Millions of points, out of the blue.
Feb 19, 2019, 8:33 am
#46
Join Date: Feb 2006
Location: Cockeysville, MD
Programs: Marriott Rewards Lifetime Titanium, Amex Plat, Hertz Gold 5*, National Exec, AA Plat
Posts: 9,467
I would bet the the T's and C's someplace state the points have no cash value-though I didn't check out of laziness.
Feb 19, 2019, 8:55 am
#47
Moderator, Marriott Bonvoy & FlyerTalk Evangelist
Join Date: Oct 2002
Location: McKinney, TX, USA
Programs: United Silver; AA Plat/2MM; Marriott LT Titanium; Hilton Gold
Posts: 11,727
Feb 19, 2019, 9:08 am
#48
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
Feb 19, 2019, 10:54 am
#50
Ambassador: World of Hyatt
Join Date: Apr 2000
Location: San Diego,CA
Posts: 10,079
Looking at their new award categories that windfall of mistaken points should get you a free night at a Marriott Courtyard 
Kidding aside as much as Marriott is in Chaos I would do the right thing
However I would contact corporate and have something on official record
as reservations and customer service can barely book or modify a reservation correctly
I’ve never seen a corporate melt down in all my decades of travel
I will book through a 3rd party then deal with the level of incompetence I’ve witnessed repeatedly in their call centers
Truly shocking
If you need a contact at Marriott corporate I can assist
Kidding aside as much as Marriott is in Chaos I would do the right thing
However I would contact corporate and have something on official record
as reservations and customer service can barely book or modify a reservation correctly
I’ve never seen a corporate melt down in all my decades of travel
I will book through a 3rd party then deal with the level of incompetence I’ve witnessed repeatedly in their call centers
Truly shocking
If you need a contact at Marriott corporate I can assist
Feb 19, 2019, 1:55 pm
#52
Join Date: Jun 2003
Location: Tampa, FL
Programs: Hilton Diamond, Delta Platinum
Posts: 1,732
I would definitely not just call Marriott. I would call the head of the rewards program and let him know the details. I would imagine that he would be more apt to give you some sort of reward for returning that large a number of miles. Better yet, call the media and report it. Ask for their help in getting in touch with the head of the rewards program. Maybe if they are put under media scrutiny, they will pony up with a thank you gesture. I find it rather annoying that many times when these types of situations happen and the traveler does the right thing by reporting it, the company does absolutely NOTHING. I would imagine a week-long stay at any property would be a good reward for over $800k worth of miles being reported.
Feb 19, 2019, 1:59 pm
#53
Join Date: Jan 2009
Location: TUL
Programs: AA EXP 2MM; Marriott Titanium; Hilton Diamond; Hyatt Explorist; Vistana 5* Elite; Nat'l Exec Elite
Posts: 6,177
Because this is FT and that's what we do! 
There are terms that have specific definitions in the business world (accounting in this case) and "cash equivalent" is one of them.
What I find interesting is that this thread was revived after an absence from the OP. It will be interesting to see if the OP ever comes back and updates us on what happened.
There are terms that have specific definitions in the business world (accounting in this case) and "cash equivalent" is one of them.
What I find interesting is that this thread was revived after an absence from the OP. It will be interesting to see if the OP ever comes back and updates us on what happened.
Feb 19, 2019, 2:36 pm
#54
Join Date: Mar 2011
Location: SoCal
Programs: AA EXP, HHonors LTDia, Marriott Plat
Posts: 639
Actually, there are documented cases of people withdrawing/spending large sums of money from their bank accounts that had been deposited there in error. They were prosecuted for theft. No idea if the same would apply to points, but in the case of cash, if it ain't yours, don't touch it!
Feb 19, 2019, 4:32 pm
#55
Join Date: Feb 2012
Posts: 104
- Program Terms & Conditions, 1.7.b(i)
Feb 19, 2019, 5:08 pm
#56
Join Date: Aug 2018
Posts: 902
Feb 19, 2019, 6:19 pm
#57
Join Date: Feb 2006
Location: Cockeysville, MD
Programs: Marriott Rewards Lifetime Titanium, Amex Plat, Hertz Gold 5*, National Exec, AA Plat
Posts: 9,467
Feb 19, 2019, 6:52 pm
#58
Moderator, El Al and Marriott Bonvoy, FlyerTalk Evangelist
Join Date: Feb 2005
Location: SIN
Programs: SQ*G, Mar LTT, Hyatt Glb, AA LTG, LY, HH, IC, BA, DL, UA SLV
Posts: 12,018
Last edited by yosithezet; Feb 19, 2019 at 7:03 pm
Feb 20, 2019, 1:26 am
#60
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,821
So yes, Marriott would just whisper to it's partners and crawback the miles.