Sheraton has a new logo
#32
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Nice logo, but I'll always think of this as a downmarket brand. Hotels that couldn't make the cut as Marriotts, Westins, or Renaissances. Sort of like Doubletree is to Hilton.
I assume its main purpose is to serve as a landing place within the portfolio for subpar properties. Occasionally, I'm in a very good Sheraton and I can't help but think "they should reflag this to something better."
I assume its main purpose is to serve as a landing place within the portfolio for subpar properties. Occasionally, I'm in a very good Sheraton and I can't help but think "they should reflag this to something better."
Post-acquisition, Marriott's Delta brand seems to be the dumping ground for both re-flaggings and new-build properties with owners who don't want to built and outfit a property to the standards of the other full-service brands; namely Marriott, Westin, and Renaissance.
#33
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Anyway, probably the least of Marriott's concerns. I don't actually see many Grand Sheratons in practice.
#34
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@hockeyinsider: But you forgot about the other 'restaurants' at the property:
...
Yes, there's a TV, and there's beer, therefore it's their "Signature sports bar!" But this isn't the warm, cozy type of place I want to have a drink at the end of the night...which is a shame. This used to be a decent bar before the recent redecoration:
...
Yes, there's a TV, and there's beer, therefore it's their "Signature sports bar!" But this isn't the warm, cozy type of place I want to have a drink at the end of the night...which is a shame. This used to be a decent bar before the recent redecoration:
#35
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I see an Elysian tap.
If there's Space Dust coming out of that, then you all are wrong and this is a great sports bar. I mean, it looks like it has one TV. And they probably put sports on it. Pool table...that's kinda sportsy. Bartender, another Space Dust please!!
If there's Space Dust coming out of that, then you all are wrong and this is a great sports bar. I mean, it looks like it has one TV. And they probably put sports on it. Pool table...that's kinda sportsy. Bartender, another Space Dust please!!
#36
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Marriott International can change brand logos, but getting properties to use the right branding is difficult when a majority of the properties are managed by third-party management companies.
Here's an example of a third-party management company, Spire, using three different Marriott logos:
The logo for the Marriott Los Angeles Burbank Airport Hotel is based on Marriott's pre-2014 logo:
Here's an example of a third-party management company, Spire, using three different Marriott logos:
The logo for the Marriott Los Angeles Burbank Airport Hotel is based on Marriott's pre-2014 logo:
Last edited by hockeyinsider; Mar 13, 2019 at 4:22 pm Reason: typo
#37
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Marriott International can change brand logos, but getting properties to use the right branding is difficult when a majority of the properties are managed by third-party management companies.
The logo for the Marriott Los Angeles Burbank Airport Hotel is based on Marriott's pre-2014 logo:
The logo for the Marriott Los Angeles Burbank Airport Hotel is based on Marriott's pre-2014 logo:
#38
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There's something about this new Sheraton logo that's not quite right. On screen, the image is prone to 'dance' on the eyes, particularly when scrolling, and it looks a bit like one of those optical illusions where you see blocks of shading in the white areas where there isn't anything.
#39
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Honestly at this point I would rather they stay stuck in the past. When Marriott chooses to innovate we get gems such as Fresh Bites room service.
#40
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I was willing to make the trade-off for most of my stays: the style is a little boring, but stuff works. Customer service, the loyalty program, the quality of the properties themselves.
The problem is that when the systems, service, and loyalty program are in shambles, boring and traditional starts to feel like outdated, broken, and unprofessional. Now in 2019, I look at Hilton as the one that has stepped its game up with both aesthetic and technology, and has a customer service function that isn't a complete trashfire, thus leaving Marriott in the dust.
#41
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There was a point in time where I would have said Marriott's greatest strength was consistency. High quality, well-trained staff, and a sort of traditional aesthetic but one that always lived up to a certain standard. By contrast, many other brands like Hilton and Sheraton were quite variable - you didn't know exactly what you were going to get when you tried out a new property. Stuff worked well at Marriott, and on the rare occasion it didn't someone solved the problem quickly and professionally.
I was willing to make the trade-off for most of my stays: the style is a little boring, but stuff works. Customer service, the loyalty program, the quality of the properties themselves.
The problem is that when the systems, service, and loyalty program are in shambles, boring and traditional starts to feel like outdated, broken, and unprofessional. Now in 2019, I look at Hilton as the one that has stepped its game up with both aesthetic and technology, and has a customer service function that isn't a complete trashfire, thus leaving Marriott in the dust.
I was willing to make the trade-off for most of my stays: the style is a little boring, but stuff works. Customer service, the loyalty program, the quality of the properties themselves.
The problem is that when the systems, service, and loyalty program are in shambles, boring and traditional starts to feel like outdated, broken, and unprofessional. Now in 2019, I look at Hilton as the one that has stepped its game up with both aesthetic and technology, and has a customer service function that isn't a complete trashfire, thus leaving Marriott in the dust.
Owners and developers don't seem willing to invest in genuinely full-service Marriott properties because they can make as much or more money with a limited-service brand, thanks not only to high labor costs but also to high staffing turnover because, unlike other countries, hospitality in the United States is more of a low-wage "job" as opposed to a career.
Personally, I put the blame on Marriott allowing most of its properties, across all brands, to be managed by third-party management companies. I find Marriott-managed properties to almost always be better.
Last edited by hockeyinsider; Mar 14, 2019 at 10:19 am Reason: typo
#42
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There was a point in time where I would have said Marriott's greatest strength was consistency. High quality, well-trained staff, and a sort of traditional aesthetic but one that always lived up to a certain standard. By contrast, many other brands like Hilton and Sheraton were quite variable - you didn't know exactly what you were going to get when you tried out a new property. Stuff worked well at Marriott, and on the rare occasion it didn't someone solved the problem quickly and professionally.
I was willing to make the trade-off for most of my stays: the style is a little boring, but stuff works. Customer service, the loyalty program, the quality of the properties themselves.
The problem is that when the systems, service, and loyalty program are in shambles, boring and traditional starts to feel like outdated, broken, and unprofessional. Now in 2019, I look at Hilton as the one that has stepped its game up with both aesthetic and technology, and has a customer service function that isn't a complete trashfire, thus leaving Marriott in the dust.
I was willing to make the trade-off for most of my stays: the style is a little boring, but stuff works. Customer service, the loyalty program, the quality of the properties themselves.
The problem is that when the systems, service, and loyalty program are in shambles, boring and traditional starts to feel like outdated, broken, and unprofessional. Now in 2019, I look at Hilton as the one that has stepped its game up with both aesthetic and technology, and has a customer service function that isn't a complete trashfire, thus leaving Marriott in the dust.
I had been booking away from Hilton after Blackstone raped the company; based on your comments, I'll have to give them a closer look.