Results in getting the DESTINATION FEE waived at Marriott branded properties
#46
Join Date: Feb 2010
Location: YVR
Programs: United Silver, Bonvoy Titanium, Hyatt Explorist
Posts: 378
This topic is about getting such fees waived, based on Marriott Bonvoy status. I really don't want to plead with the desk agent and then escalate up the management chain until I find someone who agrees to waive the fee just to shut me up. That seems like an unpleasant check-in and a way to initiate a poor relationship with the staff for the rest of the stay.
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#47
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
James
#48
Suspended
Join Date: Nov 1999
Posts: 24,153
I generally avoid hotels which charge destination/resort fees. I've not stayed in any this year, BUT, I have stayed in a few which normally charge for parking and have gotten that waived, sometimes proactively by the hotel because they recognize I stay there somewhat often.
Recently ran into a CY in the middle of no where charging a $10 parking fee, MOD was happy to comp it even after telling him it will be a pts stay and a 1 nighter
Bottom line is theres nothing lose by asking and do it while you can still cx it, if youre with the no cx period then call before booking
as for LV I think the only place that will qualify as a resort is the JW, everything else is simply a hotel in a resort area, in HNL only the HHV is a resort
#49
FlyerTalk Evangelist
Join Date: Aug 2012
Location: KHOU/KIAH
Programs: AA EXP | Marriott Bonvoy Titanium| Hyatt Globalist
Posts: 11,236
If I pull up PVR on the Marriott app, i will not see an apples to apples comparison. And that is by design.
#50
Join Date: Mar 2017
Location: British Columbia
Programs: AS MVPG100K, Marriott Marriott Titanium Elite, Hilton Gold
Posts: 7,263
Not on the main page. If it was mandatory and disclosed, it should feature in the total price. The fact that it isn't is a function of SEO and trying to trick people.
If I pull up PVR on the Marriott app, i will not see an apples to apples comparison. And that is by design.
If I pull up PVR on the Marriott app, i will not see an apples to apples comparison. And that is by design.
If it bothers you that much, lobby to have the total price including all taxes & resort fees displayed like the airlines do. Until then, boycott properties with resort fees.
While doing that, do taxes bother you too or do you take those in stride? Are you aware that taxes vary significantly between municipalities in the same metropolitan area?
Looking at 2 properties near LAX for August 1st, one in Culver City, the other in Hawthorne, both at $175 per night, the Culver City property is $200.01 with taxes while the Hawthorne property is $217.49.
Even if a resort fee on a property search summary was included in the rates shown, it is still not an apples to apples comparison. If the Culver City property had a $15 resort fee, the summary would show $190, with taxes $215.01 at the end but would still be cheaper than the Hawthorne property that shows a rate of $175, with taxes $217.49 at the end.
I don't need someone to hold my hand. I thoroughly research all aspects of each property and select appropriately.
James
#51
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,450
I really don't want to plead with the desk agent and then escalate up the management chain until I find someone who agrees to waive the fee just to shut me up. That seems like an unpleasant check-in and a way to initiate a poor relationship with the staff for the rest of the stay.
And just kind of pathetic as well.
#53
Was able to get the destination fee waived at the JW Marriott LA Live recently, I think mainly due to my elite status (Titanium / Lifetime Plat) and the fact that I was checking in after 11pm and only staying one night, and would not have the opportunity to really even try to utilize any of the "benefits" included as part of that fee. Called in advance to get it waived, while still able to cancel without penalty. That may have helped as well since it seemed like the hotel wasn't very full for my dates.
#54
FlyerTalk Evangelist
Join Date: Mar 2002
Location: Saipan, MP 96950 USA (Commonwealth of the Northern Mariana Islands = the CNMI)
Programs: UA Silver, Hilton Silver. Life: UA .57 MM, United & Admirals Clubs (spousal), Marriott Platinum
Posts: 15,035
It would seem that Resort Fee, Destination Fee, and Amenity Fee are euphemistic synonyms for the same anti-consumer behavior.