AmEx Bonvoy Brilliant Luxury Card [General Discussion Thread]
#361
Join Date: Sep 2012
Posts: 625
I expected it to be almost immediate, but it is now about 8 hours later and the card still says "SPG Preferred Guest". And I forgot to get a screen shot of the upgrade offer. Stupid me. Maybe they noticed that upgrade was initiated from Europe (where we are today) and was in middle of night US time and that got them a bit suspicious. Or maybe they wonder why she got a new AMEX SPG Business Card right before the new bonus restrictions went into effect and now is asking for the personal card upgrade to Luxury.
We'll see.......
We'll see.......
#362
Join Date: Nov 2004
Location: San Jose, CA USA
Programs: UA Platinum 2MM, Marriott Lifetime Titanium, Hilton Gold
Posts: 632
So woke up this morning and wife's card had been upgraded to Luxury card. Took somewhere between 8 and 15 hours.
Last edited by RobUAIntl; Sep 27, 2018 at 1:32 pm
#363
Join Date: Jun 2003
Location: san francisco.
Programs: Marriott Ti, OW Ruby
Posts: 1,852
Doesn't that seem weird in light of how quick the info. regarding card type can be changed.
#364
Join Date: Jan 2009
Location: TUL
Programs: AA EXP 2MM; Marriott Titanium; Hilton Diamond; Hyatt Explorist; Vistana 5* Elite; Nat'l Exec Elite
Posts: 6,177
I dare say that the 14-16 weeks is on Marriott not Amex. My card was upgraded within hours. My 100,000 points was posted the day after the $5,000 spend was reached. IMO Marriott is notified of the move to Platinum status and takes their own sweet time about processing it.
#365
Join Date: Jul 2013
Posts: 107
I dare say that the 14-16 weeks is on Marriott not Amex. My card was upgraded within hours. My 100,000 points was posted the day after the $5,000 spend was reached. IMO Marriott is notified of the move to Platinum status and takes their own sweet time about processing it.
#366
Join Date: Feb 2000
Location: Pittsburgh
Programs: Whoever Has the Best Bonus
Posts: 5,183
I wonder how long it takes Marriott to upgrade members to Gold when they get their Luxury card? I assume that doesn't take 10-14 weeks?
I also know that Hilton upgrades to Gold or Diamond from their respective cards is nearly immediate too.
If that's the case, either Marriott is taking its own sweet time specifically for Platinum upgrades, or if Golds are affected, on all status upgrades.
I also know that Hilton upgrades to Gold or Diamond from their respective cards is nearly immediate too.
If that's the case, either Marriott is taking its own sweet time specifically for Platinum upgrades, or if Golds are affected, on all status upgrades.
#367
Join Date: Dec 2014
Posts: 85
Is anyone else having issues with the link for this card in the first post? When I click it the landing page says "Oops, we're sorry. This offer is not available at this time."
Also, I applied for this card yesterday through my amex portal and said I was pre-approved and all it asked for was yearly earnings and something else. When i clicked submit it said I was not eligible for welcome bonus which seems wrong to me. I only have 2 amex cards, 1 being old SPG business before merger, and have never had any of the Marriott chase products. Called customer service, which was a total waste of time and zero help.
Any thoughts?
Also, I applied for this card yesterday through my amex portal and said I was pre-approved and all it asked for was yearly earnings and something else. When i clicked submit it said I was not eligible for welcome bonus which seems wrong to me. I only have 2 amex cards, 1 being old SPG business before merger, and have never had any of the Marriott chase products. Called customer service, which was a total waste of time and zero help.
Any thoughts?
#369
Join Date: Apr 2014
Location: USA
Posts: 238
I wonder how long it takes Marriott to upgrade members to Gold when they get their Luxury card? I assume that doesn't take 10-14 weeks?
I also know that Hilton upgrades to Gold or Diamond from their respective cards is nearly immediate too.
If that's the case, either Marriott is taking its own sweet time specifically for Platinum upgrades, or if Golds are affected, on all status upgrades.
I also know that Hilton upgrades to Gold or Diamond from their respective cards is nearly immediate too.
If that's the case, either Marriott is taking its own sweet time specifically for Platinum upgrades, or if Golds are affected, on all status upgrades.
#371
Join Date: Feb 2000
Location: Pittsburgh
Programs: Whoever Has the Best Bonus
Posts: 5,183
Is anyone else having issues with the link for this card in the first post? When I click it the landing page says "Oops, we're sorry. This offer is not available at this time."
Also, I applied for this card yesterday through my amex portal and said I was pre-approved and all it asked for was yearly earnings and something else. When i clicked submit it said I was not eligible for welcome bonus which seems wrong to me. I only have 2 amex cards, 1 being old SPG business before merger, and have never had any of the Marriott chase products. Called customer service, which was a total waste of time and zero help.
Any thoughts?
Also, I applied for this card yesterday through my amex portal and said I was pre-approved and all it asked for was yearly earnings and something else. When i clicked submit it said I was not eligible for welcome bonus which seems wrong to me. I only have 2 amex cards, 1 being old SPG business before merger, and have never had any of the Marriott chase products. Called customer service, which was a total waste of time and zero help.
Any thoughts?
#372
Join Date: Jun 2013
Posts: 33
I want to use the $300 SPG credit at the JW Marriott Spa in San Antonio. I'm looking to just buy a massage for my wife and her mom ($150 each). I've heard conflicting opinions on if this would work so if anyone has a data point that would be appreciated.
Can I just send them both to the spa and have them get their massages and use my credit card and get the $300 reimbursed with the credit??? I've read in the T&C that the charges have to be applied to your room charge but I know that is not always true or needed to get the trigger. Anyone have any data points spending money at a Marriott Spa without actually staying the night there (thus not having a room to charge the spa fees to)?
If it doesn't work to do that, I've read a few people say I could just go to the marriott and buy a $300 marriott gift card and that that would trigger the $300 credit. I could then pay for the massages with the $300 gift card. Has anyone recently bought a $300 gift card and had it work? If so, how fast did you get the $300 credit posted to your account? Thanks!!!
Can I just send them both to the spa and have them get their massages and use my credit card and get the $300 reimbursed with the credit??? I've read in the T&C that the charges have to be applied to your room charge but I know that is not always true or needed to get the trigger. Anyone have any data points spending money at a Marriott Spa without actually staying the night there (thus not having a room to charge the spa fees to)?
If it doesn't work to do that, I've read a few people say I could just go to the marriott and buy a $300 marriott gift card and that that would trigger the $300 credit. I could then pay for the massages with the $300 gift card. Has anyone recently bought a $300 gift card and had it work? If so, how fast did you get the $300 credit posted to your account? Thanks!!!
#374
Join Date: Mar 2017
Posts: 161
Worth having 2 SPG Luxury Cards if family travels a lot?
My wife and I have 3 kids and we travel to Marriott and SPG properties 5-6 weeks out of the year. Would it be worth it to get a second Luxury card in my wife's name? I already have 1 Luxury card and the Hilton Aspire card that covers the whole family for Priority Lounge access. But since we pay so much in taxes/parking/fees in places like NYC/PHL/CA, I thought we could curb some of the out of pocket expenses with the $300 annual credit. My wife has an upgrade still available from her personal SPG CC. Any opinions would we greatly appreciated. Thanks.
#375
A FlyerTalk Posting Legend
Join Date: Jul 2002
Location: MCI
Programs: AA Gold 1MM, AS MVP, UA Silver, WN A-List, Marriott LT Titanium, HH Diamond
Posts: 52,572
A legal requirement would make sense I guess. That would explain the rushed midyear date and total lack of preparation for the fallout.