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amex plat automatic gold status not reflected on my bonvoy account

amex plat automatic gold status not reflected on my bonvoy account

Old Aug 1, 19, 7:54 pm
  #1  
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Join Date: Nov 2018
Programs: AA Platinum, Global Entry, AmEx Platinum
Posts: 110
amex plat automatic gold status not reflected on my bonvoy account

what the title says...

the hotel keeps saying i need to call my amex plat about this...

any amex plat card holder know how to deal with this to get the status reflected on bonvoy account??

my cc on bonvoy file is amex plat too, so im surprised the gold status did not automatically transfer.
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Old Aug 1, 19, 10:11 pm
  #2  
Company Representative, Marriott Bonvoy
 
Join Date: Feb 2019
Programs: Marriott Bonvoy
Posts: 193
Originally Posted by flyinggum View Post
any amex plat card holder know how to deal with this to get the status reflected on bonvoy account??
Hi flyinggum,

You will need to contact American Express through the number of the back of your credit card, and American Express will verify your eligibility and process the upgrade request.

If you need any further assistance, please let us know.

Best Regards,

Christina Zhou
Specialist, Social Media
Marriott International

[email protected]
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Old Aug 1, 19, 10:18 pm
  #3  
 
Join Date: Mar 2013
Location: Albany, NY
Programs: SPG LTP, Hyatt Globalist, HH Gold, IHGPlat, RadGold, Marriott Plat, BW Diamond
Posts: 156
I think you can accomplish this online, by signing into your American Express account, going into the AMEX platinum card benefits, and then adding your Bonvoy loyalty number.
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Last edited by Travelosopher; Aug 1, 19 at 10:21 pm Reason: Typo
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Old Aug 1, 19, 11:53 pm
  #4  
 
Join Date: Jan 2007
Location: Canary Wharf, London
Programs: MyWaitrose, IC Spire Ambassador, Hilton Diamond & BAEC Gold
Posts: 2,395
Have you filled in the form on the Amex platinum site to sign up for Marriott Gold status, giving your existing Bonvoy number?
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chistery is offline  
Old Aug 2, 19, 6:44 am
  #5  
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Join Date: Nov 2018
Programs: AA Platinum, Global Entry, AmEx Platinum
Posts: 110
I found a simple enrollment form to fill out through the benefits section of my Amex online account. I just put my bonvoy number and am currently awaiting my approval

edit: just got approved for gold status
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Old Aug 2, 19, 6:50 pm
  #6  
 
Join Date: Mar 2013
Location: Albany, NY
Programs: SPG LTP, Hyatt Globalist, HH Gold, IHGPlat, RadGold, Marriott Plat, BW Diamond
Posts: 156
So glad that worked for you! Safe travels!
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Old Sep 15, 19, 11:18 pm
  #7  
 
Join Date: Jun 2004
Location: HKG, NYC
Programs: CX Marco Polo Silver, Asiana Gold, CO OnePass, SPG Gold, HHonors Silver, Marriott Silver, Hyatt Plat
Posts: 124
Actually I wonder if Amex has any plans of improving the status match of Marriott Bonvoy as I found that as a Gold member, the benefits are extremely limited. For example, SPG Gold used to offer 4pm late check out and now it is 2pm. Hilton Gold offers free breakfast but there is none for Marriott Gold. Thanks.
lesteryen is offline  
Old Sep 18, 19, 12:09 pm
  #8  
 
Join Date: Dec 2016
Location: WAW/BHX
Programs: SQ(*G), A3(*G), LH(*S), SK, BA; Hilton Diamond, Marriott Titanium, IHG Platinum Ambassador
Posts: 1,615
Originally Posted by lesteryen View Post
Actually I wonder if Amex has any plans of improving the status match of Marriott Bonvoy as I found that as a Gold member, the benefits are extremely limited. For example, SPG Gold used to offer 4pm late check out and now it is 2pm. Hilton Gold offers free breakfast but there is none for Marriott Gold. Thanks.
I think it's very unlikely. The benefits over time tend to get worse rather than better and I'd say there's a cat in hell's chance of Amex Plat ever giving Bonvoy Platinum (and if they did the card would become a no-brainer for many of us). The (old) Marriott Gold that would get you lounge access via SPG Gold from Amex Plat was a temporary idiosyncrasy during the program merger but I think few people realistically expected this state of affairs to survive the integration.

The UK Amex Plat used to give you Accor Platinum but it was rescinded. Hilton Gold is the most valuable (hotel) benefit right now. Be thankful it's not Silver!
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Old Sep 18, 19, 7:39 pm
  #9  
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Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
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Once upon a time, much more than a decade ago, AmEx Plat gave SPG Plat (essentially PlatMinus, but before there were different levels of Plat and before there was a SPG Plat breakfast benefit at all), then it was changed to SPG Gold (25 nights or 10 stays IIRC) with only Centurion getting SPG Plat.

Bonvoy Gold seems ton be roughly the same as SPG Gold, so I don't see an argument that this is likely to be improved.
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Old Sep 19, 19, 12:21 am
  #10  
 
Join Date: Jun 2019
Programs: Marriott Titanium; WN A-list; UA Silver
Posts: 144
Originally Posted by lesteryen View Post
Actually I wonder if Amex has any plans of improving the status match of Marriott Bonvoy as I found that as a Gold member, the benefits are extremely limited. For example, SPG Gold used to offer 4pm late check out and now it is 2pm. Hilton Gold offers free breakfast but there is none for Marriott Gold. Thanks.
God I hope not. The Marriott lounges will look like the SFO Centurion lounge at 6PM on Friday.
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