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Someone started a petition against resort fees

Someone started a petition against resort fees

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Old Mar 27, 19, 3:19 am
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Someone started a petition against resort fees

https://www.change.org/p/marriott-in...tanium-benefit
I thought this is quite interesting
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Old Mar 27, 19, 4:08 am
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The resort or destination fees are definitely ridiculous. They are not like airline's baggage fees which can be avoided if you don't check in any bag. If you can't opt out of something, then it should be built in the room rates. Countries like Australia do not allow retailers to advertise prices and taxes separately which would otherwise be misleading to consumers. This must be regulated. It's not a Marriott issue and I doubt Marriott would do anything about it as it would put themselves at a disadvantage against competitors.

What Marriott should do for the very least is giving points on resort fees as they are revenues, not taxes. Waiving it for elites is another good idea but the problem is it may prompt properties that do not have this fee to add it for regular guests. Nobody wants this trend to spread.
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Old Mar 27, 19, 4:23 am
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That's adorable.

It's going to take legislation to get anything done about this, and that ain't happening either, unless they aren't getting their full tax load on the resort fees that they do on the room charge
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Old Mar 27, 19, 5:05 am
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Someone started a petition against resort fees
Just for clarification, the petition is proposing waiving resort fees for Bonvoy Elites, not against the fees themselves.
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Old Mar 27, 19, 5:38 am
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Both adorable and naive.

Those fees are a major revenue source and people tend to overrate their value as customers. Worse yet, even if the fees are eliminated, it is not as though total room cost is going to drop. What most people here would argue for is that the advertised room rate include all mandatory property-imposed fees so that the sort function on various websites is not tricked.

Neither Congress nor the FTC are willing to take this on. So, it is dead as an issue.
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Old Mar 27, 19, 6:25 am
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It's more naive to think that there is a 0% chance of them being waived as a higher-tier benefit...enough bad publicity and maybe Marriott actually starts to care more about its customers
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Old Mar 27, 19, 7:04 am
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a better petition would have been one asking that hidden fees be included in the base rate and not hidden

that accomplishes a number of things such as not misleading folks and making it easier to compare properties

i wouldnt be opposed to such legislation that bars any type of hidden fee. most of europe operates this way and has for some time.
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Old Mar 27, 19, 7:29 am
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Originally Posted by Oxon Flyer View Post
Just for clarification, the petition is proposing waiving resort fees for Bonvoy Elites, not against the fees themselves.
I thought that I read somewhere that the petition was to eliminate the fees for Ambassador guests only, it being the desire of the petition originators to make more of a distinction between Ambassador status and plain old Titanium.
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Old Mar 27, 19, 8:03 am
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Originally Posted by Dr. HFH View Post
I thought that I read somewhere that the petition was to eliminate the fees for Ambassador guests only,
Perhaps you can click on the link and read the title of the petition.
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Last edited by CPRich; Mar 27, 19 at 8:13 am
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Old Mar 27, 19, 8:57 am
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I'll sign it just because, but this isn't the answer. The real answer is that these fees need to be outlawed with legislation. Hotels have proven time and time and time again that they cannot be trusted to behave ethically or regulate themselves. This is a vital consumer protection issue.

To suggest that it's acceptable for hotels to defraud Gold, Silver, and no-status members is not right.
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Old Mar 27, 19, 9:00 am
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Originally Posted by UA-NYC View Post
enough bad publicity and maybe Marriott actually starts to care more about its customers
What is it that gives you this hope? Marriott is presiding over a program merger that has been a complete technology, customer service, and PR trash fire. They don't seem to have any self-awareness whatsoever.

This morning, they literally sent me an email promotion titled "Across the US: Get 500 points every night." The fine print of the email shows exactly SIX participating properties (a completely random six properties that I've never set foot in), making that I guess a record-breaking 99.9% opt-out rate.

At this point, I seriously feel like I'm being trolled by Marriott. They really do not care.
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Old Mar 27, 19, 9:02 am
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Originally Posted by pinniped View Post
. The real answer is that these fees need to be outlawed with legislation. .
Agreed!
If the fee is obligatory, with no chance to be waived, it should be included into the rate.

Maybe someone could start a $10 nightly rate with $500 destination fee that covers for :
Buffet breakfast, provide bed and bedding to sleep on, provide housekeeping and turn down service, toiletries, parking, and premium wifi.

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Old Mar 27, 19, 9:12 am
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Originally Posted by CPRich View Post
Perhaps you can click on the link and read the title of the petition.
Or, you could just have told me. Thanks for the help. Reminds me of those posts where someone asks a question, and someone else posts where s/he can look up the answer instead of just providing it.
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Old Mar 27, 19, 9:48 am
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I seem to recall an early Obama-era (2008 to 2010ish) bit of federal legislation that was proposed that would forbid US hotels from falsely lowering their advertised price and then jacking up the price at the desk with "resort fees". It amounted to bait-and-switch...I also remember it was bipartisan and had the support of both parties.

But what I don't remember is what became of it...anyone know?
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Old Mar 27, 19, 9:58 am
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Originally Posted by kaizen7 View Post
Maybe someone could start a $10 nightly rate with $500 destination fee that covers for
Las Vegas is about to ask you to hold its beer.

Resort fees already often exceed the base room rate there.
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