joeags

My wife's card was upgraded on Monday evening and showed up this morning as the Luxury card with the same number.

RobUAIntl

So woke up this morning and wife's card had been upgraded to Luxury card. Took somewhere between 8 and 15 hours.

tattikat2

Yet it takes 14-16 weeks for your PE status to change once you have qualified for it.
Doesn't that seem weird in light of how quick the info. regarding card type can be changed.

controller1

I dare say that the 14-16 weeks is on Marriott not Amex. My card was upgraded within hours. My 100,000 points was posted the day after the $5,000 spend was reached. IMO Marriott is notified of the move to Platinum status and takes their own sweet time about processing it.

ckelly14

Agreed. I believe the CSR from Amex I spoke with said as much. Anyone have any thoughts on how we can show our displeasure?

pitflyer

I wonder how long it takes Marriott to upgrade members to Gold when they get their Luxury card? I assume that doesn't take 10-14 weeks?
I also know that Hilton upgrades to Gold or Diamond from their respective cards is nearly immediate too.

If that's the case, either Marriott is taking its own sweet time specifically for Platinum upgrades, or if Golds are affected, on all status upgrades.

departingBOS

Is anyone else having issues with the link for this card in the first post? When I click it the landing page says "Oops, we're sorry. This offer is not available at this time."

Also, I applied for this card yesterday through my amex portal and said I was pre-approved and all it asked for was yearly earnings and something else. When i clicked submit it said I was not eligible for welcome bonus which seems wrong to me. I only have 2 amex cards, 1 being old SPG business before merger, and have never had any of the Marriott chase products. Called customer service, which was a total waste of time and zero help.

Any thoughts?

dealhunter999

Does buying $300 Marriott GC online counts towards annual $300 credit?

Sintaku

They did a rush job on integration and now are tanking. I wonder if they were forced by some legal requirements to rush the merger, resulting in a lackluster deployment with tons of issues.

ckelly14

pitflyer

Amex has their own algorithm now to determine people are eligible for bonuses. They are trying to fight back against people who open credit cards, get the bonus and never spend again. If that's the case with you try putting some spend on your existing Amex before trying to apply again.

BRAMP123

I want to use the $300 SPG credit at the JW Marriott Spa in San Antonio. I'm looking to just buy a massage for my wife and her mom ($150 each). I've heard conflicting opinions on if this would work so if anyone has a data point that would be appreciated.

Can I just send them both to the spa and have them get their massages and use my credit card and get the $300 reimbursed with the credit??? I've read in the T&C that the charges have to be applied to your room charge but I know that is not always true or needed to get the trigger. Anyone have any data points spending money at a Marriott Spa without actually staying the night there (thus not having a room to charge the spa fees to)?

If it doesn't work to do that, I've read a few people say I could just go to the marriott and buy a $300 marriott gift card and that that would trigger the $300 credit. I could then pay for the massages with the $300 gift card. Has anyone recently bought a $300 gift card and had it work? If so, how fast did you get the $300 credit posted to your account? Thanks!!!

mcdullhk88

Is this e-GC or just physical GC? What does the charge post as?

wanalaugh74

My wife and I have 3 kids and we travel to Marriott and SPG properties 5-6 weeks out of the year. Would it be worth it to get a second Luxury card in my wife's name? I already have 1 Luxury card and the Hilton Aspire card that covers the whole family for Priority Lounge access. But since we pay so much in taxes/parking/fees in places like NYC/PHL/CA, I thought we could curb some of the out of pocket expenses with the $300 annual credit. My wife has an upgrade still available from her personal SPG CC. Any opinions would we greatly appreciated. Thanks.

pinniped

I've wondered this too. It feels like they slapped it together without testing anything, without preparing for any customer support issues, and without any kind of thought about what might happen if it doesn't all magically integrate perfectly.

A legal requirement would make sense I guess. That would explain the rushed midyear date and total lack of preparation for the fallout.