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Originally Posted by Often1
(Post 31072359)
You may call it that. But, self-evidently the property does not.
There is a reason for having security protocols which low-level employees do not have the authority to vary. Pretty common, if not universal, in the US for FD people to ask for ID before issuing a new key, whether that happens to be an update, a replacement for a lost card or a replacement for a malfunctioning key. If your wallet is locked in your room when this happens, most properties will issue the key to an employee who accompanies the guest, opens the door, and stays until the ID is produced. Security is a hassle. Would be great to be in a time when one did not need to lock one's door at all. But, we don't. If you mean putting in protocols, what about the simple one of not giving a new guest the key to an already occupied room? Where is that (simple) security protocol? My point is that the convoluted, imaginary scenario in which you have someone knowing the checkout date is the next day, having the room number and name, and a random person who walked in off the screen seems like not something you need to prepare for. |
Originally Posted by s0ssos
(Post 31072388)
My point is that the convoluted, imaginary scenario in which you have someone knowing the checkout date is the next day, having the room number and name, and a random person who walked in off the screen seems like not something you need to prepare for.
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Originally Posted by Antarius
(Post 31072444)
you're looking at a tiny sliver of the use case.
Many people, even "low-level employees", have brains. And I think letting them use their brain is a good thing, not a bad thing. |
Originally Posted by s0ssos
(Post 31072465)
No, I disagree with the whole mentality that front-desk employees should be mindless automatons. I think that is why TSA is useless. Or most security in general.
Many people, even "low-level employees", have brains. And I think letting them use their brain is a good thing, not a bad thing. you are wanting an edge case to have system changes made towards. Wildly different situations. |
Originally Posted by Antarius
(Post 31072489)
no one is saying that. For example, if my key stops working or I leave it in the room, certain hotels dont ask me for ID - because I've stayed there so much, J know everyone and they know me. They have the judgement ability to not have to see my ID.
you are wanting an edge case to have system changes made towards. Wildly different situations. Even though we all understand if you recognize someone's face it is much more "secure" than just checking some ID. |
Maybe hotels and other businesses which handle data which can be misused ought to have a channel which permits one to bypass security features such as ID. You check a box accepting 100% of the liability and responsibility if it goes wrong and the FD can skip the security check.
Not happening and probably a bad idea even if it is contemplated, but I've always thought that people who are willing to take the risk ought to be permitted to do so. |
I am sorry but I don't want the OP finding out my room number and showing up at the front desk just announcing who he is and getting a key.
He's just going to have to suffer and show his ID (What's the big deal?) |
Originally Posted by Often1
(Post 31072500)
Maybe hotels and other businesses which handle data which can be misused ought to have a channel which permits one to bypass security features such as ID. You check a box accepting 100% of the liability and responsibility if it goes wrong and the FD can skip the security check.
Not happening and probably a bad idea even if it is contemplated, but I've always thought that people who are willing to take the risk ought to be permitted to do so. this is such a minor thing that introducing more paperwork and processes is simply not worth it. I'd rather Marriott focus on making mobile keys actually work. |
Originally Posted by Orange County Commuter
(Post 31072511)
I am sorry but I don't want the OP finding out my room number and showing up at the front desk just announcing who he is and getting a key.
He's just going to have to suffer and show his ID (What's the big deal?) I know my room number already and have a key for my room. |
Originally Posted by s0ssos
(Post 31072626)
And how would I do that?
I know my room number already and have a key for my room. You show ID to prove that it's you that is staying in the room that you want a key for. |
Originally Posted by s0ssos
(Post 31072388)
What exactly is your definition of "low-level employee"? Housekeeping, maintenance? Because they obviously have access to your room. Front-desk agents can create any key they wish. Is that secure?
If you mean putting in protocols, what about the simple one of not giving a new guest the key to an already occupied room? Where is that (simple) security protocol? My point is that the convoluted, imaginary scenario in which you have someone knowing the checkout date is the next day, having the room number and name, and a random person who walked in off the screen seems like not something you need to prepare for. Sometimes all of this information is written on the key card sleeve, which is easy to lose. In addition, most people are careless enough about the keycard sleeve that it would be easy for someone to quickly read and remember this information. Moreover often employees in hotel outlets that permit room charges would have the information, which could easily be seen or heard by a random person nearby. I've seen printouts of all of this for the entire hotel at an unoccupied front desk, in an unattended lounge, and in a hotel restaurant at the entrance to breakfast, where guests were expected to check themselves off and sign their initials on the list (so that it was also obvious to others which rooms were currently unoccupied). Personally I would never go back to any hotel that I observed handing out new keycards without demanding photo ID. |
Originally Posted by DYKWIA
(Post 31072685)
Are you being deliberately obtuse?
You show ID to prove that it's you that is staying in the room that you want a key for. |
Originally Posted by MSPeconomist
(Post 31072693)
Sometimes all of this information is written on the key card sleeve, which is easy to lose. In addition, most people are careless enough about the keycard sleeve that it would be easy for someone to quickly read and remember this information. Moreover often employees in hotel outlets that permit room charges would have the information, which could easily be seen or heard by a random person nearby. I've seen printouts of all of this for the entire hotel at an unoccupied front desk, in an unattended lounge, and in a hotel restaurant at the entrance to breakfast, where guests were expected to check themselves off and sign their initials on the list (so that it was also obvious to others which rooms were currently unoccupied). Personally I would never go back to any hotel that I observed handing out new keycards without demanding photo ID. |
Originally Posted by s0ssos
(Post 31072698)
Shouldn't the real problem be fixed then (putting private information out publicly), not just put a bandage on it?
I'd advocate for both being done. |
Originally Posted by s0ssos
(Post 31072694)
Do you have no reading comprehension? Not read anything that transpired?
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