Someone started a petition against resort fees
#1
Used to be 'flymanbeast'
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Someone started a petition against resort fees
https://www.change.org/p/marriott-in...tanium-benefit
I thought this is quite interesting
I thought this is quite interesting
#2
Join Date: May 2005
Location: Sydney, Australia
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The resort or destination fees are definitely ridiculous. They are not like airline's baggage fees which can be avoided if you don't check in any bag. If you can't opt out of something, then it should be built in the room rates. Countries like Australia do not allow retailers to advertise prices and taxes separately which would otherwise be misleading to consumers. This must be regulated. It's not a Marriott issue and I doubt Marriott would do anything about it as it would put themselves at a disadvantage against competitors.
What Marriott should do for the very least is giving points on resort fees as they are revenues, not taxes. Waiving it for elites is another good idea but the problem is it may prompt properties that do not have this fee to add it for regular guests. Nobody wants this trend to spread.
What Marriott should do for the very least is giving points on resort fees as they are revenues, not taxes. Waiving it for elites is another good idea but the problem is it may prompt properties that do not have this fee to add it for regular guests. Nobody wants this trend to spread.
#3
Join Date: Aug 2010
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That's adorable.
It's going to take legislation to get anything done about this, and that ain't happening either, unless they aren't getting their full tax load on the resort fees that they do on the room charge
It's going to take legislation to get anything done about this, and that ain't happening either, unless they aren't getting their full tax load on the resort fees that they do on the room charge
#4
Moderator: British Airways Executive Club, Marriott Bonvoy
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Someone started a petition against resort fees
#5
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Both adorable and naive.
Those fees are a major revenue source and people tend to overrate their value as customers. Worse yet, even if the fees are eliminated, it is not as though total room cost is going to drop. What most people here would argue for is that the advertised room rate include all mandatory property-imposed fees so that the sort function on various websites is not tricked.
Neither Congress nor the FTC are willing to take this on. So, it is dead as an issue.
Those fees are a major revenue source and people tend to overrate their value as customers. Worse yet, even if the fees are eliminated, it is not as though total room cost is going to drop. What most people here would argue for is that the advertised room rate include all mandatory property-imposed fees so that the sort function on various websites is not tricked.
Neither Congress nor the FTC are willing to take this on. So, it is dead as an issue.
#6
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It's more naive to think that there is a 0% chance of them being waived as a higher-tier benefit...enough bad publicity and maybe Marriott actually starts to care more about its customers
#7
Join Date: Jan 2010
Posts: 698
a better petition would have been one asking that hidden fees be included in the base rate and not hidden
that accomplishes a number of things such as not misleading folks and making it easier to compare properties
i wouldnt be opposed to such legislation that bars any type of hidden fee. most of europe operates this way and has for some time.
that accomplishes a number of things such as not misleading folks and making it easier to compare properties
i wouldnt be opposed to such legislation that bars any type of hidden fee. most of europe operates this way and has for some time.
#8
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I thought that I read somewhere that the petition was to eliminate the fees for Ambassador guests only, it being the desire of the petition originators to make more of a distinction between Ambassador status and plain old Titanium.
#9
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#10
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I'll sign it just because, but this isn't the answer. The real answer is that these fees need to be outlawed with legislation. Hotels have proven time and time and time again that they cannot be trusted to behave ethically or regulate themselves. This is a vital consumer protection issue.
To suggest that it's acceptable for hotels to defraud Gold, Silver, and no-status members is not right.
To suggest that it's acceptable for hotels to defraud Gold, Silver, and no-status members is not right.
#11
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This morning, they literally sent me an email promotion titled "Across the US: Get 500 points every night." The fine print of the email shows exactly SIX participating properties (a completely random six properties that I've never set foot in), making that I guess a record-breaking 99.9% opt-out rate.
At this point, I seriously feel like I'm being trolled by Marriott. They really do not care.
#12
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If the fee is obligatory, with no chance to be waived, it should be included into the rate.
Maybe someone could start a $10 nightly rate with $500 destination fee that covers for :
Buffet breakfast, provide bed and bedding to sleep on, provide housekeeping and turn down service, toiletries, parking, and premium wifi.
#13
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#14
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I seem to recall an early Obama-era (2008 to 2010ish) bit of federal legislation that was proposed that would forbid US hotels from falsely lowering their advertised price and then jacking up the price at the desk with "resort fees". It amounted to bait-and-switch...I also remember it was bipartisan and had the support of both parties.
But what I don't remember is what became of it...anyone know?
But what I don't remember is what became of it...anyone know?
#15
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