Marriott App Discussion Thread
Mar 7, 19, 12:52 am
#78
FlyerTalk Evangelist
Join Date: Apr 2009
Location: India
Programs: Bonvoy Ambassador & Lifetime Titanium, IHG Plat, HH Gold, Trident Plat, DL Diamond, AI Maharajah
Posts: 29,347
Mar 29, 19, 5:54 am
#80
Join Date: Jan 2011
Posts: 223
$ spend now showing for me as of this morning (@39 nights). Nights last updated this past Saturday.
Perhaps the 50 nights comment was covering for IT.
opps, didnt see the main thread on this...
Perhaps the 50 nights comment was covering for IT.
opps, didnt see the main thread on this...
Last edited by johnston21; Mar 29, 19 at 6:28 am
Apr 30, 19, 6:57 pm
#81
Join Date: May 2002
Programs: WN F9 HA UA AA IHG HH MR
Posts: 3,305
I changed my password today and was promptly locked out of the bonvOY app for doing so. Rep tells me that is normal and the new password will not take effect for 24 hours. So I remain locked out. Is the advice from customer service accurate?
Jun 26, 19, 6:18 am
#83
Join Date: Apr 2015
Location: Sweden
Programs: Marriott Platinum - LT Gold
Posts: 687
Anyone else noticed there's a slight delay between marriott.com and the marriott app when it comes to adding the nights after a stay is completed? The points are quick to post in both channels but the nights take several hours half a day perhaps to post in the app after marriott.com? Shows correct on marriott.com
Also it kind of bothers me that when I use mobile check out and its marked that I'd like the folio to be emailed to me, that never happens unless I tell fd to email the folio.
Edit: minmum 6-7 hours later (from when I woke up) the nights were added in the app.
Also it kind of bothers me that when I use mobile check out and its marked that I'd like the folio to be emailed to me, that never happens unless I tell fd to email the folio.
Edit: minmum 6-7 hours later (from when I woke up) the nights were added in the app.
Last edited by joakgarp; Jun 26, 19 at 7:53 am
Jun 26, 19, 8:18 am
#84
Join Date: Feb 2019
Location: ARN
Programs: AC, SK, Marriott
Posts: 1,112
There is some lag, bit it's not uniform or consistent for me. Sometimes I'll see my points and night total go up on the app first without any updates to the activity list on the app and no updates at all on the website. Other times it's as you describe with the website ahead of the app. Usually when that happens I can force a refresh on the phone by dragging down on the activity list.
Jul 25, 19, 5:13 am
#85
Join Date: Mar 2014
Location: PA
Programs: AA-EXP, Marriott(T)
Posts: 207
Nevermind!
Aug 19, 19, 3:11 am
#86
Join Date: Feb 2016
Location: London
Programs: BAEC Gold; Marriott Ambassador
Posts: 57
Anyone else had a recent update that's changed the room search options? Mine always has "Lowest Regular Rate" pre-selected under "Special Rates" with no way to unselect it. Using it to search with returns 0 properties. Pretty useless to book rooms with now!
Sep 19, 19, 6:07 pm
#87
Join Date: May 2015
Location: LAX, BUR
Programs: AS,AA,JB, HH Gold, Starriott Titanium Elite, Hyatt Explorist, Global Entry
Posts: 1,919
Android app (Pixel 3XL) not showing Certificates below Suite Night Awards.
iphone app no problem.
I noticed this back in March, called and was told they are working on it. Called today clueless lady said they are still working on it though she's not sure what they are working on.
Anyone else not seeing the Certificates in an Android app?
iphone app no problem.
I noticed this back in March, called and was told they are working on it. Called today clueless lady said they are still working on it though she's not sure what they are working on.
Anyone else not seeing the Certificates in an Android app?
Sep 24, 19, 8:49 am
#88
Join Date: Mar 2000
Location: Los Angeles
Posts: 142
Marriott Bonvoy App not working with iPhone 11 Max Pro
I picked up one of the new iPhone 11 Max Pros over the weekend and now my Marriott Bonvoy app doesn't work. It opens and just sits on the cover page with the dots below blinking (as if its loading, but it never does).
Is anyone else having this issue?
Is anyone else having this issue?
Last edited by MGJ2727; Sep 24, 19 at 8:50 am Reason: adding more words
Sep 24, 19, 9:08 am
#89
Join Date: Feb 2017
Posts: 3
I had the same issue, removing the app and reinstalling it fixed it for me.
If not try to clear the app data in settings and try again. Seems to be some issue with loading the logged-in data.
Hope that helps
