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2019 Q1 'Double Take' global promo, 19 Mar - 4 Jun, register from 5 Mar.

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Old Feb 25, 2019, 12:00 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Oxon Flyer
ATTENTION!!! Many Users are reporting error when trying to enroll. The only option right now is to call Marriott if that is happening to you.

'Double Take' promo : double points, from the second stay onwards, March 19 and June 4, 2019


Earn Even More. Marriott Bonvoy U.S. Card Members earn an exclusive bonus of 500 additional points for weekend stays** — starting with the first stay.

**A "weekend stay" is defined as a stay that includes a Friday or Saturday night regardless of where the hotel is located.

Registration for the Double Take global promotion begins on 5 March, 2019.

T&C:

Registration of your Marriott Bonvoy account is required. Marriott Bonvoy™ members who register for this promotion by May 21, 2019 will earn double points per stay, starting with their second stay during the promotion earning period. The double points earning is only applicable to members’ base points earned per stay. The promotion earning period is for stays between March 19, 2019 and June 4, 2019, at participating Marriott Bonvoy™ properties. A 'stay' is defined as consecutive nights spent at the same hotel, regardless of check-in/check-out activity. Rooms booked through most third party online retailers and select travel agency bookings are ineligible to earn for this promotion. The member receiving this offer has been targeted and the offer is not transferable. ExecuStay, Marriott Executive Apartments and Marriott Vacation Club® owner-occupied weeks are not eligible for bonus points and nights spent while redeeming an award are not eligible for bonus points. Only one room per hotel is counted toward a member’s nights or stay. Members electing to earn miles are not eligible for this promotion. For a list of current participating brands, visit www.marriott.com/loyalty/earn/hotels.mi. All Marriott Bonvoy™ terms and conditions apply. See www.marriott.com/loyalty/terms/default.mi for more information. Visit marriottbonvoy.com/DoubleTake or call 888-MARRIOTT (888-627-7468) for complete details.

As part of this promotion, Marriott Bonvoy members who are the primary account holder of a U.S.-issued Marriott Bonvoy co-brand credit card (Marriott Bonvoy Brilliant™ American Express® Card, Marriott Bonvoy Business™ American Express® Card, Marriott Bonvoy™ American Express® Card, Marriott Bonvoy Boundless™ Credit Card from Chase, Marriott Bonvoy™ Premier Credit Card from Chase, Marriott Bonvoy™ Premier Plus Business Credit Card from Chase, Marriott Bonvoy™ Credit Card from Chase, Marriott Bonvoy Business™ Credit Card from Chase and/or The Ritz-Carlton™ Credit Card from JPMorgan) will earn 500 bonus points per weekend stay, including the first weekend stay, at participating Marriott Bonvoy properties during the promotion earning period. A ‘weekend stay’ is defined as a stay that includes a Friday or Saturday night regardless of where the hotel is located. The 500 bonus points per weekend stay is in addition to any double bonus points earned. Marriott Bonvoy member’s card account must be open as of May 21, 2019 in order to qualify for the Card Member bonus. To be eligible to receive the Card Member bonus, Card Member must have an active Marriott Bonvoy member account linked to their credit card that was used to register for this promotion. Bonus points will be awarded to the member’s account up to six weeks after the promotion ends.

This promotional offer is not provided by Chase Bank USA, N.A. or American Express. Fulfillment of this offer and its respective terms, conditions and restrictions are the sole responsibility of Marriott International, Inc.

FAQs

Q : Does a 1-night stay count as the first stay ?
A : Yes, this would count as the first stay as long as the one night falls within the promotion period.

Q : Does an award stay count as the first stay ?
A : No, full award stays do not count towards this offer as a first stay.

Q : Does a stay that straddles the start / end date of the promotion period count ?
A : If you check-in before March 19 but check-out after, that stay will count as a Double Take stay. Likewise, if you check-in before June 4, that stay will count as a Double Take stay, even if you check out after.

Q : Which points are doubled ?
A : Double points are only applicable to the base points you’ll earn on a stay.

Q: If a member is enrolled in both Double Take and "Exclusively For You: Double Points" promotion, will they earn for both promotions?
A: Yes, if the Stay meets the qualifications for both promotions, the member will get quadruple points.
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2019 Q1 'Double Take' global promo, 19 Mar - 4 Jun, register from 5 Mar.

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Old Mar 7, 2019, 9:23 am
  #196  
 
Join Date: Sep 2010
Location: Chicago
Programs: Hyatt Glob; UA 1K; BonVoyage LTT (RIP SPG); HH Dia; JX Insighter
Posts: 1,642
Originally Posted by CLEguy
Lurker team tells me my wife's account is signed up for the promo. However, I still don't see it listed either online or in the app, and the promo homepage continues to have the "page you seek is no longer available" error. So I'm somewhat perplexed
Final update to this. It was the Lurker team who signed my wife up when I reached out. They advised that the promo may take 2-3 days to appear after that point, and I see that it's on her account this morning. Once again, Lurkers to the rescue. ^
margarita girl likes this.
CLEguy is offline  
Old Mar 7, 2019, 12:32 pm
  #197  
 
Join Date: Aug 2008
Location: Somewhere in Florida
Posts: 2,616
Originally Posted by Lizie
Deliberate so it's harder to tie them down if you want to sue them.
Never confuse incompetence with intelligence. I can assure you that the former is in play here, not the latter.
uanj, margarita girl and Toula like this.
KRSW is offline  
Old Mar 7, 2019, 2:24 pm
  #198  
 
Join Date: Sep 2015
Location: BOS
Programs: Hyatt Glob/UA Gold
Posts: 612
Originally Posted by Marriott Bonvoy Lurker
It's a global offer, so yes.
I stayed on hold for about 15 minutes only to get a CSR who said she didn't have the ability to sign me up for _any_ promotions and couldn't look up info about this specific promo. She went off and did something for 5 minutes and came back and said she couldn't do anything for me. Hang up and call again? Something else?
joachimm is offline  
Old Mar 7, 2019, 2:26 pm
  #199  
Company Representative, Marriott Bonvoy
 
Join Date: Feb 2019
Programs: Marriott Bonvoy
Posts: 690
Originally Posted by joachimm
...Hang up and call again? Something else?
My apologies for the inconvenience, but yes. And, if you get someone else who says the same thing, please escalate it to a supervisor.
Marriott Bonvoy Lurker is offline  
Old Mar 7, 2019, 2:34 pm
  #200  
tnw
 
Join Date: Mar 2005
Location: Southern California
Programs: Marriott Bonvoy LTTE, Hilton Diamond, Hyatt
Posts: 215
Tried yesterday and today to register and keep landing on the page that states " I have landed on a page that is no longer available". Tried calling Customer Service and they said I was not eligible for this promo. I thought it was a non targeted promotion?
tnw is offline  
Old Mar 7, 2019, 2:43 pm
  #201  
 
Join Date: Sep 2015
Location: BOS
Programs: Hyatt Glob/UA Gold
Posts: 612
Originally Posted by Marriott Bonvoy Lurker
My apologies for the inconvenience, but yes. And, if you get someone else who says the same thing, please escalate it to a supervisor.
I tried, asking "is there anyone that you can check with?". I'll ask specifically that they check with a supervisor next. Thanks
joachimm is offline  
Old Mar 7, 2019, 10:51 pm
  #202  
 
Join Date: Jun 2017
Location: Singapore
Programs: EXP PLT, UA1K, QF Gold
Posts: 20
Singapore Based Platinum member - trying to sign up & get the error page - email Bonvoy customer support and have had no reply after 48 hours.

Can anyone confirm if this is targeted or open to any member and the Marriott system is buggy?
GlobalTvller is offline  
Old Mar 7, 2019, 11:04 pm
  #203  
 
Join Date: Dec 2007
Location: SFO
Posts: 4,911
Originally Posted by GlobalTvller
Singapore Based Platinum member - trying to sign up & get the error page - email Bonvoy customer support and have had no reply after 48 hours.

Can anyone confirm if this is targeted or open to any member and the Marriott system is buggy?
did you logout and login again? Even if errors initially, you may have been registered.
myperks is offline  
Old Mar 7, 2019, 11:06 pm
  #204  
Company Representative, Marriott Bonvoy
 
Join Date: Feb 2019
Programs: Marriott Bonvoy
Posts: 1,084
Originally Posted by GlobalTvller
Singapore Based Platinum member - trying to sign up & get the error page - email Bonvoy customer support and have had no reply after 48 hours.

Can anyone confirm if this is targeted or open to any member and the Marriott system is buggy?
Hi GlobalTvller,

We will be able to look into it for you. Please send us a private message with your account number to do so.

Best regards,

Chie Ling Chua
Social Media Specialist
Marriott International
[email protected]
Dav77 likes this.
Marriott Bonvoy Lurker II is offline  
Old Mar 7, 2019, 11:07 pm
  #205  
 
Join Date: Sep 2007
Location: Singapore
Programs: TG Gold, MPC Silver, Bonvoy Ambassador
Posts: 563
Also a SG based member (Titanium), I got the promotion and successfully signed up.
newshound is offline  
Old Mar 8, 2019, 1:44 am
  #206  
 
Join Date: Nov 2007
Location: DFW
Programs: Marriott Lifetime Titanium, HH Gold, AA Lifetime Gold, United Silver, BA Gold
Posts: 864
I am US based. Tried the Registration link in the wiki and get the following error:

https://www.marriott.com/marriott/in...ionUnavailable

You may have received this message because the page you seek is no longer available on the Marriott website.
If you wish to make a hotel reservation, please use the Find & Reserve search card.
You can also try using the links listed below to find the page you’re looking for. Or, go to the home page and try navigating from there.
DFWsakp is offline  
Old Mar 8, 2019, 3:07 am
  #207  
 
Join Date: Jun 2017
Location: Singapore
Programs: EXP PLT, UA1K, QF Gold
Posts: 20
Called the Bonvoy phone team and they set m up for the promo with no issues
GlobalTvller is offline  
Old Mar 8, 2019, 5:47 am
  #208  
 
Join Date: Mar 2004
Location: Toronto, Canada
Programs: Altitude 100K Super Elite; AC Million Miles; Emirates Gold; Bonvoy lifetime Platinum Elite;
Posts: 350
Tried to sign up and got the familiar error message. Waited til after March 3rd as suggested. Tried to sign up again. Got the same error message. And now the promotion has disappeared from the promotions page on the app.

Bonvoy. What a joke.
Mustang Sally is offline  
Old Mar 8, 2019, 6:14 am
  #209  
FlyerTalk Evangelist
 
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,510
Originally Posted by Mustang Sally
Tried to sign up and got the familiar error message. Waited til after March 3rd as suggested. Tried to sign up again. Got the same error message. And now the promotion has disappeared from the promotions page on the app.

Bonvoy. What a joke.

You’ll have to call. My account has finally been updated to show the promo about 24 hrs after I called to register.
margarita girl is offline  
Old Mar 8, 2019, 7:54 am
  #210  
 
Join Date: Apr 2004
Programs: AA Plat/2MM, DL Silver, UA Silver (via Marr), Marr LTT, HH Gold (via cc), Hyatt Disc
Posts: 1,039
They should change the company name to Marro, cause there obviously isn't any IT in Marriott
bosman is offline  


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