Millions of points, out of the blue.
#1
Original Poster
Join Date: Feb 2019
Posts: 5
Millions of points, out of the blue.
Hi all. I知 completely new here, although I知 a loyal customer at various programs (platinum skyteam, spire IHG, Diamond Hilton).
Now something happened to my Marriot Bonvoy. I知 silver elite, and only 16 nights on account so far.
However on on my last stay they allocated 70.000.000 points to my account!!
Tempting to start using those as if I won the lottery...
what shall I do? Any tips? :-)
thanks
Now something happened to my Marriot Bonvoy. I知 silver elite, and only 16 nights on account so far.
However on on my last stay they allocated 70.000.000 points to my account!!
Tempting to start using those as if I won the lottery...
what shall I do? Any tips? :-)
thanks
#4
Join Date: Dec 2009
Location: COS
Programs: UA Gold/1.5MM (several years running now!), Marriott LTTE, Hertz Prez
Posts: 1,899
Let it sit there and draw interest!
Seriously, I would contact the hotel directly and see if maybe they won't toss you a bone for being honest. Presumably there's some kind of audit process where this will eventually be flagged and reclaimed.
Seriously, I would contact the hotel directly and see if maybe they won't toss you a bone for being honest. Presumably there's some kind of audit process where this will eventually be flagged and reclaimed.
#6
Join Date: Dec 2007
Location: SFO
Posts: 4,902
#8
Join Date: Dec 2006
Location: SNA
Programs: Bonvoy LTTE/AMB, AmEx Plat, National EE, WN A-List, CLEAR+, Covid-19
Posts: 4,957
Happened to me once when SEK was awarded 10:1 as if it were in USD (about 1USD:7SEK at the time), so 6 times what I was expecting. Give it 10 days or so, it'll get clawed back.
#12
Join Date: Apr 2005
Programs: Starwood:Lifetime Platinum, Air Canada:Basic, Asiana:Lifetime Diamond Plus, ANA: Basic
Posts: 980
The points windfall is likely to be crawled back. The ebonus tool for point posting seem to require hotel staff to convert to USD instead of just entering it in local currency and the system converted to dollars in the background using the day's exchange rate.
At the big picture, hotel is paying in an approximation a penny ($USD 0.01) a point for you. So if they accidentally credited you 5,000,000 points, it would have costed them $US 50,000 if they don't follow up.
At the big picture, hotel is paying in an approximation a penny ($USD 0.01) a point for you. So if they accidentally credited you 5,000,000 points, it would have costed them $US 50,000 if they don't follow up.
#13
FlyerTalk Evangelist
Join Date: Sep 1999
Location: New York, NY, USA
Posts: 12,461
#15
A FlyerTalk Posting Legend
Join Date: Apr 2004
Location: GVA (Greater Vancouver Area)
Programs: DREAD Gold; UA 1.035MM; Bonvoy Au-197; PCC Elite+; CCC Elite+; MSC C-12; CWC Au-197; WoH Dis
Posts: 52,110