How to identify a Vistana resort?
#16
Join Date: Jan 2003
Location: DEN
Programs: UA 1P-1MM, Marriott LT Titanium
Posts: 3,930
We stayed at the Sheraton Steamboat last weekend and they never mentioned the whole Vistana thing once. We did ask for a late checkout and were told that 12:00 was the latest they could do. I was aware that it wasn't a standard Sheraton, but didn't know which benefits they might respect. In the end, we got points for the stay, 1 500 point "make a green choice" bonus and I think the Titanium arrival bonus. They are also renovating the kitchens on the property so there is no food option. Note that if you happen to want to stay at this property the kitchen is closed through January 2020.
#17
Join Date: Sep 2002
Location: Heading to Costco for more popcorn...
Programs: UA 1K 2MM Flier, SPG Plt, Hilton Dia
Posts: 8,461
Slightly OT, but outside of North America, there are some legacy Starwood hotels located within (and sharing some facilities with) large timeshare developments. It doesn't seem to affect on property benefits (beyond the fact that they're classified as resorts), but people might want to know as the presence of so many time share units does impact the atmosphere and can cause unanticipated crowding.
#18
Join Date: Oct 2009
Location: Los Angeles, CA
Posts: 932
FYI, the Vistana properties have all recently been removed from the Westin and Sheraton international directories at the main webpage for each chain, westin.marriott.com and sheraton.marriott.com
They're no longer confusingly mixing them in with the conventional hotels, which is good.
If you search specific destinations at the central marriott.com search engine, you'll still see the properties in the search results.
However, their individual pages at marriott.com all now have the logo for "Westin Vacation Club" or "Sheraton Vacation Club" at the top, instead of the normal Westin and Sheraton logos.
The properties also have separate pages at the Vistana.com website.
Here's an example:
https://www.marriott.com/en-us/hotel...llas/overview/
https://www.vistana.com/destinations...s-spa/overview
They're no longer confusingly mixing them in with the conventional hotels, which is good.
If you search specific destinations at the central marriott.com search engine, you'll still see the properties in the search results.
However, their individual pages at marriott.com all now have the logo for "Westin Vacation Club" or "Sheraton Vacation Club" at the top, instead of the normal Westin and Sheraton logos.
The properties also have separate pages at the Vistana.com website.
Here's an example:
https://www.marriott.com/en-us/hotel...llas/overview/
https://www.vistana.com/destinations...s-spa/overview
#20
Join Date: Apr 2014
Location: Phoenix
Programs: United, Hawaiian, American, Southwest, Asia Miles, Qantas, Lufthansa, Alaska, Emirates, Delta, Swiss
Posts: 25
Can someone offer me some insight? I am a Westin timeshare owner and have significant Starpoints banked for next year and I'm looking for some possibilities for 2024. Does anyone have any experience using Starpoints to book Ritz-Carlton Club, Grand Residences, Marriott Vacation Clubs etc.
Thanks in advance.
Thanks in advance.
#21
Join Date: Apr 2009
Location: BC, Canada
Programs: Bonvoy Titanium Elite, VSE/MVC Chairman's Club
Posts: 543
Can someone offer me some insight? I am a Westin timeshare owner and have significant Starpoints banked for next year and I'm looking for some possibilities for 2024. Does anyone have any experience using Starpoints to book Ritz-Carlton Club, Grand Residences, Marriott Vacation Clubs etc.
Thanks in advance.
Thanks in advance.
#22
Join Date: Apr 2006
Posts: 517
I think the issue is more about preventing Vistana stays from qualifying for certain promos. For several years before the change but after the merger, Westin and Sheraton timeshare stays would often earn bonuses available from the different promotions that Marriott would offer. Think the 2X elite nights or x number of points after a certain number of nights or stays. Marriott Vacation Club stays didn't qualify for them unless you paid cash and booked through marriott.com. Marriott owners on Marriott stays didn't qualify. However, the previous branding may have made it hard for them to exclude Westin and Sheraton timeshare owner stays. This change probably fixes that.