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Post Your Marriott Bonvoy Elite Upgrade Experiences 2019

Post Your Marriott Bonvoy Elite Upgrade Experiences 2019

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Old Mar 4, 19, 7:32 am   -   Wikipost
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Property:
Date(s):
Room booked:
Room received:
Elite Level: (Platinum, Titanium, Ambassador)
Award stay: (yes/no), type (Points, PointSavers, C+P, Travel Package, CCFNA35K, CCFNA40K, etc.)
Rate Type: (Off Peak/Standard/Peak)
LNF stay: (yes/no)
SNAs redeemed: (yes/no)
Comments:
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Old Aug 12, 19, 10:21 pm
  #316  
Suspended
 
Join Date: Apr 2013
Location: SFO
Programs: UA 1K 1MM; AS MVPG75K; Marriott Titanium; Hilton Diamond (Aspire); Hyatt Refugeeist
Posts: 41,378
Property: LM San Francisco
Date(s): August 2019
Room booked: Studio Suite
Room received: Studio Suite
Elite Level: Titanium
Award stay: No
Rate Type: AAA
LNF stay: No
SNAs redeemed: No
Comment: First time ever no upgrade here, as property is sold out. Fine with no upgrade, I prefer studio suite to most of the full size suites here.
Kacee is offline  
Old Aug 13, 19, 8:39 am
  #317  
 
Join Date: Jun 2012
Location: Montreal, QC/Plattsburgh, NY
Programs: NEXUS, Global Entry, TrueBlue, EC Exec, MR Plat
Posts: 62
Property: Boston Marriott Burlington
Date(s): August 2019
Room booked: Standard room, 2 queen
Room received: Standard room, 2 queen
Elite Level: Platinum
Award stay: No
Rate Type: AAA
LNF stay: No
SNAs redeemed: No
Comment: I stay here several times a year, never any upgrades but always on a high floor (8-9) and sometimes with a view of the Boston skyline in the distance. Only upgrade possible at this hotel are the slightly larger "studio" rooms but there are very few of them (2-3 per floor). Excellent service and excellent full buffet breakfast on the weekend included for Elites.
jmbjmbjmb is offline  
Old Aug 13, 19, 3:28 pm
  #318  
 
Join Date: Jun 2011
Location: DCA
Programs: AA EXP; BoNVoY Plat
Posts: 1,660
Property: Renaissance Providence Downtown
Date(s): one night in August 2019
Room booked: 2 Standard rooms, 2 Queens
Room received: 1 Room King, 1 Room 2 Queens
Elite Level: Platinum
Award stay: Yes
Rate Type: CC certificates
LNF stay: No
SNAs redeemed: No
Comment: Hotel was "full" so could not give me the rooms I reserved but that was not really a big issue. Lounge was closed (Saturday) but additional water bottles were provided by the desk. Both rooms faced the wrong way (away from the Capital building) but were otherwise fine. Buffet breakfast was ok. Still have not received the 1000 points for Plat guests.
ckendall is offline  
Old Aug 13, 19, 8:20 pm
  #319  
 
Join Date: Jan 2016
Posts: 716
Sheraton Taipei
Used SNAs to upgrade to exec suite for 5 nights ( possibly unnecessarily as they are pretty good with upgrades, but I didn’t want to risk it). Very nice. This is still a solid choice in Taipei ( literally, as the whole city shook in a fairly significant earthquake at 5.30 one morning).
paolo64 is offline  
Old Aug 13, 19, 9:06 pm
  #320  
 
Join Date: Dec 2014
Location: Shenzhen
Programs: Marriott Bonvoy Titanium, Cathay Pacific Gold
Posts: 855
Property: Natra Bintan, A Tribute Portfolio Resort
Date(s): August 2019
Room booked: Garden Tent
Room received: Glamping Deluxe Tent
Elite Level: Titanium
Award stay: No
Rate Type: Pre-pay Member Rate
LNF stay: No
SNAs redeemed: No
Comments: Picked up from the ferry terminal for free (only 5 mins drive) and received royal welcome from the entire management team up to the GM upon check in at this newly rebranded glamping resort that joined Marriott a few months ago. Upgraded from the basic to the most expensive tent with its own jacuzzi. Rate included breakfast buffet so traded 1000 welcome points for bottle of wine (which cost US$30 in the bar). Management really making an effort for elites here. No happy hour or drink benefit aside from 20% off everything in restaurant.
ftrichard is online now  
Old Aug 13, 19, 9:31 pm
  #321  
 
Join Date: Jun 2001
Location: The road less traveled
Programs: UA Gold MM, AA Gold, Marriott Titanium, HHonors Diamond, Natl Emerald EE, Hertz PC, Avis PC
Posts: 4,921
Westin Westminster

Property: Westin Westminster, CO
Date(s): August 2019
Room booked: Deluxe corner King
Room received: Deluxe corner King
Elite Level: Titanium
Award stay: No
Rate Type: Pre-pay Member Rate
LNF stay: No
SNAs redeemed: No
Comments: Relatively poor recognition at check in. No upgrade, although hotel only has 6 suites and there were two weddings going on, so they were prob booked.
JohnnyP is offline  
Old Aug 17, 19, 4:52 am
  #322  
 
Join Date: Oct 2006
Programs: STE+, HH Diamond, Bonvoy Plat
Posts: 218
Property: JW Marriott Surabaya. Surabaya, Indonesia.
Date(s): Aug'19 (4 nights)
Room booked: Deluxe and Executive Deluxe
Room received: Two-bedroom Executive Suite
Elite Level: Platinum
Award stay: No
Rate Type: Standard Member Rate
LNF stay: No
SNAs redeemed: No
Comments: Booked a Deluxe for me and an Executive Deluxe for my parents and called the hotel directly to request for connecting rooms. Found out from the app the next day that I was pre-assigned a two-bedroom Executive Suite, impressive given that this was over a month out. As expected and as the name suggested, the Suite had two bedrooms (one with a king bed and the other with two twins) with spacious walk-in closets, two full baths, a full kitchen and washer/dryer, and lots and lots of storage space. Surprisingly, the living room was a bit small (especially in comparison to the size of the Suite) as it shared the space with the dining area and was sparsely furnished. As with the whole hotel, the Suite did feel a bit dated (also not helped by their choice of furnishings), but everything was very well maintained. Overall, very happy with the upgrade.
rhu171 is offline  
Old Aug 17, 19, 9:56 am
  #323  
 
Join Date: Mar 2012
Location: SF Bay Area
Programs: UA GS, Marriott Titanium, Hyatt Explorist, AA Plat Pro
Posts: 379
W Hong Kong

Property: W Hong Kong
Date(s): August 2019
Room booked: Wonderful Room
Room received: Fantastic Suite
Elite Level: Titanium
Award stay: No
Rate Type: Pre-pay Member Rate
LNF stay: No
SNAs redeemed: No
Comments: This was a return stay, I've stayed a few times before. Was in contact with the concierge team about my request for a suite. I was upgraded to a cool corner room weeks out. At check in (12 PM) I was told my cool corner room wasn't available, I reiterated I was really interested in the suite. He said he could do that but it would be a few hours before the room is ready because of occupying elites. I said no problem, was given a standard room for a few hours and moved over about 2 hours later. This property clearly doesn't dole out suites, but have come through the few times I've really wanted one (traveling with family).
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Old Aug 17, 19, 10:03 am
  #324  
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Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Gold, Amex Plat
Posts: 24,330
Originally Posted by ckendall View Post
Property: Renaissance Providence Downtown
Date(s): one night in August 2019
Room booked: 2 Standard rooms, 2 Queens
Room received: 1 Room King, 1 Room 2 Queens
Elite Level: Platinum
Award stay: Yes
Rate Type: CC certificates
LNF stay: No
SNAs redeemed: No
Comment: Hotel was "full" so could not give me the rooms I reserved but that was not really a big issue. Lounge was closed (Saturday) but additional water bottles were provided by the desk. Both rooms faced the wrong way (away from the Capital building) but were otherwise fine. Buffet breakfast was ok. Still have not received the 1000 points for Plat guests.
Did they pay you the room type guarantee? They can't just give you a king if you confirmed 2 queens.
cfischer is offline  
Old Aug 18, 19, 2:06 am
  #325  
 
Join Date: Jan 2018
Location: Milano (Italy)
Programs: Marriott TITANIUM, BWR Dia, IHG, Millemiglia Alitalia
Posts: 287
Property: Sheraton Milan Malpensa Airport (Italy)
Date(s): August 2019
Room booked: Classic room King
Room received: Executive King room with club lounge access
Elite Level: Titanium
Award stay: No
Rate Type: Pre-pay Member Rate with breakfast
LNF stay: No
SNAs redeemed: No
Comments: very nice stay, no suite upgrade but no asked for, hotel almost full. Good and welcoming recognition at check in, points as amenity perk, breakfast bag in the very early morning.
Great Club Lounge with an impressive spread of food during Saturday happy hours (from 6pm).
yurtripper likes this.
GoldenItalianBoy is offline  
Old Aug 18, 19, 2:22 am
  #326  
 
Join Date: Oct 2011
Location: BKK
Programs: Marriott Bonvoy Titanium; QR Plat
Posts: 1,741
Property: The Ritz-Carlton, Koh Samui
Date(s): 3 nights in August2019
Room booked: Standard Suite
Room received: Exclusive Pool Villa
Elite Level: Titanium
Award stay: No
Rate Type: N/A
BRG stay: Yes
SNAs redeemed: No
Comments: great stay overall. Much better than my previous stay here last year.
bhrubin likes this.
3rdworldresident is offline  
Old Aug 18, 19, 3:30 pm
  #327  
Suspended
 
Join Date: Apr 2013
Location: SFO
Programs: UA 1K 1MM; AS MVPG75K; Marriott Titanium; Hilton Diamond (Aspire); Hyatt Refugeeist
Posts: 41,378
Property: The Athenee, Bangkok
Date(s): August 2019
Room booked: City View King
Room received: Royal Club King
Elite Level: Titanium
Award stay: Yes
Rate Type: N/A
LNF stay: N/A
SNAs redeemed: No
Comment: Nice room.
Kacee is offline  
Old Aug 18, 19, 5:14 pm
  #328  
 
Join Date: May 2003
Location: LHR
Programs: SQ Krisflyer, QR Privilege Club, MB Titanium
Posts: 742
Property: The Sheraton Miyako Tokyo
Date(s): August 2019 12 Nights
Room booked: Superior King Mid Floor
Room received: Junior Suite
Elite Level: Titanium
Award stay: No
Rate Type: N/A
BRG stay: Yes
SNAs redeemed: No
Comment: Nice and newly renovated suite.
X-ON is offline  
Old Aug 18, 19, 7:53 pm
  #329  
 
Join Date: Jan 2006
Location: SFOSJCOAK
Programs: AA-EXP & 1MM, AS MVPG 75K, MR-LT Titanium, HH Gold
Posts: 5,775
Originally Posted by X-ON View Post
Property: The Sheraton Miyako Tokyo

Comment: Nice and newly renovated suite.
Thanks for this info (balded)
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Old Aug 18, 19, 7:59 pm
  #330  
 
Join Date: Oct 2003
Location: Floating around
Programs: UA 1K (1MM), DL Silver (1MM), Marriott LT Titanium
Posts: 8,169
Originally Posted by rhu171 View Post
Property: JW Marriott Surabaya. Surabaya, Indonesia.
Date(s): Aug'19 (4 nights)
Room booked: Deluxe and Executive Deluxe
Room received: Two-bedroom Executive Suite
Elite Level: Platinum
Award stay: No
Rate Type: Standard Member Rate
LNF stay: No
SNAs redeemed: No
Comments: Booked a Deluxe for me and an Executive Deluxe for my parents and called the hotel directly to request for connecting rooms. Found out from the app the next day that I was pre-assigned a two-bedroom Executive Suite, impressive given that this was over a month out. As expected and as the name suggested, the Suite had two bedrooms (one with a king bed and the other with two twins) with spacious walk-in closets, two full baths, a full kitchen and washer/dryer, and lots and lots of storage space. Surprisingly, the living room was a bit small (especially in comparison to the size of the Suite) as it shared the space with the dining area and was sparsely furnished. As with the whole hotel, the Suite did feel a bit dated (also not helped by their choice of furnishings), but everything was very well maintained. Overall, very happy with the upgrade.
So you booked two rooms but wound up with one upgraded room with two bedrooms, right? So did they charge you for both rooms or did you cancel one and just keep the suite?

-RM
RobOnLI is offline  

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