Incident at palm beach gardens Marriott
#16
#17
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Could the property have minimum stay requirements for award nights?
#18
#19
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they dont kick people out though. Several properties that exited continue to honor existing bookings, albeit without elite benefits past the drop date.
#20
Join Date: May 2002
Programs: AAdvantage Platinum, United Silver, Marriott Titanium Elite
Posts: 2,276
I looked at the Facebook page for the Palm Beach Gardens Marriott: https://www.facebook.com/PalmBeachGardensMarriott/
On January 8, 2019, the hotel posted that its was hiring. The post started with this: "The Palm Beach Gardens Marriott is currently looking for passionate hoteliers to join our team! We are thrilled to announce our $17 million dollar transformation has begun so now is the perfect time to be a member of our team!"
This post suggests that the hotel was not planning close this month.
The closure could be related to the "$17 million transformation" (renovation) — possibly because something went wrong, causing damage; or something was discovered that prevents the property from operating; or due to a financial situation related to the renovation.
This is all just speculation. I imagine we'll learn the real story soon.
On January 8, 2019, the hotel posted that its was hiring. The post started with this: "The Palm Beach Gardens Marriott is currently looking for passionate hoteliers to join our team! We are thrilled to announce our $17 million dollar transformation has begun so now is the perfect time to be a member of our team!"
This post suggests that the hotel was not planning close this month.
The closure could be related to the "$17 million transformation" (renovation) — possibly because something went wrong, causing damage; or something was discovered that prevents the property from operating; or due to a financial situation related to the renovation.
This is all just speculation. I imagine we'll learn the real story soon.
#22
Join Date: Apr 2003
Location: SLC/HEL/Anywhere with a Beach
Programs: Marriott Ambassador; AA EXP 3MM; AS MVP, Hilton Gold, CH-47/UH-60/C-23/C-130 VET
Posts: 5,234
https://www.marriott.com/hotels/trav...dens-marriott/
Definitely working at the Palm Beach Gardens Marriott. $381 a night ...for March 20
#23
Join Date: Jul 2015
Programs: HH Diamond, HGVC, WN RR, National Exec, Avis Preferred
Posts: 1,056
I found this review posted on TripAdvisor yesterday:
Skip this one. It was tired looking to begin with and then we had to evacuate for a fire. The staff’s response was awful. Sorry...come back in the morning and walk up 10 flights to get your own luggage. No help/no apology. Really embarrassing property for Marriott. We did move across the street to the Hampton in the middle of the night after the fire. That property, and staff, were great.
I have a stay at the nearby Hilton Garden Inn next week and its was sold out earlier this week. The PGA tournament is in PBG next week.
Skip this one. It was tired looking to begin with and then we had to evacuate for a fire. The staff’s response was awful. Sorry...come back in the morning and walk up 10 flights to get your own luggage. No help/no apology. Really embarrassing property for Marriott. We did move across the street to the Hampton in the middle of the night after the fire. That property, and staff, were great.
I have a stay at the nearby Hilton Garden Inn next week and its was sold out earlier this week. The PGA tournament is in PBG next week.
Last edited by birdiedouble; Feb 17, 2019 at 7:50 pm
#24
Join Date: Jan 2009
Location: TUL
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https://www.marriott.com/hotels/trav...dens-marriott/
Definitely working at the Palm Beach Gardens Marriott. $381 a night ...for March 20
Definitely working at the Palm Beach Gardens Marriott. $381 a night ...for March 20
I now see multiple dates of availability including the dates I previously checked. Marriott IT is sooooo frustrating!
#25
Join Date: Apr 2003
Location: SLC/HEL/Anywhere with a Beach
Programs: Marriott Ambassador; AA EXP 3MM; AS MVP, Hilton Gold, CH-47/UH-60/C-23/C-130 VET
Posts: 5,234
+1
I was booking some rooms this week at a different property. The AAA rates were $100 more than the member rates ... waiting to see the 4Q results and reports on forward reservations!
#26
Join Date: Jan 2010
Location: New York and Vienna
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A simple phone call cleared up the mystery. Something ("the incident") happened at the property Friday night that forced the evacuation of the entire hotel.
It is closed until Thursday, according to the very apologetic and somewhat shell shocked sounding Front Desk Clerk.
It is closed until Thursday, according to the very apologetic and somewhat shell shocked sounding Front Desk Clerk.
#27
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A simple phone call cleared up the mystery. Something ("the incident") happened at the property Friday night that forced the evacuation of the entire hotel.
It is closed until Thursday, according to the very apologetic and somewhat shell shocked sounding Front Desk Clerk.
It is closed until Thursday, according to the very apologetic and somewhat shell shocked sounding Front Desk Clerk.
But what was the nature of the incident? Why is the hotel being so mysterious about it?
#28
#30
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