Eliminate Single-use Toiletry Bottles
 
https://news.marriott.com/2019/08/ma...18-initiative/

Sounds like the luxury brands will still keep the small bottles though.

EuropeanPete Aug 28, 19 8:23 am


Originally Posted by Dn10 (Post 31465647)
https://news.marriott.com/2019/08/ma...18-initiative/

Sound like the luxury brands will still keep the small bottles though.

It does encapsulate Marriottís approach to luxury quite well. Few of the best hotels Iíve been to use single use plastics even today.

Lizie Aug 28, 19 8:29 am


Originally Posted by Dn10 (Post 31465647)
https://news.marriott.com/2019/08/ma...18-initiative/

Sounds like the luxury brands will still keep the small bottles though.

For how long though that's the question.

stimpy Aug 28, 19 8:30 am

So Marriott is copying IHG? Here is the IHG thread from July. https://www.flyertalk.com/forum/inte...ll-brands.html

Only 115 posts. I am sure that this forum can beat that when it comes to toilet talk!

kaizen7 Aug 28, 19 8:34 am

I have no issue with these dispenser type of toiletries. However hotels sometimes failed to keep the dispenser in presentable condition.
Dirty dispensers definitely won't make good impression for any hotel.

SO Sofitel Singapore and Four Seasons Jimbaran did use these refillable dispenser for toiletries and they manage to keep the dispensers in very good condition.
Some budget type hotels use the wall mount dispenser and it does looks awfully dirty

Redhead Aug 28, 19 8:34 am

Good. Get rid of them everywhere. Every small step is a good step. #ClimateChangeIsReal

ajeleonard Aug 28, 19 8:41 am

I actually prefer the dispensers rather than fiddling with the little bottles. The environmental benefits are a nice plus.

Antarius Aug 28, 19 9:02 am

Good.

Kacee Aug 28, 19 9:24 am

And it's not like Marriotts ever have toiletries I'd want to take with me . . . .

damon88 Aug 28, 19 9:30 am


Originally Posted by Kacee (Post 31465940)
And it's not like Marriotts ever have toiletries I'd want to take with me . . . .


The Luxury properties do- I canít imagine those changing.

NJNY Aug 28, 19 9:34 am

I totally agree this is a good change for the climate. Very glad to see it.

But I hope they maintain them better and cleaner as was suggested above. I checked into a Courtyard or TownePlace recently where the lids for the large dispensers were on the floor of the tub.

ankomonkey Aug 28, 19 9:48 am


Originally Posted by stimpy (Post 31465713)
So Marriott is copying IHG? Here is the IHG thread from July. https://www.flyertalk.com/forum/inte...ll-brands.html

Only 115 posts. I am sure that this forum can beat that when it comes to toilet talk!

Re. toilet talk, I got a new puppy on Saturday and he's redecorating my house.

Gig103 Aug 28, 19 10:20 am

Ugh, I wish they'd at least keep some single-use bottles on hand at the front desk, like the disposable razors and toothbrushes. I really dislike the guise that they're doing it "for the environment" too, just admit you're saving costs and be upfront about it.

MSPeconomist Aug 28, 19 10:24 am


Originally Posted by damon88 (Post 31465973)



The Luxury properties do- I canít imagine those changing.

I hope you're right.

khabah Aug 28, 19 10:34 am


Originally Posted by damon88 (Post 31465973)



The Luxury properties do- I canít imagine those changing.


Originally Posted by MSPeconomist (Post 31466205)
I hope you're right.

I stayed at The Gwen [Luxury Collection] in Chicago in July, and they had wall-mounted dispensers of Molton Brown shampoo, conditioner and bath gel, while my subsequent stay at the Hacienda Santa Rosa also had little ceramic jars in the bathrooms that would be refilled with their homemade products. In Marriott's own press release, they featured a photo with Aromatherapy Associates products in dispensers - and those are used by their JW Marriott properties which suggests that even their luxury-branded properties will be subject to this change. W is phasing out their partnership with Bliss and will be launching their own AWAY-branded stuff soon, so I wouldn't be surprised to see this in dispensers either.

As long as Marriott features higher-end products, I'm very happy to see this transition away from little bottles.

khabah

sdix Aug 28, 19 10:35 am

I think this is a good idea but execution is key. In all of the different properties I've stayed at that do have the pump bottles they have been the refillable type and the bottles themselves are not sealed meaning anyone could open them and contaminate the contents. That and the fact that the bottles and pumper need to be cleaned by housekeeping after every check out leaves a lot of room for yuck!

MSPeconomist Aug 28, 19 10:38 am

I won't use stuff from the big dispenser bottles. I always bring my own toiletries to use if I don't like what the hotel supplies. Sometimes even high quality products are too strongly scented or too floral for my taste.

bhrubin Aug 28, 19 10:39 am


Originally Posted by Gig103 (Post 31466179)
Ugh, I wish they'd at least keep some single-use bottles on hand at the front desk, like the disposable razors and toothbrushes. I really dislike the guise that they're doing it "for the environment" too, just admit you're saving costs and be upfront about it.

The reason can be and is twofold; it's easier to be environmentally proactive and sound when that also has the prospect of reducing costs.

There is no guise except for some's dislike of the change in the first place. It also would obviate the whole point to have single use bottles at the front desk.

slpybear Aug 28, 19 10:39 am

Very happy they are doing so. And as far as single use toiletries go... a recent stay at the Cosmopolitan Las Vegas introduced Mrs. Slpybear to "FIVE WITS" products. The shampoo especially was a big hit. Now we are online shopping for $28 8oz bottles of shampoo. *sigh*

Gig103 Aug 28, 19 10:46 am


Originally Posted by bhrubin (Post 31466286)
The reason can be and is twofold; it's easier to be environmentally proactive and sound when that also has the prospect of reducing costs.

There is no guise except for some's dislike of the change in the first place. It also would obviate the whole point to have single use bottles at the front desk.

It would not obviate the "whole point" any more than not removing bottles from premium brands does. As a whole, millions of pounds of landfill would still be eliminated. For it to obviate the point would require a majority of customers going down and requesting the bottles, and if that is the case then it shows a clear will by the customers - also a win.

Remember too that the disposable razors, combs, and toothbrushes are already single use plastic.

Lizie Aug 28, 19 10:53 am

They could have opted for glass instead of plastic at luxury brands, it's not as if we don't pay a lot.

I can see it now 'Glass toiletries starting with your second stay'

Dgosche Aug 28, 19 11:08 am

I think these dispensers are disgusting. I had too many friends that were in frats to trust any mass use product that people have unsupervised access to. I'll either start buying my own disposable bottles or just use the bar soap on my hair.

Gig103 Aug 28, 19 11:18 am


Originally Posted by Dgosche (Post 31466425)
I think these dispensers are disgusting. I had too many friends that were in frats to trust any mass use product that people have unsupervised access to. I'll either start buying my own disposable bottles or just use the bar soap on my hair.

And that's how Marriott wins double savings - on the bulk rate of toiletries, and on the lower utilization. Well, until they get me in the room and I decide to go-to-town not that I'm not constrained by 1oz of product!

I've seen places with bulk bottles that have ways to reduce tampering to someone willfull, and hopefully staff will be trained that if they see those signs they report it instead of just rinse and/or top off the bottle. I'd feel more comfortable if they had numbered zip-ties on a bottle lock.

https://www.luggagebee.com/wp-conten...1jqvBuSEhL.jpg

Another thing Marriott could do to convince us that it's good for the environment AND good for us, is improve the quality. How about some Shiseido or L'Occitaine? But they don't need to convince us.

HomerJ Aug 28, 19 11:21 am

Bit of a joke tho...as a recent IHG stay can attest.
Yes the shampoo, conditioner and "body wash" were in a wall dispenser, but the skin cream and mouthwash were still single use bottles.

GW McLintock Aug 28, 19 11:29 am

Sort of looking forward to this. I'm rarely in the same place two nights in a row and I keep a few of the shampoo and conditioner minis in my bag just in case.

I hope SpringHill keeps the Paul Mitchell stuff... it's my favorite :( Courtyard used to have it but have since switched to the tea tree nonsense. Anytime I'm at a Courtyard I dip into my personal stash.

-J.

seat38a Aug 28, 19 11:34 am

Ah yes. So there will be more days of joy when one is in the shower and realize the pump on the bottles are broken. Has happened 3 times already. The third time last week in Arizona.

Kacee Aug 28, 19 11:34 am


Originally Posted by Gig103 (Post 31466179)
I really dislike the guise that they're doing it "for the environment" too, just admit you're saving costs and be upfront about it.

I suspect this change is driven by legitimate environmental concerns, though cost savings are surely also being taken account.

Disposable plastics are a huge environmental problem.

DutchessPDX Aug 28, 19 11:36 am


Originally Posted by Kacee (Post 31465940)
And it's not like Marriotts ever have toiletries I'd want to take with me . . . .

I stayed at the Marriott Amsterdam Vondel Park a year or so ago, they had L'Occitane products in the room. Believe me I took every soap I could, they retail for like $8 each and they're fantastic.

bhrubin Aug 28, 19 11:44 am


Originally Posted by Kacee (Post 31465940)
And it's not like Marriotts ever have toiletries I'd want to take with me . . . .

I honestly could care less about toiletries in the way so many others do...but my husband makes me ask for extra of the Remede products at ever St Regis at which I stay so I can bring them home to him. I must say I like them because they are perfect travel size containers to use at cheaper hotels, but my husband particularly likes the facial creams and moisturizer products. I assume those will remain and not be in dispensers, unlike the standard soap, shampoo, and conditioner products, but who knows at the luxury brands?

cmd320 Aug 28, 19 11:44 am


Originally Posted by Kacee (Post 31466528)
I suspect this change is driven by legitimate environmental concerns, though cost savings are surely also being taken account.

Disposable plastics are a huge environmental problem.

Completely disagree. Marriott couldn't care less about the environment, this is 100% a cost-cutting measure wrapped up in some environmental marketing hype to get people on board with it. A swath of 4 small bottles or 1 big bottle is still going to produce the same amount of plastic. If they were really concerned about the environment they would remove the plastic all together and use glass bottles.

GW McLintock Aug 28, 19 11:46 am


Originally Posted by cmd320 (Post 31466566)
Completely disagree. Marriott couldn't care less about the environment, this is 100% a cost-cutting measure wrapped up in some environmental marketing hype to get people on board with it. A swath of 4 small bottles or 1 big bottle is still going to produce the same amount of plastic. If they were really concerned about the environment they would remove the plastic all together and use glass bottles.

The large bottles are much easier (and cheaper) to clean and recycle than the minis.

-J.

Zeeb Aug 28, 19 11:47 am

As others have stated, this is overall a good development... but I think they need to explain how they will ensure that nobody has tampered with the bottles. Those pictures don't show anything that would prevent somebody from opening up a bottle, messing with it, and closing it back up.

bhrubin Aug 28, 19 11:49 am


Originally Posted by cmd320 (Post 31466566)
A swath of 4 small bottles or 1 big bottle is still going to produce the same amount of plastic.

Alas, I think this is false.


If they were really concerned about the environment they would remove the plastic all together and use glass bottles.
So Marriott taking steps to reduce plastic is not a good step for the environment? That is incorrect, regardless of the reason. Your statement is a fallacy: it can't be true because they didn't to enough or could've done more.

cmd320 Aug 28, 19 12:01 pm


Originally Posted by bhrubin (Post 31466582)
Alas, I think this is false.

So Marriott taking steps to reduce plastic is not a good step for the environment? That is incorrect, regardless of the reason. Your statement is a fallacy: it can't be true because they didn't to enough or could've done more.

Any reduction in plastic will be minimal. Perhaps they're able to recycle the larger bottles easier, however the reality is this relies on thousands of housekeeping staff taking the time/effort to actually sort through these things which may or may not happen in many cases. This is entirely a cost reduction for Marriott wrapped up in marketing that will keep customers on board. This has nothing to do with the company caring about the environment.

GW McLintock Aug 28, 19 12:02 pm


Originally Posted by Zeeb (Post 31466577)
As others have stated, this is overall a good development... but I think they need to explain how they will ensure that nobody has tampered with the bottles. Those pictures don't show anything that would prevent somebody from opening up a bottle, messing with it, and closing it back up.

I stayed at a Four Points not too long ago and I was having trouble with the shower gel bottle. For the life of me I could not get it out of the bracket, let alone open. They must have some kind of tool to release it. I'm going again in a couple of weeks; if this thread is still alive I'll take a photo.

-J.

bhrubin Aug 28, 19 12:10 pm

The numbers put the lie to those indicating this Marriott policy doesn't change much:

https://www.plasticsnews.com/news/ma...es-hotel-rooms


Now Marriott expects most hotels in the company's portfolio will switch to larger bottles by the end of next year. The decision will eliminate some 500 million little plastic bottles for products such as shampoo, conditioner, lotion and shower gel.

Marriott expects to cut plastic use by 1.7 million pounds per year. That's about 30 percent of the company's plastic consumption.

Marriott indicated more than 20 percent of its more than 7,000 locations now use pump-top bottles that contain 10 to 12 times more product than the smaller single-use bottles.

Marriott also said it has eliminated the use of more than 1 billion plastic straws by moving to an "on-demand approach" at its properties and using alternative products.

"Today's announcement won't eliminate our use of plastic, of course. Large toiletry bottles eventually have to be recycled too. Our guests have made it clear they want us to maintain toiletries in their rooms. That is the quality and service level they are accustomed to. Shifting to pump dispensers is a smart change," Sorenson said on his LinkedIn page.
Bolding mine. Sorenson was quite forthright, and yet the reduction in plastic use and consumption is absolutely significant. This is good environmental progress, and it's good business. A rare combo, indeed.

Still, haters gonna hate.

cmd320 Aug 28, 19 12:27 pm


Originally Posted by bhrubin (Post 31466671)
The numbers put the lie to those indicating this Marriott policy doesn't change much:

https://www.plasticsnews.com/news/ma...es-hotel-rooms



Bolding mine. Sorenson was quite forthright, and yet the reduction in plastic use and consumption is absolutely significant. This is good environmental progress, and it's good business. A rare combo, indeed.

Still, haters gonna hate.

Find me the numbers on how much Marriott saves in cost each year based on this. That would be much more interesting information. If 1.7 million lbs is a 30% savings in plastic, that still leaves quite a bit, big bottles or not.

cawhite Aug 28, 19 12:30 pm


Originally Posted by MSPeconomist (Post 31466280)
I won't use stuff from the big dispenser bottles. I always bring my own toiletries to use if I don't like what the hotel supplies. Sometimes even high quality products are too strongly scented or too floral for my taste.

I'm not a fan of Marriott's latest toiletry choice so I've been bringing my own on those stays. Depending on what the upcoming changes include (both in terms of product selection and how "accessbile" the contents are to everyone aside from housekeeping), I'll end up bringing more of my own (not a big deal, just a hassle).

bhrubin Aug 28, 19 12:34 pm


Originally Posted by cmd320 (Post 31466746)
Find me the numbers on how much Marriott saves in cost each year based on this. That would be much more interesting information. If 1.7 million lbs is a 30% savings in plastic, that still leaves quite a bit, big bottles or not.

It is a 30% savings on plastic every year, regardless of all other factors and including the big bottles. That is a good thing, no matter the cost savings you want to focus on.

Sigh.

Troopers Aug 28, 19 12:42 pm


Originally Posted by cmd320 (Post 31466746)
Find me the numbers on how much Marriott saves in cost each year based on this. That would be much more interesting information. If 1.7 million lbs is a 30% savings in plastic, that still leaves quite a bit, big bottles or not.

Just curious. 30% savings is not enough in your opinion. How much savings is enough?


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