Canadian Marriott Bonvoy American Express Card (General Discussion)
Jun 11, 2019, 11:26 am
#61
Suspended
Join Date: Jan 2011
Location: YYJ
Posts: 2,230
Your Card will be cancelled and you'll receive a replacement Card with a new number.
Damaged Card
Your damaged Card will be reissued with a new number. You can continue using your existing Card until the replacement arrives.
Never Received Card
Your previously issued Card will be cancelled and you’ll receive a replacement with a new Card number.
Stolen Card
Your stolen Card will be cancelled and you’ll receive a replacement with a new Card number.
Jun 13, 2019, 9:43 am
#62
Join Date: Apr 2009
Location: BC, Canada
Programs: Bonvoy Titanium Elite, VSE/MVC Chairman's Club
Posts: 546
Says right on the statement:
Upon your first anniversary: receive an Annual Free Night Award 8-10 weeks after the Annual Reset
Date, starting after your first year of Card membership.
My reset is Apr 10, my annual fee posted Apr 23, so I'm hoping to see my cert in mid-Jun...
Date, starting after your first year of Card membership.
My reset is Apr 10, my annual fee posted Apr 23, so I'm hoping to see my cert in mid-Jun...
Jun 17, 2019, 5:57 am
#63
Join Date: Oct 2012
Posts: 123
Jun 17, 2019, 6:07 am
#64
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,521
Jun 17, 2019, 6:46 am
#66
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,521
I think so. I don’t have one in my account right now, but I think it will show up in the MY ACCOUNT page. (I can see my SNAs there, and the free night was always with it.) It should be the next line after ACCOUNT ACTIVITY and PROMOTIONS.
Jun 23, 2019, 10:42 am
#69
Join Date: Dec 2007
Location: YYZ
Programs: National EE, Hyatt Globalist, Marriott Titanium, IHG Diamond, AC 50K
Posts: 422
Same here. Reached the spend required for the sign up bonus on the second statement but no 60K bonus yet. The points from the spend on the second statement posted however.
Jun 23, 2019, 10:47 am
#70
Join Date: May 2004
Location: YVR
Programs: AC 50K, WS Gold, Bonvoy Plat
Posts: 66
For reference, I received my 61k points from the second statement as well as the base points the same day on my Marriott account.
Jun 25, 2019, 6:45 am
#72
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,521
Missing bonus points
I don't usually use my Cdn Amex at SPG properties as most of my travel is international (and I prefer the US Amex with no forex fees), but I did use it at the Westin Perth. The charge was C$500, yet I received no bonus pts (got 2 pts/$ instead of the 5 pts/$ I was entitled to). I have to say, I'm a bit surprised as this isn't a LC hotel with an unusual name that might not have been coded properly. You'd think that all Westins would automatically get the 5X points. I'll be calling Amex today.
Jun 25, 2019, 12:02 pm
#73
Join Date: Mar 2013
Programs: Aeroplan, Amex AeroPlat
Posts: 977
I don't usually use my Cdn Amex at SPG properties as most of my travel is international (and I prefer the US Amex with no forex fees), but I did use it at the Westin Perth. The charge was C$500, yet I received no bonus pts (got 2 pts/$ instead of the 5 pts/$ I was entitled to). I have to say, I'm a bit surprised as this isn't a LC hotel with an unusual name that might not have been coded properly. You'd think that all Westins would automatically get the 5X points. I'll be calling Amex today.
Jun 25, 2019, 2:47 pm
#74
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,521
Anyhow, called Amex this morning and they opened a case for me. Got a call about 15 mins ago saying the points have been corrected. No explanation as to why this happened in the first place.
Jun 26, 2019, 12:09 am
#75
Join Date: Dec 2009
Programs: SPG Plat
Posts: 459
Why? Were you expecting more or less? It’s 6 pts/$ on the US card, but with the exchange, you still come out a little ahead on the Cdn card. Except you have to pay forex fees.
Anyhow, called Amex this morning and they opened a case for me. Got a call about 15 mins ago saying the points have been corrected. No explanation as to why this happened in the first place.