HNLbasedFlyer

There are likely people who make a complaint every single time they stay hoping for something......

JackE

Then what is the purpose of your original post?

MarkCron

I do this all the time (well 4-5 times a year), usually involves multiple programs, but also usually at least 2 of reservations are Bonvoy

Tedgrrrr

Maybe the initial post/title were poorly phrased... this is what I'm more concerned about - though the thread was more of a getting booted in general, for various reasons

Speculative Bookings/Duplicate Bookings

cfischer

I am sure you can find a way to get booted, in particular if you repeatedly break the rules and don't respond to warnings. For simply complaining about service failures ... they will stop listening to you, but that's about it.

CCIE_Flyer

OK, you started this thread off by fretting over getting the boot for too much complaining. The you morphed it to worrying over eating too much expensive breakfast on cheap rates. Now it's speculative booking? I honestly can't tell if you're trolling us at this point or if you're just trying to keep your thread going at any cost or maybe it's something else entirely? I suppose next you'll clarify that what you actually meant is that you're worried sick about how Marriott might take a dim view of how often you book their properties and in doing so consume more than your fair share of elite benefits.

JBord

This is the reasoning of an individual customer, not a business that serves millions of customers. You look at it as a single instance of a $150 room with, say, $120 in benefits. Marriott is not only looking at that one instance, but a million people staying in their hotels, paying various room rates, and collecting various benefits. For every $150 room you stay in, someone is paying for a $500 room and receiving no benefits.

Don't think for a minute that the rate you (and others) pay for a room doesn't take into account all the benefits and promotions. Marriott doesn't set a room rate and then independently set benefits. All of that is factored in, with years of history as evidence of how both revenue and expenses will play out.

If Marriott feels like the LT program is no longer a good business opportunity, they'll change the program long before they'll look at individuals they feel are not profitable enough.

dtremit

Not to mention that a lot of the elite benefits get paid for by the properties, while Marriott corporate handles Bonvoy membership. So it's someone else's $8.

jrpallante

Touche! Furthermore, do not mistake price for cost. Marriott is not spending $30-40 to provide you a "free" breakfast.

AAir_head

I wouldn't say "all the time", but can say "when necessary"...which isn't often. Fortunately, hotels/individual programs do not have the same restrictions on duplicate bookings as air carriers do.

MBV does specifically state in T&C you can't earn nights for overlapping stays at different properties, but that's a different matter entirely.

cheers!

AAir_head

Then why not cut to the chase rather than take 34 posts to get there? Unless MBV knows who you are IRL (I didn't check), there's no need to be coy about it.

slpybear

This is quite possibly the strangest post I have read in some time.

OP, I think you are safe.

JBord

Well, I kind of want the OP booted now...

Just kidding

sethb

If more than half of your 1.2 million points were the results of complaints (rather than stays, credit card usage, etc.) I'd worry about getting kicked out.