AmEx Bonvoy Brilliant Luxury Card [General Discussion Thread]
Nov 15, 2018, 11:37 am
#526
Join Date: Jan 2007
Location: SFO/SJC
Programs: UA 1K/1MM, Marriott/IHG Ambassador, Hyatt Globalist
Posts: 291
Mine posted today as two bonus transactions. The same for luxury as one bonus transaction. None of them are tied to monthly card activities.
Nov 15, 2018, 12:07 pm
#527
Join Date: May 2015
Location: LAX
Programs: AA, AS, UA, WN, Hyatt Globalist, Marriott Platinum
Posts: 88
Nov 15, 2018, 12:21 pm
#528
Join Date: Jun 2003
Location: san francisco.
Programs: Marriott Ti, OW Ruby
Posts: 1,849
Nov 15, 2018, 1:01 pm
#529
Join Date: Jul 2013
Posts: 107
This just showed up in my Marriott account today as a "bonus"; It was a separate transaction as my statement end date is not until the end of the month. It was not lumped in with other bonuses and was readily apparent when I checked my account.
Nov 22, 2018, 3:33 pm
#530
Join Date: Feb 2015
Posts: 229
I used the new Amex SPG Luxury credit card for a pre-paid room reservation at the St. Regis Bora Bora. It did not get categorized as 6x points, nor did I receive the credit (charge was greater than $300). When I called Amex to enquire, I was told this is not a participating property for 6x points (?). I have asked for further review and Amex said they will get back to me.
Anybody else has faced the same issue at the St. Regis Bora Bora or any other Marriott/SPG property?
Anybody else has faced the same issue at the St. Regis Bora Bora or any other Marriott/SPG property?
Nov 23, 2018, 12:20 am
#531
FlyerTalk Evangelist
Join Date: Jan 2014
Location: San Diego, CA
Programs: GE, Marriott Platinum
Posts: 15,505
I just got an email from AmEx saying that I'm getting a new card ("to ensure that I have the latest version available") and that my old one will be deactivated soon. I'm guessing they're finally getting around to issuing me the actual Luxury card? Checking online shows that the card was shipped out on the 7th via USPS, so hopefully I get it sometime this weekend.
Nov 23, 2018, 4:22 pm
#532
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 31,984
I used the new Amex SPG Luxury credit card for a pre-paid room reservation at the St. Regis Bora Bora. It did not get categorized as 6x points, nor did I receive the credit (charge was greater than $300). When I called Amex to enquire, I was told this is not a participating property for 6x points (?). I have asked for further review and Amex said they will get back to me.
Anybody else has faced the same issue at the St. Regis Bora Bora or any other Marriott/SPG property?
Anybody else has faced the same issue at the St. Regis Bora Bora or any other Marriott/SPG property?
Nov 23, 2018, 11:53 pm
#533
Join Date: Feb 2015
Posts: 229
I have plenty of charges that don't credit correctly. Amex is horrendous w/ these; one thing Chase is much better at. There is no such thing as a non-participating property. The agent made up stuff. Have them file a case to investigate the problem. It usually takes 6 weeks for me to receive the missing points. So far one for each statement. Too much hassle and I wish Amex would finally fix their coding problems.
I tried to find a way to send an online message the way Chase has it, but couldn't find the option on the Amex website.
Nov 24, 2018, 4:18 am
#534
Join Date: Mar 2007
Location: SJC/SFO
Programs: WN A+ CP, UA 1MM/*A Gold, Mar LT Tit, IHG Plat, HH Dia
Posts: 6,284
I got the same message. It noted there's no change in account number. I assume it's just the Luxury branded card they promised me a month ago.
Nov 27, 2018, 12:41 am
#535
FlyerTalk Evangelist
Join Date: Jan 2014
Location: San Diego, CA
Programs: GE, Marriott Platinum
Posts: 15,505
Received the replacement card today. Contactless symbol on both the front and back, not to mention lack of any embossing. (Not sure if anyone's mentioned that yet.)
Also, the actual Luxury card seemed to be more substantial than the previous SPG card, despite being the same thickness. This might be due to the card being newer though.
Also, the actual Luxury card seemed to be more substantial than the previous SPG card, despite being the same thickness. This might be due to the card being newer though.
Dec 3, 2018, 12:23 pm
#536
Join Date: Mar 2014
Posts: 5
DP: I received the 50K certificate yesterday (Dec. 2). My anniversary date is Sep. 2. I upgraded to Luxury on Aug. 24.
Question:
Since I have received the certificate and the 100k bonus, can I downgrade the Luxury to regular $95 AF card? Thank you.
Question:
Since I have received the certificate and the 100k bonus, can I downgrade the Luxury to regular $95 AF card? Thank you.
Dec 3, 2018, 12:33 pm
#537
Moderator, Marriott Bonvoy & FlyerTalk Evangelist
Join Date: Oct 2002
Location: McKinney, TX, USA
Programs: United Silver; AA Plat/2MM; Marriott LT Titanium; Hilton Gold
Posts: 11,727
My understanding it can not be downgraded. Probably you will have to cancel (not sure if you will get any of your annual fee back though) and then apply for the $95 card.
Dec 8, 2018, 8:35 am
#538
Join Date: Sep 2006
Location: DEN
Programs: MR PP, UA Silver, SW A-List, HH Diamond
Posts: 345
Very curious since I am considering an upgrade from my regular SPG card, but would want to downgrade in future as $450 aka $150 is still pretty steep. (That and a well timed downgrade can gain a lot of benefits if there is a prorated annual fee return).
Since the card was released in August, I don’t see that there would be any decent data points until after next August because of the 1 year AMEX clawback/ban threat. If I were AMEX, I would absolutely say no to downgrades with refunds in the first year, but after that could there be a different policy? From what I understand, to stay on AMEX’s good side, you have to keep a product for 1 year, and it makes sense to keep on their good side.
Last edited by goldenbear; Dec 8, 2018 at 8:52 am
Dec 8, 2018, 9:16 am
#539
Moderator, Marriott Bonvoy & FlyerTalk Evangelist
Join Date: Oct 2002
Location: McKinney, TX, USA
Programs: United Silver; AA Plat/2MM; Marriott LT Titanium; Hilton Gold
Posts: 11,727
Read it on the following blog site: https://www.uscreditcardguide.com/am...ngrade_Options Don't know if it is completely true or not (hence why I hedged and said "my understanding" and "probably..."). But I don't remember seeing anyone who has posted or said they were able to downgrade their SPG Luxury card either.
I do believe I read another site that discussed some of the "fine print" in the card T&Cs and there was verbiage around possible penalties if someone cancels their card within 12 months of opening it. So no matter if they let you downgrade or not, I'd make sure to understand exactly what the ramifications might be for closing/downgrading it within 12 months of opening or upgrading the card. (I think there may even be a thread here on FT concerning Amex's cancellation clauses.)
I do believe I read another site that discussed some of the "fine print" in the card T&Cs and there was verbiage around possible penalties if someone cancels their card within 12 months of opening it. So no matter if they let you downgrade or not, I'd make sure to understand exactly what the ramifications might be for closing/downgrading it within 12 months of opening or upgrading the card. (I think there may even be a thread here on FT concerning Amex's cancellation clauses.)
Dec 8, 2018, 9:26 am
#540
Join Date: Sep 2006
Location: DEN
Programs: MR PP, UA Silver, SW A-List, HH Diamond
Posts: 345
Read it on the following blog site: https://www.uscreditcardguide.com/am...ngrade_Options Don't know if it is completely true or not (hence why I hedged and said "my understanding" and "probably..."). But I don't remember seeing anyone who has posted or said they were able to downgrade their SPG Luxury card either.
No one should be downgrading from the Luxury before August 2019, unless they are willing to risk the Amex clawback/ban hammer. And because of that, there might not be too many data points until next fall.
From the T&C’s on the Amex website:
If we in our sole discretion determine that you have engaged in abuse, misuse, or gaming in connection with the welcome offer in any way or that you intend to do so (for example, if you applied for one or more cards to obtain a welcome offer(s) that we did not intend for you; if you cancel or downgrade your account within 12 months after acquiring it; or if you cancel or return purchases you made to meet the Threshold Amount), we may not credit points to your account. We may also cancel this Card account and other Card accounts you may have with us.
Last edited by goldenbear; Dec 8, 2018 at 9:34 am