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Memmo Príncipe Real, Design Hotel - Lisbon, Portugal [Master Thread]

Memmo Príncipe Real, Design Hotel - Lisbon, Portugal [Master Thread]

Old Nov 11, 19, 11:39 am
  #16  
 
Join Date: Feb 2013
Location: DCA
Posts: 7,385
Originally Posted by tbrein View Post
My one concern is someone mentioning it being at the top of a hill. How difficult is this to manage? Especially for someone with a bad knee and minor breathing problems? I currently have a reservation at the Fontecruz and am considering this hotel because of the wonderful reviews but don't want to find myself unable to do any sightseeing because of its location.
Originally Posted by ctbarron View Post
I found all of Lisbon to be hilly to be honest. So there is a lot of walking up and down overall, with the exception being along the waterfront area. But, I found Uber to be cheap and plentiful (didn’t try a taxi but they are there)
Indeed, Lisbon is extremely hilly, and while there are some public transit curiosities which are very photogenic (funiculars and lifts), the most efficient way to get around from a time/money perspective is definitely Uber. Extremely cheap and plentiful - I sprung for Black much of my time there, so rides in A6s and Mercedes, driven by extremely professional drivers with immaculate English, for ~10EUR.


Originally Posted by ctbarron View Post
I don’t know about the levels of hills around the Fontecruz.
The immediate area is a dead flat with a gradual slope down to the water following the Avenida de Liberdade. Head perpendicular to that road for a few hundred meters and you will find very steep hills.
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Old Nov 11, 19, 3:56 pm
  #17  
 
Join Date: Feb 2008
Location: SAV,JAX
Programs: AA-LT Gold 1.2MM ,DL, Marriott LT TITANIUM; HH Gold, AMEX PLT
Posts: 478
Thanks for your replies. Not sure what we will do. Sounds challenging. Not opposed to UBER but wondering about sightseeing on foot. May look for a good tour so that walking will be at a minimum.
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Old Nov 11, 19, 7:42 pm
  #18  
 
Join Date: Sep 2012
Location: IAD/DCA
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From arlflyer’s description maybe the Fontecruz is a better bet? For sightseeing focus near the water. Belam is a quick train ride and flat (also neat sites). Ditto for Cascais, which is a little further. Skip Sintra - I’m in good shape and my legs were a bit sore after the hiking involved there.

Overall my wife and I loved the city - highly recommend. Maybe focus on more accessible areas and use Uber for the trickier stuff.
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Old Nov 12, 19, 10:19 am
  #19  
 
Join Date: Feb 2013
Location: DCA
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Originally Posted by ctbarron View Post
From arlflyer’s description maybe the Fontecruz is a better bet? For sightseeing focus near the water. Belam is a quick train ride and flat (also neat sites). Ditto for Cascais, which is a little further. Skip Sintra - I’m in good shape and my legs were a bit sore after the hiking involved there.

Overall my wife and I loved the city - highly recommend. Maybe focus on more accessible areas and use Uber for the trickier stuff.
I would agree with this. From the Fontecruz it is a very gradual 2km downhill to the waterfront. OP should certainly head out towards Belem to see the monastery, tower, monuments, museums, etc. Cascais is a great day trip in warm-weather seasons. I agree that Sintra is probably not quite up to the level of hype but I certainly found it worth a day trip, though the challenging walking was part of the fun.
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Old Nov 12, 19, 9:51 pm
  #20  
 
Join Date: Feb 2008
Location: SAV,JAX
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Thanks again for all the advice. I think we will forego Memmo and stick with Fontecruz. It seems to be a better choice for us.
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Old Aug 31, 20, 5:10 am
  #21  
 
Join Date: Sep 2019
Location: Traveling
Programs: Marriott Titanium, Hilton Diamond, BA Gold, IHG Platinum
Posts: 54
I'm in Lisbon at the moment and just booked this property after walking in and getting a tour of the common areas.

Does anyone know about the points earning situation with Design Hotels? I ask because the Memmo's own website was offering a much cheaper rate for a junior suite than the Marriott site was, so I booked the cheaper rate direct with the property. At no point was I offered the chance to put in my Marriott number, so I'm inferring that the property bypasses Marriott booking channels by offering a cheaper rate that, presumably, I won't get points on.

Are they allowed to do that? I'm happy to not earn points as the junior suite was 800 EUR all in for 3 nights booked directly compared to 990 EUR for the same deal on the Marriott site. However, if technically all rates booked direct are qualifying rates for Marriott points / benefits I suppose I should press at check in or after the stay to get the booking added to my account.
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Old Aug 31, 20, 6:10 am
  #22  
 
Join Date: Aug 2018
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Originally Posted by tango_echo View Post
I'm in Lisbon at the moment and just booked this property after walking in and getting a tour of the common areas.

Does anyone know about the points earning situation with Design Hotels? I ask because the Memmo's own website was offering a much cheaper rate for a junior suite than the Marriott site was, so I booked the cheaper rate direct with the property. At no point was I offered the chance to put in my Marriott number, so I'm inferring that the property bypasses Marriott booking channels by offering a cheaper rate that, presumably, I won't get points on.

Are they allowed to do that? I'm happy to not earn points as the junior suite was 800 EUR all in for 3 nights booked directly compared to 990 EUR for the same deal on the Marriott site. However, if technically all rates booked direct are qualifying rates for Marriott points / benefits I suppose I should press at check in or after the stay to get the booking added to my account.
You should have filed a BRG claim. It’s an ineligible rate (and stay) — so no points or night credits. The hotel is free to post the stay to your Marriott account anyway as a courtesy, however doing that will incur in paying Marriott a fee which is why they were charging more on marriott.com to begin with.
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Old Sep 21, 20, 11:03 am
  #23  
 
Join Date: Sep 2019
Location: Traveling
Programs: Marriott Titanium, Hilton Diamond, BA Gold, IHG Platinum
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I can answer my own question now! At check in I asked gently about the situation with Marriott points and they took my number to credit them. The points posted 9 days after check out. As it was ~19000 points and I'd already saved around €190 booking the junior suite directly instead of through the Marriott site I'm a happy man!

I have generally good impressions of the hotel. My suite (414) had a decent city view from the balcony, with a decent enough chair and table for sitting out with drinks. Strangely, the second bathroom in the suite also had a shower, so it was great for a couple to be able to shower simultaneously. Generally it had very high quality furnishings and upkeep.

Breakfast is a little feeble at the moment. No buffet and nothing premium like Eggs Benedict despite the walk up price being €30 pp. If I were redeeming points and had to pay I'd take €30 to any of the cafés in the area and eat like a king by comparison! That said, the setting and view is excellent if you can get an outside table.

As others have noted, the location is very good. Nearly opposite the hotel is Tapisco, a somewhat acclaimed tapas restaurant. Despite my misgivings about modern spins on tapas, it was refreshingly traditional, with bar seating and well executed choco frito, gambas, and huevos con morcilla, albeit expensive compared to Spain.

Last edited by tango_echo; Sep 21, 20 at 11:04 am Reason: Italics for foreign-language words
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Old Dec 17, 20, 2:31 pm
  #24  
ned
 
Join Date: Nov 2002
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Award room upgrade

Does anybody know if there is a way to book an upgraded room on an award booking, preferably using additional points for the upgrade? Thanks
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Old Dec 28, 21, 5:23 am
  #25  
 
Join Date: Oct 2012
Location: UK
Programs: Bonvoy Lifetime Titanium Elite
Posts: 816
I had a one night stay 18th December.
Good hotel, lovely staff - they couldn't do enough to help
Great view from the balcony, turn down service was unexpected, but very welcome
I opted for the Tesla transfer
100 Euro return - pricey, but worth it to me as I'd just flown in from ORD & had a very early morning flight to MAN on the Sunday (charged to my room)
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Old Jun 3, 22, 4:42 am
  #26  
 
Join Date: Jul 2009
Location: Washington, DC
Programs: DL PM; IHG PlatAmb; Hilton Dia; Marriott Plat; Radisson Gold; Hyatt Discoverist
Posts: 6,359
Finishing up a mixed stay here.
​We were supposed to stay at the Fontecruz and Marriott moved us to the Marriott 2 days out. One day out, a room at this property opened up so we rebooked.

like others said, arrival is visually stunning. Joao, who met us at the door, was very nice and friendly, and we developed a joke throughout the stay that he seemed to be the only one working at the property.

Check in was extremely cold. The agent barely spoke a word to us, and 3 other employees were joking around at the desk.

Joao escorted us to the room, where the keys didn't work. When we got inside, there was a welcome amenity for another guest. Joao called down to confirm it was the right room but no one answered the phone at the front desk so he had to keep trying.

After Joao left, we realized there was no soap. There was a make your own port tonic cocktail welcome. Some of the furniture was stained
The "exclusive" room that awards book into is fairly small- particularly the bathroom.There is no counter on the sink, so they have a sliding piece of stone over the drain. Hard to describe but the toilet room is not where you'd think it would be, but kind of down the foyer from the shower and sink.




It has a balcony which is nice, but unlike most of the rooms at the hotel, it doesn't face anything. . Joao came up to help with the fireplace on the balcony.
Housekeeping was extremely loud in the morning.
We asked for late checkout and were told to call back again. 1:15 was the latest we could get. At checkout, someone else had charged a nice meal to our room.

Maybe we had a bad staff experience. Was frustrating that we ended up using a 50k certificate to stay here, but that's Marriotts fault for not properly handling the deflagging of the Fontecruz and refusing to treat customers well. On a cash stay, you at least get breakfast with a beautiful view. But no elite recognition whatsoever.

On location, I actually think it's great. Within blocks of all of Principle Real and Bairro Alto, which are some of the most charming and interesting areas of the city.

Last edited by Adam1222; Jun 3, 22 at 6:06 am
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Old Jul 13, 22, 4:24 pm
  #27  
 
Join Date: Mar 2004
Location: Berkeley, California
Programs: Starwood Gold, Hyatt Platinum
Posts: 551
I completed a four-night stay in late June, and my experience was a bit different from that of Adam1222.

As noted, the location is excellent with a great view. There is a relatively steep slope to reach the hotel from the street, but if you do any walking around Lisbon, steep slopes are to be expected. Plenty of restaurants and parks nearby. Although breakfast not included on my points stay, it's easy finding a pastelaria nearby for a quick breakfast.

Check-in was very friendly and welcoming. I arrived early in the morning, so the room wasn't ready. I left my bags with them, and when I returned later that afternoon, it was already in my room. From the pictures, it seems that my room was slightly bigger than what Adam1222 got. Housekeeping was a bit strange as they did not get around to my room until late afternoon, and then followed that up a couple of hours later with turn down service. I did enjoy turn down service - came with chocolates, refresh of the room, and a little card with information about Lisbon or tips for the city. Hermes toiletries in the bathroom.



Lobby



Balcony

Vanity and Toilet.


Shower
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