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The Westin Pittsburgh, PA [Master Thread]
A brief view of my week spent at this property for a conference. Yeah it’s a big conference hotel so I shouldn’t of expected much. But I got even less than what I expected. High/low points: Showers are great, bell staff is great (Ricky and Leroy especially) Bill’s burger bar is a decent restaurant with great craft beer. The first room I was allotted was right next to housekeeping: second room was filled with cigarette smoke even though it’s a non-smoking hotel: the third room had a fighting/partying couple next door for several nights of my stay. I could’ve moved but I was really tired of moving. Housekeeping was extremely lax and left dirty towels in the bathtub, didn’t replenish basic supplies. And the heavenly bed definitely needs replacing – I had a heavenly bed for several years so I know what they’re like. This was definitely on it’s last legs. All that said - – the manager definitely made things right and comped my Non- room charges, about the equivalent of a one night stay. I felt this was a very satisfactory resolution, but it came after several conversations with front desk personnel. I’d like to go back to Pittsburgh as I really enjoyed my stay but I don’t think I’ll stay at a Marriott branded hotel next time. |
Thanks for the review. Much appreciated.
Pittsburgh has multiple Marriott options (Marriott, Renaissance, new Autograph Collection, AC, etc), so the not staying at a Marriott branded hotel based on a single property doesn't really make sense to me, but that's certainly your option if you get back to the area. Cheers. |
Having read the various reviews of the other Marriott properties
I probably stay at the Renaissance if I could afford it, but the other ones don’t have much appeal for me.
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Yes, the Renn is certainly the top recommendation. I never understood why Westin dropped the William Penn, a classic old hotel, to pick up the generic convention center property. I guess it's more profitable given the number of rooms
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Originally Posted by squeakr
(Post 30894965)
I probably stay at the Renaissance if I could afford it, but the other ones don’t have much appeal for me.
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One of the first hotels in a while to deliberately mention my high floor preference in my Marriott profile - nice to see that properties do read these.
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Perhaps, I just had low expectations for my first hotel in Pittsburgh, but I left the Westin Pittsburgh feeling like this was a positive hotel experience. The property is definitely from another decade and is probably ready for a renovation at some point, but I’ve seen older. Here are my impressions:
Overall, I would have no issue returning here, even without renovations. Photos: https://cimg9.ibsrv.net/gimg/www.fly...8d0323543.jpeg https://cimg1.ibsrv.net/gimg/www.fly...d061e99c6.jpeg https://cimg2.ibsrv.net/gimg/www.fly...c2ca8e034.jpeg https://cimg3.ibsrv.net/gimg/www.fly...50d28bb30.jpeg https://cimg5.ibsrv.net/gimg/www.fly...b70213fdf.jpeg https://cimg6.ibsrv.net/gimg/www.fly...40c11e612.jpeg https://cimg7.ibsrv.net/gimg/www.fly...8ff3f0ae2.jpeg https://cimg0.ibsrv.net/gimg/www.fly...b537dca33.jpeg https://cimg1.ibsrv.net/gimg/www.fly...cac558c09.jpeg https://cimg2.ibsrv.net/gimg/www.fly...c172e196e.jpeg https://cimg3.ibsrv.net/gimg/www.fly...9a2c9b14d.jpeg https://cimg4.ibsrv.net/gimg/www.fly...4a2dd8779.jpeg https://cimg5.ibsrv.net/gimg/www.fly...65bb9863f.jpeg https://cimg8.ibsrv.net/gimg/www.fly...c9000e220.jpeg https://cimg9.ibsrv.net/gimg/www.fly...357237732.jpeg https://cimg1.ibsrv.net/gimg/www.fly...273a47d9b.jpeg https://cimg4.ibsrv.net/gimg/www.fly...3f6b55141.jpeg https://cimg5.ibsrv.net/gimg/www.fly...b19213436.jpeg https://cimg6.ibsrv.net/gimg/www.fly...dcc614dea.jpeg https://cimg8.ibsrv.net/gimg/www.fly...8e6cf359e.jpeg https://cimg0.ibsrv.net/gimg/www.fly...dc2609c3d.jpeg https://cimg1.ibsrv.net/gimg/www.fly...4c1a72464.jpeg https://cimg3.ibsrv.net/gimg/www.fly...3cb46399f.jpeg https://cimg4.ibsrv.net/gimg/www.fly...2fcb9874e.jpeg https://cimg5.ibsrv.net/gimg/www.fly...cc5bd2ad5.jpeg https://cimg6.ibsrv.net/gimg/www.fly...7f4f505de.jpeg https://cimg7.ibsrv.net/gimg/www.fly...da6163f55.jpeg |
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