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Post Your Marriott Bonvoy Elite Upgrade Experiences 2019

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Old Feb 12, 2019, 9:54 am
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Property:
Date(s):
Room booked:
Room received:
Elite Level: (Platinum, Titanium, Ambassador)
Award stay: (yes/no), type (Points, PointSavers, C+P, Travel Package, CCFNA35K, CCFNA40K, etc.)
Rate Type: (Off Peak/Standard/Peak)
LNF stay: (yes/no)
SNAs redeemed: (yes/no)
Comments:
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Post Your Marriott Bonvoy Elite Upgrade Experiences 2019

Old Jun 26, 2019, 3:19 pm
  #256  
 
Join Date: Apr 2019
Programs: Mileage Plus, Bonvoy, Enrich
Posts: 50
Property: courtyard Basel, Switzerland
Date(s): June 26-28 2019
Room booked: Quality Room King
Room received: Superior Room King,
Elite Level: Platinum
Award stay: NO
Rate Type: M96
LNF stay: No
SNAs redeemed: No
Comments: hotel had room ready at 11 and very accommodating.
JJuice is offline  
Old Jun 27, 2019, 1:52 am
  #257  
 
Join Date: Jun 2016
Location: London
Programs: BA Gold, Marriott Titanium
Posts: 299
Property: W Maldives
Date(s): June 24 - 30th 2019
Room booked: Beach Villa
Room received: Over water Villa
Elite Level: Ambassador
Award stay: YES
Rate Type: UNKMOWN
LNF stay: No
SNAs redeemed: No
Comments: NO words can describe how fantastic this resort is and the staff are simply amazing.
PrivatePilotDR40 is offline  
Old Jun 27, 2019, 12:14 pm
  #258  
 
Join Date: Aug 2008
Location: Somewhere in Florida
Posts: 2,580
Property: Sheraton Vistana Villages (Orlando, FL)
Date(s): 21-Jun to 23-Jun
Room booked: Cheapest 1 King I could find
Room received: 2BR/2BA suite with full kitchen
Elite Level: Platinum
Award stay: No
Rate Type: AAA
SNAs: No
Comments: Likes: Good location, spacious suite. Dislikes: The timeshare salesholes are disgusting. Worse, you are forced to deal with them to get your parking pass. I told the jerk 6 times that I was busy and didn't have time to attend their "90 minute" (others have said it's well over 2-3 hour) sales presentation and wasn't interested before he gave me the parking pass. I was about 10 seconds away from getting confrontational, about 30 seconds away from walking back over to the check-in desk and cancelling the stay (and booking with the Hilton down the street). Even after all of that, there were multiple calls to the room. We had the foresight to unplug the phones upon entering the room, but when we plugged them back in before checking out, sure enough, the deluge of voicemails was waiting.

Even upon checkout, they were playing loose with the truth. I was offered 1500 Bonvoy points "for being a loyal Bonvoy Member" only to read in the fine print of the document that they were going to BILL MY CREDIT CARD for those points if I refused to do the timeshare presentation within 24 hours. After I refused that, they offered me a "discount code" for a future stay. Upon reading the fine print on that one, if I had filled it out, I was agreeing to a pre-paid, non-refundable 4 nights. No thanks.

Oh yeah, the room's HVAC wasn't terribly good and left the entire place extremely damp.

Won't stay again due to the timeshare salesholes' high pressure and refusal to listen to their customers.
KRSW is offline  
Old Jun 27, 2019, 7:20 pm
  #259  
 
Join Date: May 2006
Location: DFW
Programs: Marriott Plat, Southwest A-List Preferred
Posts: 265
Property: JW Marriott Down Houston
Date(s): June 19
Room booked: Poet Room (smallest/cheapest)
Room received: Deluxe King (non-suite)
Elite Level: Platinum
Award stay: No
Rate Type: Standard
SNA Redeem?: No
Comments: Booked at 6:49pm. By the time I checked in around 8, hotel was fully sold out so was happy to have gotten the upgrade I got.

Property: JW Marriott Houston Galleria
Date(s): June 24
Room booked: Standard King Room
Room received: Corner King Room
Elite Level: Platinum
Award stay: No
Rate Type: Standard
SNA Redeem?: No
Comments: Hotel was sold out when I checked in again, so any upgrade was a good upgrade.

Property: Courtyard San Marcos
Date(s): June 25
Room booked: Standard King
Room received: Standard King
Elite Level: Platinum
Award stay: No
Rate Type: Standard
SNA Redeem?: No
Comments: Seems to be my trend, hotel was actually over sold. So any room is a good room.
robhakari is offline  
Old Jun 28, 2019, 1:38 pm
  #260  
 
Join Date: Feb 2018
Programs: Bonvoy :Ambassador , ALL :Diamond, Skywards :Silver, Krisflyer :Silver
Posts: 2,778
Property: Sheraton Melbourne
Date(s): Jun 2019
Room booked: Traditional
Room received: Executive Suite
Elite Level: (Platinum, Titanium, Ambassador) Ambassador
Award stay: (yes/no), type (Points, PointSavers, C+P, Travel Package, CCFNA35K, CCFNA40K, etc.) no
Rate Type: (Off Peak/Standard/Peak) Stadard
LNF stay: (yes/no) no
SNAs redeemed: (yes/no) Yes
Comments:SNA cleared on the last day - The reservation was a prepaid rate, however, 6 days before check in date, somehow I could apply SNA on this without using the trick.

Property: Westin Sydney
Date(s):Jun 2019
Room booked: Tower Superior
Room received: Tower Premium
Elite Level: Ambassador
Award stay: no
Rate Type: Standard
LNF stay: (yes/no) no
SNAs redeemed: (yes/no) no
Comments: 7 nights stays didn't expect much

Property: Sheraton Melbourne

Date(s):Ju 2019
Room booked: Traditional room
Room received: Grand Deluxe room
Elite Level: Ambassador
Award stay: no
Rate Type: Standard
LNF stay: (yes/no) no
SNAs redeemed: (yes/no) no
Comments: another long stay ... 12 nights

Property: St Regis Singapore

Date(s): Jun 2019
Room booked: Executive Deluxe
Room received: Grand Deluxe
Elite Level: Ambassador
Award stay: no
Rate Type: (Off Peak/Standard/Peak) standard
LNF stay: (yes/no) no
SNAs redeemed: (yes/no) no
Comments:Apparently hotel fully booked and they hosting some dignitaries again.
Maybe need to find other hotel that not frequented by these vvips
kaizen7 is offline  
Old Jun 29, 2019, 7:29 am
  #261  
 
Join Date: Aug 2002
Programs: UA 1K & 1MM/AA Gold & 1MM/HH Gold/Marriott Titanium
Posts: 2,917
Property: The Citizen, Autograph Collection (Sacramento)
Date(s):Jun 2019
Room booked: Deluxe, 1 Queen
Room received: Mayor's Suite
Elite Level: Ambassador
Award stay: no
Rate Type: AAA
LNF stay: (yes/no) no
SNAs redeemed: (yes/no) no
Comments: Odd layout and shared patio with suite next door but amazing views and updated bathroom with jacuzzi tub, great older boutique hotel
TWA Guy is offline  
Old Jul 1, 2019, 5:03 am
  #262  
 
Join Date: Jan 2011
Location: Lafayette, LA
Programs: AA EXP 2MM, BA Gold, UA Gold MM, DL SM MM, Hyatt Glob, HH Diam, Marriott Ti/LT Plat, IHG Plat
Posts: 273
Property: JW Marriott Bogota
Date(s): June 28-30
Room booked: least expensive
Room received: Top-floor junior suite
Elite Level: Titanium
Award stay: No
Rate Type: AAA (only slightly lower than rack rate)
LNF stay: No
SNAs redeemed: No
Comments: I checked in late at night. The very friendly receptionist told me I had been upgraded to “a room that is sort of like a suite“. It looked like a suite from the outside, because it was at the end of the hallway and had double doors. But inside there was just a hallway and a fairly large room with a nice sitting area. The kind of room that many hotels called a “Junior suite”, although those words were not used.
Assimilated Cajun is offline  
Old Jul 1, 2019, 7:59 am
  #263  
 
Join Date: Oct 2011
Location: BKK
Programs: World of Hyatt Globalist; Marriott Bonvoy LTP; IHG Plat
Posts: 2,224
Property: Le Meridien Chiang Mai
Date(s): 5 nights in June 2019
Room booked: Deluxe room
Room received: Executive Suite
Elite Level: Titanium
Award stay: No
Rate Type: N/A
BRG stay: No
SNAs redeemed: No
Comments: Never disappointed with this hotel although some benefits have been bonvoyed.
Diplomatico likes this.
3rdworldresident is offline  
Old Jul 1, 2019, 8:52 am
  #264  
xar
 
Join Date: Jul 2018
Programs: Starriott Plat Premier
Posts: 258
Property: Marriott Tang Plaza Singapore
Date(s): 1 nights in June 2019
Room booked: Deluxe room
Room received: Executive Suite
Elite Level: Titanium
Award stay: No
Rate Type: +5000 points
BRG stay: No
SNAs redeemed: Yes
Comments: SNA cleared 5 days prior to check in. Lounge is off-limits to minors which turned out to be great as i could order made to order finger food + drinks from the lobby bar.
xar is offline  
Old Jul 1, 2019, 4:41 pm
  #265  
 
Join Date: Jun 2011
Location: DCA
Programs: AA EXP; BoNVoY Tit LTP
Posts: 1,920
Property: Excelsior Gallia Milan
Date(s): 8 nights in June 2019
Room booked: Regular room
Room received: Lower level of suite (two large rooms facing the courtyard)
Elite Level: Plat
Award stay: No
Rate Type: Cash
BRG stay: No
SNAs redeemed: No
Comments: A very hot week in Milan (temperature, not fashion models) during the tourist season. This is not when I usually visit, but stuff happened. In any event, not as high a level suite as I have had but the internal room (X41) is quite large even if there is no view. But no view meant no sun on the window and no noise from the Piazza (where there was some kind of rap thing one night). A/C was pushed to the limit in the 95 degree (35 for you Euros)+ temperature (i.e., with humidity my app said it felt like 109F/42C or so). A/C got the room down to 22C/72F most of the time (there was a brown out in another part of the city the night I was at an event at the Castello Sforzesco). Breakfast is still great and a quick lunch was also fine. The hotel was a bit of a zoo as people sought refuge in the lobby from the heat but they did a pretty good job.
ckendall is offline  
Old Jul 1, 2019, 10:35 pm
  #266  
 
Join Date: Feb 2019
Posts: 3,097
Property: W San Francisco
Date(s): 1 night, June 2019
Room booked: Wonderful room (cheapest)
Room received: Fantastic Suite
Elite Level: Titanium
Award stay: No
Rate Type: Corporate rate
BRG stay: No
SNAs redeemed: No
Comments: Late arrival, ~11PM. Went up to the room and there was a room service tray with dirty dishes outside the door. I took this as a sign that the room was occupied, did not try to enter the room and went back down to the front desk. They gave me another Fantastic Suite in the same place on the floor plan, only on a different floor. Very nice corner suite, large sitting area, large desk area, two full bathrooms (one has a shower/tub, the other shower only).
WillBarrett_68 is offline  
Old Jul 2, 2019, 8:26 pm
  #267  
 
Join Date: Jan 2011
Location: YVR to SEA
Posts: 2,527
Property: Delta whistler
Date(s): June to Canada day long weekend
Room booked: base queen
Room received: 1 bedroom suite (1 category up)
Elite Level: titanium
Award stay: NO
Rate Type: member's best available rate
LNF stay: No
SNAs redeemed: Not available
Comments: this hotel has majority 1 bedroom suites so it's not as amazing of an upgrade as it sounds.
crimsona is offline  
Old Jul 3, 2019, 10:37 am
  #268  
 
Join Date: May 2008
Programs: Hyatt Globalist, HH Diamond, MR Titanium, MR LTP, AA PlatPro, DL PM, UA Silver
Posts: 742
Property: Renaissance Allentown (Allentown, PA)
Date(s): 02 June 2019 (1 night)
Room booked: Standard 1 King
Room received: 1 Bedroom Suite, 1 King, Sofa Bed
Elite Level: Titanium
Award stay: No
Rate Type: Government Rate ($105/night)
LNF stay: No
SNAs redeemed: No
Comments: Same day reservation, messaged via app to confirm for late arrival and requested upgrade. Hotel instantly assigned suite (several categories up from base king) All around good treatment of Elites at this property.
LedgeT is offline  
Old Jul 9, 2019, 8:25 pm
  #269  
A FlyerTalk Posting Legend
 
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,300
Property: Sheraton Grande Sukhumvit
Date(s): July (1 night)
Room booked: Grande Suite
Room received: Luxury Suite (1 category upgrade)
Elite Level: Titanium
Award stay: No
Rate Type: Suite Packages
LNF stay: No
SNAs redeemed: No
Comments: Pre-upgraded about a week out. Don't really consider this much of an upgrade, as the two suite types are very similar. Specialty suites were open, but property has stopped upgrading me to those since Rubel left.
Kacee is offline  
Old Jul 10, 2019, 6:04 am
  #270  
 
Join Date: Nov 2001
Location: Toronto, ON
Programs: Marriott Lifetime Titanium, AA Plat MM
Posts: 3,577
Property: TownePlace Suites Liverpool, NY
Date(s): July 2019 - 2 nights
Room booked: Studio King
Room received: Studio King
Elite Level: Titanium
Award stay: No
Rate Type: Senior
LNF stay: No
SNAs redeemed: No
Comments: No elite acknowledgement at check-in; no Plat/Titanium gift.
yyzflyer is offline  

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