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Marriott to Eliminate Single-use Toiletry Bottles

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Old May 31, 2020, 11:57 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: SPN Lifer
What kind of bath amenities are currently offered by each brand:

List up information on the various hotel chains, so that people can see which ones has already moved to the new policy, and which are still based on the old.

Bulk dispensers (wall mounted or otherwise):
aLoft
element by Westin
Four Points, US (unsure, other areas) (Dec 2020)
Moxy
Residence Inn (Dec 2019)
​​​​​
Single use bottles:
Courtyard (Dec 2020)
Renaissance (Dec 2019)
Ritz Carlton
St. Regis
Westin (Dec 2020)
​​​​​
Mixed, depends on the property:




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Marriott to Eliminate Single-use Toiletry Bottles

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Old Jun 25, 2022, 9:17 am
  #541  
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Originally Posted by bocastephen
Maybe … the dime-store degreed marketing geniuses could use red font color so those of us without uncorrected 20/20 vision could actually read what bottle is for what purpose. Even with the closeup photo on my computer screen and with my glasses on I had to squint to see which was which.
but … but … what about those poor folks with red/green color blindness? all they’ll see is grey-on-grey

Originally Posted by goodeats21
And leads to things such as I had this week, with 2 shampoo bottles and no body wash. Not discovered until I was in the shower in the morning.
at least shampoo gives lather

what’s worse is when the “body wash” bottle actually contains conditioner

(HIX Pasadena, but the point remains)
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Last edited by jrl767; Jun 25, 2022 at 9:22 am
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Old Jun 25, 2022, 5:32 pm
  #542  
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Originally Posted by jrl767
slightly tangential, but a big “thumbs down” to the branding/design team of twits at North 39

I fully understand having the brand name in large type on the container, and the individual product in smaller type, but who in their right mind approved the same color scheme for all three products (shampoo, conditioner, and hand and body wash L-R respectively)?

moreover, why did they choose a font color with such low contrast from the container background?


Residence Inn La Quinta (Palm Springs / Indio CA)
I was just about to post the same gripe.

If you think they're hard to read in the picture, try it with your classes off in a steamy shower.
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Old Jun 25, 2022, 5:37 pm
  #543  
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So this stuff is Marriott's own brand of toiletries?
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Old Jun 25, 2022, 6:56 pm
  #544  
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Originally Posted by rylan
So this stuff is Marriott's own brand of toiletries?
They registered and own the trademark. They probably don't produce it in house.
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Old Jun 25, 2022, 10:07 pm
  #545  
 
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There are so many 39º NØRTH bottles for sale on eBay, you'd think that a shipment destined for an RI fell off the back of a delivery truck.
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Old Jun 26, 2022, 8:14 am
  #546  
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Originally Posted by CPH-Flyer
According to the trademark filing by Marriott, it is pronounced "north". Seemingly an in house creation....
39 N seems to be the approximate latitude of Bethesda MD, where Marriott is headquartered.
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Old Jul 9, 2022, 7:46 pm
  #547  
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The big fail for me is that someone at Marriott thought it would be feasible in a commercial setting (and likely allow cost savings with the installation) to wall mount these new bottles using adhesive instead of screws.

Look how well that worked out at the Courtyard I checked into yesterday (was like this when I arrived; clearly housekeeping decided it’s a lost cause in trying to stick them back on).


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Old Dec 11, 2022, 12:45 pm
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Originally Posted by dw
The big fail for me is that someone at Marriott thought it would be feasible in a commercial setting (and likely allow cost savings with the installation) to wall mount these new bottles using adhesive instead of screws.

Look how well that worked out at the Courtyard I checked into yesterday (was like this when I arrived; clearly housekeeping decided it’s a lost cause in trying to stick them back on).


The Courtyard Boston had the same thing - 39 Degree North bottles randomly in the shower with adhesive clearly not working
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Old Dec 11, 2022, 10:49 pm
  #549  
 
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+1 to all of the recent comments. I have very poor vision (about 12"-16" without glasses) so I need this stuff to be color-differentiated.

I also experienced the random bottles falling off at the brand new Courtyard Titusville earlier this year. Brand new hotel, less than 1 month old, 1 bottle was already sitting on the shelf, 1 came off during our trip, and 1 was empty for 2 days straight.

Also, the new toiletries are a far cry from the Paul Mitchell stuff they used to carry.
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Old Dec 12, 2022, 4:07 am
  #550  
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Originally Posted by DCFlyer0306
The Courtyard Boston had the same thing - 39 Degree North bottles randomly in the shower with adhesive clearly not working
Those tapes won't work well on wallpaper.

I have had bottles couldn't be put on the wall too, and I was stupid enough to spend 5 minutes to help to put it back on and it didn't work.

I also try to make sure the bottles actually have enough for us to use before taking off my shoes when I get to the room and I can't see well either, so I also learn which is what when I still have my glasses on.
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Old Dec 12, 2022, 4:54 am
  #551  
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Is "North 39" going to invade all the Marriott Brands?

I was at a Westin last week that had 2 bottles of North 39 (Shampoo and Body Wash) along with a single White Tea bottle (conditioner).
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Old Dec 12, 2022, 6:20 am
  #552  
 
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Just been to Leicester Marriott UK. This works toiletries. Conditioner is good but the shower gel made my skin burn. Too much fragrance. Oh for the days of Aromatherapy or Neutrogena. I wish they would have a large body lotion bottle. Husband and I use a lot. Preferably with no fragrance
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Old Dec 12, 2022, 6:58 am
  #553  
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Originally Posted by goodeats21
Is "North 39" going to invade all the Marriott Brands?

I was at a Westin last week that had 2 bottles of North 39 (Shampoo and Body Wash) along with a single White Tea bottle (conditioner).
Was just at the Marriott Tang Plaza in Singapore, This Works were the amenities provided. I do kind of like them.
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Old Dec 12, 2022, 8:33 am
  #554  
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My biggest pet peeve with the locker-room style toiletries at this point is that for the last 2-3 stays, at least one has been empty or near-empty.

If we're going to go with the cheap look throughout the hotel brands, at least do as well as the YMCA does in keeping the bottles full.
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Old Dec 12, 2022, 12:47 pm
  #555  
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Originally Posted by pinniped
My biggest pet peeve with the locker-room style toiletries at this point is that for the last 2-3 stays, at least one has been empty or near-empty.

If we're going to go with the cheap look throughout the hotel brands, at least do as well as the YMCA does in keeping the bottles full.
Probably there after SPN Lifer.

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